Adding DM# on website
Jun 22, 2012, 8:08 am
#1
Original Poster
Join Date: Jun 2004
Location: Philadelphia
Programs: AA Ex-Plat, Bonvoy Titanium
Posts: 670
Adding DM# on website
I just booked a flight using Priceline on US Air (yes I said it) to get my 1% rebate. For some reason, my DM# never gets attached to the reservation.
I can look up the reservation on Usairways.com and it shows up fine, but I can't add my DM# anywhere.
Anyone know how to do this without calling?
Thanks.
Rich
I can look up the reservation on Usairways.com and it shows up fine, but I can't add my DM# anywhere.
Anyone know how to do this without calling?
Thanks.
Rich
Jun 22, 2012, 8:52 am
#2
Join Date: Mar 2010
Location: PHL
Programs: AA Executive Platinum; Hilton Diamond
Posts: 2,662
You should have a link to Edit Passenger Information on that reservation page.
Jun 22, 2012, 9:02 am
#3
Original Poster
Join Date: Jun 2004
Location: Philadelphia
Programs: AA Ex-Plat, Bonvoy Titanium
Posts: 670
I must be dumb, but I don't see it anywhere on the reservation page.
With reservations I make on the US website, there usually is a "change passenger information" link below where it says Passengers, but on this reservation, it isn't there.
With reservations I make on the US website, there usually is a "change passenger information" link below where it says Passengers, but on this reservation, it isn't there.
Jun 22, 2012, 9:16 am
#4
Join Date: Mar 2010
Location: PHL
Programs: AA Executive Platinum; Hilton Diamond
Posts: 2,662
Hmmm, must be the result of booking with PL. I guess you will have to do it by phone. But I think I have done this online (years ago) even after booking at a third party site.
Jun 23, 2012, 5:02 pm
#5
Join Date: Aug 2011
Location: The Phoenix Desert
Programs: Hilton Cubic Zirconia, Marriott Fools Gold
Posts: 1,692
I recently booked 2 flights on PL for the cash back. I have one of the old school alpha-numeric DM#'s and the first reservation it did not take my number so I had to call to have it added. On the second reservation I put four leading zeros on my DM# and it magically worked. I still had to manually go in on US' website to select the preferred seats but it at least saved me a phone call to get my number added.
Jun 23, 2012, 6:56 pm
#6
Join Date: Jul 2010
Location: DCA
Programs: AA-Gold 0.425MM), AS MVP Gold, National EE, Marriott Titanium (LT-G), UA Silver
Posts: 1,136
I just booked a flight using Priceline on US Air (yes I said it) to get my 1% rebate. For some reason, my DM# never gets attached to the reservation.
I can look up the reservation on Usairways.com and it shows up fine, but I can't add my DM# anywhere.
Anyone know how to do this without calling?
Thanks.
Rich
I can look up the reservation on Usairways.com and it shows up fine, but I can't add my DM# anywhere.
Anyone know how to do this without calling?
Thanks.
Rich
Jun 23, 2012, 7:39 pm
#7
Join Date: Jan 2012
Location: BGM/ PHL
Programs: US (Silver, *A Silver), AA, Starbucks (Gold)
Posts: 2,242
I think its a problem with Priceline in general. I've booked tickets on PMCO through PL and had issues adding my Onepass number. Had to do it at the airport a few times.
Jun 24, 2012, 3:38 pm
#8
Join Date: Aug 2006
Location: IAD
Programs: DL-Silver; BA-Bronze
Posts: 1,162
If you don't want to call in, I have been able to add/change numbers by emailing the preferred email address too. Obviously isn't as fast as a phone call but you wouldn't have to actually call in and speak with any one.
Jun 25, 2012, 7:18 am
#9
Original Poster
Join Date: Jun 2004
Location: Philadelphia
Programs: AA Ex-Plat, Bonvoy Titanium
Posts: 670
If you do something over the phone, there's more of a chance for error. The last time I called to change a flight, I checked online a couple of hours later and they had given me the wrong date so I had to call again. My "2 minutes" lead to about 30 minutes. Less errors happen when you don't have to call.
@skitch23 - Good idea about the four leading zeroes. I'll put that on my PL profile and see what happens next time.
Rich
Jun 25, 2012, 8:19 am
#10
Join Date: Jul 2009
Posts: 6
Link: http://www.smartertravel.com/travel-....html?id=16801
Jun 25, 2012, 9:14 am
#11
Join Date: Aug 2011
Location: The Phoenix Desert
Programs: Hilton Cubic Zirconia, Marriott Fools Gold
Posts: 1,692
I always thought Priceline tickets were not eligible for airline miles.
Link: http://www.smartertravel.com/travel-....html?id=16801