I think it was announced before departure. I was trying to track the flight but had trouble online. An agent was also confused and had to look into it.
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0770/12JAN
P SFO/OUT 1037P L00.10 ☨
P SFO/OFF 1049P
P DEN/ETA 207A PLANNED FUEL STOP
F BOS/ETA 806A L00.56
D FCF/FSTOP DEN ENRT SFO-BOS A/PLANNED FUEL STOP
Unusual for an Easbound flight that is usually a tailwind direction, especially in the winter. Maybe a high pressure system causing the winds to be a headwind.
We got diverted for fuel, planned before takeoff from SFO. Currently on the ground in DEN refueling, then proceeding to BOS. Apparently bad weather on the east coast necessitated additional fuel to ensure the ability to divert to PIT, plus additional fuel for holding pattern.
We got diverted for fuel, planned before takeoff from SFO. Currently on the ground in DEN refueling, then proceeding to BOS. Apparently bad weather on the east coast necessitated additional fuel to ensure the ability to divert to PIT, plus additional fuel for holding pattern.
Thanks for the info. Welcome to FT!
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We got diverted for fuel, planned before takeoff from SFO. Currently on the ground in DEN refueling, then proceeding to BOS. Apparently bad weather on the east coast necessitated additional fuel to ensure the ability to divert to PIT, plus additional fuel for holding pattern.
Grim day on the east coast when the nearest eligible diversion location is 500 miles away.
a redeye arriving at logan this morning was flying into a dense fog advisory. probably fine, but PIT may well have been the closest airport forecasting high enough minimums to qualify as an alternate. (i'm still surprised the 320 couldn't handle that eastbound... JBU636 didn't seem to have a problem...)
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Was on this flight - planned tech stop for fuel in DEN was announced prior to boarding. I noticed it while sitting in club and checked my flight status on the iPhone app, only to get an error saying 'Flight 770 From SFO to BOS doesn't operate this day.' When typing in the flight number to get flight status, it had the flight broken into SFO-DEN and DEN-SFO.
I will say though, that the pilots were beyond professional. Gave super detailed information about the planned tech stop and what necessitated it (EastFromSFO listed it above.) They had Channel 9 on, said they would push the Airbus as fast as it would fly, got us into DEN early and landed in BOS only 45 min behind originally scheduled arrival time. Plus they proactively used ACARS to set up compensation for us while inflight and flight attendants mentioned to go to www.united.com/appreciation numerous times before landing. Plus customer service emails waiting upon landing.
Pilots had mentioned that other planned diversity city was ORD, but ORD was suffering from freezing rain which wasn't good and would've necessitated de-icing. Not sure why only ORD or DEN are viable tech stop cities...
While these situations are never ideal, how the crew handles it makes a difference. The SFO ground crew weren't helpful at all, but inflight and pilots made up for it!
As a 1K, got $250!
Last edited by weirdlyndon; Jan 13, 13 at 3:58 pm..
Reason: added to original post
Both of the two landings were exceptional as well. Even coming into BOS with a 300 foot ceiling they put it down with barely a bump. As weirdlyndon said, the pilots were great and the flight attendants were super friendly and helpful. By far the best unexpected experience I've had since 3/3.
I was surprised by the compensation, but it's of course appreciated. I've been delayed much more than 45 minutes with no comp many times.