Lag between a tier's worth of hits posting, and the tier bonus posting?
#48
Join Date: Dec 2003
Location: Homer Glen, IL (MDW/ORD)
Programs: WN DL UA AA CO US FL BA, PC Plat
Posts: 282
I am only trying to get 3,000 miles for 4 hits. I actually should have 5 hits, I linked though my DM account into thanksagain.com and made a purchase on 11/14/11 which never posted. I should still have 4 hits but the 3,000 Grand Slam bonus never posted, so I called Dividend Miles. The lady who answered said I only have 3 hits, I won't get the 3,000 bonus because I don't have 4 hits. Can somebody comment if this look like 3 hits, or 4?
Activity
Date Post date Description Miles Bonus Preferred
11/9/2011 11/21/11 GOLD POINT CONVERSION, ,MINNEAPOLIS MN ,US , 250
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/14/11 POINTS.COM EXCHANGE MILES 1
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/11/2011 11/17/11 SHOPPING MALL, RESTAURANT.COM 22
Activity
Date Post date Description Miles Bonus Preferred
11/9/2011 11/21/11 GOLD POINT CONVERSION, ,MINNEAPOLIS MN ,US , 250
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/14/11 POINTS.COM EXCHANGE MILES 1
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/11/2011 11/17/11 SHOPPING MALL, RESTAURANT.COM 22
#49
Join Date: Aug 2004
Location: YYZ
Programs: AA LT Plat, AC 25K, Marriott Plat, Hilton Diamond
Posts: 1,135
I am only trying to get 3,000 miles for 4 hits. I actually should have 5 hits, I linked though my DM account into thanksagain.com and made a purchase on 11/14/11 which never posted. I should still have 4 hits but the 3,000 Grand Slam bonus never posted, so I called Dividend Miles. The lady who answered said I only have 3 hits, I won't get the 3,000 bonus because I don't have 4 hits. Can somebody comment if this look like 3 hits, or 4?
Activity
Date Post date Description Miles Bonus Preferred
11/9/2011 11/21/11 GOLD POINT CONVERSION, ,MINNEAPOLIS MN ,US , 250
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/14/11 POINTS.COM EXCHANGE MILES 1
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/11/2011 11/17/11 SHOPPING MALL, RESTAURANT.COM 22
Activity
Date Post date Description Miles Bonus Preferred
11/9/2011 11/21/11 GOLD POINT CONVERSION, ,MINNEAPOLIS MN ,US , 250
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/10/2011 11/14/11 POINTS.COM EXCHANGE MILES 1
11/10/2011 11/16/11 AUDIENCE REWARDS MILES 2
11/11/2011 11/17/11 SHOPPING MALL, RESTAURANT.COM 22
#50
Join Date: Dec 2003
Location: Homer Glen, IL (MDW/ORD)
Programs: WN DL UA AA CO US FL BA, PC Plat
Posts: 282
XX,
Your Restaurant.com transaction was posted to your Thanks Again account. Please allow 1-2 days for the transaction to be viewable on your Thanks Again account, and several weeks for the miles to transfer to your US Airways DM account.
We will notify US Airways Dividend Miles that your transaction was made prior to November 14, so you will be fine for the Grand Slam promotion. We cannot change the post date, but US Airways is aware of this issue, and we have a procedure in place to verify the actual date of transaction with US Airways. Your information with actual purchase date is being sent to US Airways DM.
Customer Service
Thanks Again
#51
Join Date: Jul 2010
Posts: 143
As posted in another thread, I received an email yesterday from DM, which read:
We have been advised by our Marketing department that there was a
problem with the last Grand Slam review and it did not run as scheduled.
The next review is scheduled for January 18, 2012 and we apologize for
the delay and inconvenience.
We have been advised by our Marketing department that there was a
problem with the last Grand Slam review and it did not run as scheduled.
The next review is scheduled for January 18, 2012 and we apologize for
the delay and inconvenience.
#52
Join Date: Mar 2010
Location: Minneapolis
Programs: Delta Plat Kool-Aid Drinker, Hyatt Diamond, SPG GM, Marriott GM, Hilton GM, and Priority Club GM
Posts: 1,184
As posted in another thread, I received an email yesterday from DM, which read:
We have been advised by our Marketing department that there was a
problem with the last Grand Slam review and it did not run as scheduled.
The next review is scheduled for January 18, 2012 and we apologize for
the delay and inconvenience.
We have been advised by our Marketing department that there was a
problem with the last Grand Slam review and it did not run as scheduled.
The next review is scheduled for January 18, 2012 and we apologize for
the delay and inconvenience.
#53
Join Date: Sep 2011
Location: ORD, MDW
Posts: 207
As posted in another thread, I received an email yesterday from DM, which read:
We have been advised by our Marketing department that there was a
problem with the last Grand Slam review and it did not run as scheduled.
The next review is scheduled for January 18, 2012 and we apologize for
the delay and inconvenience.
We have been advised by our Marketing department that there was a
problem with the last Grand Slam review and it did not run as scheduled.
The next review is scheduled for January 18, 2012 and we apologize for
the delay and inconvenience.
#55
Join Date: May 2011
Location: Treasure Coast of FL (MCO/MLB/PBI)
Programs: AS MVP, Hilton Diamond, Marriott Platinum
Posts: 844
I did not yet, but I am expecting my last 20,000 to come through. My Choice transfer issue listed up thread was apparently fixed about a week and a half ago, and I was told it would be reflected in the January 18th sweep. This should be my 36th and final hit, so here's hoping I can FINALLY put the GS to rest.
I'd love to know if/when anyone else sees a sweep...
I'd love to know if/when anyone else sees a sweep...
#57
Join Date: Dec 2010
Programs: US CP
Posts: 238
Still waiting here, too. A bunch of things I was waiting for today:
Upgrade confirmation for flight next Wednesday
Flight and flight bonus miles for flight on Monday
Miles from US MC everyday purchases
and finally, the GS sweep for my last 20,000 miles
Everything has posted except the GS sweep.
Upgrade confirmation for flight next Wednesday
Flight and flight bonus miles for flight on Monday
Miles from US MC everyday purchases
and finally, the GS sweep for my last 20,000 miles
Everything has posted except the GS sweep.
#59
Join Date: Sep 2011
Location: ORD, MDW
Posts: 207
Not only did I not get my miles, when I go to the DM contact form on the US Air website it gives me a page not found message.
https://membership.usairways.com/For...esAccount.aspx
https://membership.usairways.com/For...esAccount.aspx
#60
Join Date: May 2010
Location: WAS
Programs: Lotz
Posts: 1,534
Email Address
Not only did I not get my miles, when I go to the DM contact form on the US Air website it gives me a page not found message.
https://membership.usairways.com/For...esAccount.aspx
https://membership.usairways.com/For...esAccount.aspx
Takes them a week or two to respond , but they do. Otherwise call and wait for a while and an intelligent human does come on.