Not flying an award segment: consequences?
#1
Original Poster
Join Date: Mar 2011
Posts: 49
Not flying an award segment: consequences?
Hi,
I am planning to book NRT-SFO-SEA-SFO-NRT with US Airways award miles. There is a distinct possibility that I wouldn't be able to fly the SEA-SFO segment. In such a case, can I inform the airline before hand and still use the SFO-NRT segment? I am confused by US Airways' rules.
I am planning to book NRT-SFO-SEA-SFO-NRT with US Airways award miles. There is a distinct possibility that I wouldn't be able to fly the SEA-SFO segment. In such a case, can I inform the airline before hand and still use the SFO-NRT segment? I am confused by US Airways' rules.
#2
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
Hi,
I am planning to book NRT-SFO-SEA-SFO-NRT with US Airways award miles. There is a distinct possibility that I wouldn't be able to fly the SEA-SFO segment. In such a case, can I inform the airline before hand and still use the SFO-NRT segment? I am confused by US Airways' rules.
I am planning to book NRT-SFO-SEA-SFO-NRT with US Airways award miles. There is a distinct possibility that I wouldn't be able to fly the SEA-SFO segment. In such a case, can I inform the airline before hand and still use the SFO-NRT segment? I am confused by US Airways' rules.
If you just skipped the segment, your ticket would most likely be canceled some hours after you did it, so you definitely don't want to just go for it.
I would call US and ask them if they would make such a change. Be prepared for them to say yes, but only by your paying the $150 change fee to have the ticket re-issued. If I was going to skip that segment, that's what I would do.
#3
Join Date: Aug 2008
Location: New Hampshire
Programs: AA EXP Hilton Diamond
Posts: 543
Hi,
I am planning to book NRT-SFO-SEA-SFO-NRT with US Airways award miles. There is a distinct possibility that I wouldn't be able to fly the SEA-SFO segment. In such a case, can I inform the airline before hand and still use the SFO-NRT segment? I am confused by US Airways' rules.
I am planning to book NRT-SFO-SEA-SFO-NRT with US Airways award miles. There is a distinct possibility that I wouldn't be able to fly the SEA-SFO segment. In such a case, can I inform the airline before hand and still use the SFO-NRT segment? I am confused by US Airways' rules.
#4
Join Date: Jul 2010
Location: DCA
Programs: AA-Gold 0.425MM), AS MVP Gold, National EE, Marriott Titanium (LT-G), UA Silver
Posts: 1,136
Perhaps you should just book the NRT-SFO r/t w/ miles and use cash to find a cheap SFO-SEA tix; maybe on Southwest so its fully changable?
#5
Join Date: Jun 2011
Posts: 51
I asked a similiar question few days ago.
http://www.flyertalk.com/forum/us-ai...eg-flight.html
I am wondering if anyone ever experience that even after the computer has cancel the rest of the sectors/legs and reservation, the airline staff was helpful enough to help reinstate back at your boarding point.
Also, is the technology really that efficient that they will auto cancel the rest of the reservations (is it possible to trick the computer by doing some sort of online-web check in) ? Hmmm...
I wonder why airlines like to make our life so complicated. sigh....
http://www.flyertalk.com/forum/us-ai...eg-flight.html
I am wondering if anyone ever experience that even after the computer has cancel the rest of the sectors/legs and reservation, the airline staff was helpful enough to help reinstate back at your boarding point.
Also, is the technology really that efficient that they will auto cancel the rest of the reservations (is it possible to trick the computer by doing some sort of online-web check in) ? Hmmm...
I wonder why airlines like to make our life so complicated. sigh....
#6
Join Date: Dec 2003
Location: PHL
Programs: AA EXP, Marriott Lifetime Plat, SPG Plat, AMEX Plat, Hertz PC, Travels too Much Platinum
Posts: 3,290
I asked a similiar question few days ago.
http://www.flyertalk.com/forum/us-ai...eg-flight.html
I am wondering if anyone ever experience that even after the computer has cancel the rest of the sectors/legs and reservation, the airline staff was helpful enough to help reinstate back at your boarding point.
http://www.flyertalk.com/forum/us-ai...eg-flight.html
I am wondering if anyone ever experience that even after the computer has cancel the rest of the sectors/legs and reservation, the airline staff was helpful enough to help reinstate back at your boarding point.
While this can be inconvenient when it happens due to irregular ops, I'm more forgiving of the airlines for blocking this behavior, known as hidden city ticketing. They're in the business of selling transportation between two points, and they do need to protect against someone trying to game the system to go somewhere else along the way for a lower price.
#7
Join Date: Feb 2003
Location: Alexandria, VA - DCA
Programs: BA Gold, American Airlines, Marriott Plat, Hilton Diamond, IHG Diamond
Posts: 5,075
Accept the fact that if you skip a segment, the rest of the itinerary will be canceled.
In the case of the OP's NRT-SFO-SEA-SFO-NRT routing, I would book/change the award to NRT-SFO-SEA and then return SFO-NRT. That is an open jaw award and perfectly within the rules of the US DM program. As mentioned by others, if you may actually need to fly from SEA to SFO, just book an entirely separate ticket for that one leg.
In the case of the OP's NRT-SFO-SEA-SFO-NRT routing, I would book/change the award to NRT-SFO-SEA and then return SFO-NRT. That is an open jaw award and perfectly within the rules of the US DM program. As mentioned by others, if you may actually need to fly from SEA to SFO, just book an entirely separate ticket for that one leg.
#8
Join Date: Jan 2012
Location: BGM/ PHL
Programs: US (Silver, *A Silver), AA, Starbucks (Gold)
Posts: 2,242
Indeed. I almost learned this the hard way when I was in college. I ended up getting alternate transportation to GSP to my (then) significant other's. Tried to use the return segment on NW and... uh-oh. Agent at check-in was an angel and quietly re-booked me under an IRROPS code but I certainly learned my lesson there...
#9
Join Date: Feb 2003
Location: Alexandria, VA - DCA
Programs: BA Gold, American Airlines, Marriott Plat, Hilton Diamond, IHG Diamond
Posts: 5,075
In my experience, you would be foolish to even attempt this. The likelihood that you end up with no valid ticket AND the responsibility to get home at your own expense is the most likely outcome.
#11
Join Date: Dec 2003
Location: PHL
Programs: AA EXP, Marriott Lifetime Plat, SPG Plat, AMEX Plat, Hertz PC, Travels too Much Platinum
Posts: 3,290
Exceptions will be rare enough that it's not worth taking the risk, even on flights outside of an alliance booked on the same ticket (e.g., US with a connection on DL - yes, they are possible to book).
#12
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
Indeed...in these situations, the auto-cancel usually works flawlessly, but reinstatement is nearly impossible.