Just got back from Bangalore and on my outbound IAD-FRA I requested an upgrade using a SWU on a "Q" class and was told I was #6 on the list. I asked if everyone ahead of me was a 1K or GS and the agent said, "No, #'s 4 & 5 are just Premier (* Silver) but they are on a "U" class ticket and fare class takes priority over status on Intl flights." I had her confirm with a supervisor and got the same answer.
Is this new? I had always thought it went Status, then fare class and then when the upgrade was requested.
__________________
TDG
Last edited by TDGooldy; Dec 20, 12 at 9:32 pm..
Reason: Add detail of flight
not enough info here to judge fully. for instance, if the *S members ahead of you were sponsored by a 1K with a GPU, then yes they should be ahead of you, since they have a higher fare class and an "equivalent" status, as priority is assessed by status of the sponsoring instrument and not status of the flyer.
Programs: Formerly over-entitled UA 1K, now under-entitled UA PP.
Posts: 3,166
Quote:
Originally Posted by WineCountryUA
Most likely the "Premiers" were sponsored for their upgrades with GPUs/miles from a 1K or GS -- the status of the sponsor is inherited.
So their inherited status and higher fare class beat your lower fare.
It is Status,the Fare Class and final ime of request.
So you believe what the agent told OP was wrong?
I know that what you said is what we are meant to believe. Not saying this isn't so, either. But, gotta wonder. I don't trust anything in regards to UG processing.
Thing that's odd is that FRA would normally have been sUA agents who know what they're doing.
Programs: UA 1K, Marriott Platinum, Enterprise Exec
Posts: 7,052
Quote:
Originally Posted by mitchmu
So you believe what the agent told OP was wrong?
I know that what you said is what we are meant to believe. Not saying this isn't so, either. But, gotta wonder. I don't trust anything in regards to UG processing.
Thing that's odd is that FRA would normally have been sUA agents who know what they're doing.
How else would a silver even be using a GPU? Only 1ks earn them excepting corporate perks. The OP was wrong to ask the premier status of pax ahead of him for that reason as it was not relevant.
__________________
2013 CPUs: 16/25* RPUs: 5/5 GPUs: 5/5
*The ones that missed: EWR-SEA(x2)/SAN/LAX, SFO-EWR (x2), PHL-SFO/ORD and IAD-SEA
FWIW, I recently had a UC agent explain to me that *G was all the CPU system needed and that my United status was irrelevant for a UA flight. Needless to say, they all know exactly what they're talking about.
How else would a silver even be using a GPU? Only 1ks earn them excepting corporate perks. The OP was wrong to ask the premier status of pax ahead of him for that reason as it was not relevant.
OP never stated that the lower status people were using GPU's. Couldn't they have been wait-listed by a mileage/$ upgrade request?
It has also been my experience, as well as others (posted many times on FT), that since 3/3/12 RPU's seem to have NO bearing on one's position on the list at T-24. I know that is domestic stuff, but who's to say that international upgrade requests @ the gate, aren't also screwed up?
Programs: Formerly over-entitled UA 1K, now under-entitled UA PP.
Posts: 3,166
Quote:
Originally Posted by WineCountryUA
In your experience how many gate agents could properly explaining anything about upgrades?
believe OP was in IAD
You're right, but then it's almost certainly sUA agents who ought to know what they are doing.
Every sCO agent I've talked to in this respect has blatantly lied to my face without even trying to make it seem like they were attempting the truth.
I've never asked an sUA agent how UGs work because, until this year, I never needed to discuss it with them. I just got upgraded. Hence, I've got no experience relevant to your question.
Programs: UA 1K, Marriott Platinum, Enterprise Exec
Posts: 7,052
Quote:
Originally Posted by LilAbner
OP never stated that the lower status people were using GPU's. Couldn't they have been wait-listed by a mileage/$ upgrade request?
It has also been my experience, as well as others (posted many times on FT), that since 3/3/12 RPU's seem to have NO bearing on one's position on the list at T-24. I know that is domestic stuff, but who's to say that international upgrade requests @ the gate, aren't also screwed up?
They could have been. But we don't know. Neither does the op. It's all speculation versus conspiracy. That is why as noted he asked the wrong question.
__________________
2013 CPUs: 16/25* RPUs: 5/5 GPUs: 5/5
*The ones that missed: EWR-SEA(x2)/SAN/LAX, SFO-EWR (x2), PHL-SFO/ORD and IAD-SEA
Programs: UA 1K MM, Hyatt Plat, Marriott Silver, Hilton Silver
Posts: 19,765
Quote:
Originally Posted by LilAbner
OP never stated that the lower status people were using GPU's. Couldn't they have been wait-listed by a mileage/$ upgrade request? ...
raised that possibility earlier -- even the miles could have been from an 1K.
Quote:
Originally Posted by LilAbner
... It has also been my experience, as well as others (posted many times on FT), that since 3/3/12 RPU's seem to have NO bearing on one's position on the list at T-24. I know that is domestic stuff, but who's to say that international upgrade requests @ the gate, aren't also screwed up?
International does not have RPU, CPU or YBM --- only GPU & miles, a much simple process and supposedly the type makes no difference.
raised that possibility earlier -- even the miles could have been from an 1K.
International does not have RPU, CPU or YBM --- only GPU & miles, a much simple process and supposedly the type makes no difference.
It doesn't really seem to matter how simple the process is supposed to be, the fact remains that NO-ONE on here, nor the OP, has any idea what the actual priority is at T-24 and that goes for domestic and international. I've been #13 on the list twice in one week (domestic) with an RPU in limbo that had been requested for nearly 11 months out. It is my firm belief that status ONLY and perhaps higher fare added in the mix will allow a CPU to trump ANYONE with same or lesser status that is trying to use an RPU or GPU on domestic and of course the same caddy wompus crap for international flights with a GPU attached.
...and NO-one from UA has ever been able to provide anyone with the actual rules - in writing! Ask 30 g/a's and you'll get 46 different answers. Ask 17 res agents and you get the first thing that pops into their head because they don't have the foggiest, nor do they care where you sit, as it's their break time, "and will you be needing a Hertz car while you're in BKK, sir?
Is this new? I had always thought it went Status, then fare class and then when the upgrade was requested.
Quote:
Originally Posted by LilAbner
It doesn't really seem to matter how simple the process is supposed to be, the fact remains that NO-ONE on here, nor the OP, has any idea what the actual priority is at T-24 and that goes for domestic and international. I've been #13 on the list twice in one week (domestic) with an RPU in limbo that had been requested for nearly 11 months out. It is my firm belief that status ONLY and perhaps higher fare added in the mix will allow a CPU to trump ANYONE with same or lesser status that is trying to use an RPU or GPU on domestic and of course the same caddy wompus crap for international flights with a GPU attached.
...and NO-one from UA has ever been able to provide anyone with the actual rules - in writing! Ask 30 g/a's and you'll get 46 different answers. Ask 17 res agents and you get the first thing that pops into their head because they don't have the foggiest, nor do they care where you sit, as it's their break time, "and will you be needing a Hertz car while you're in BKK, sir?
Well I for one don't think that we are getting off topic, and I for one don't think that anyone has provided the OP with anything close to an answer.
Where exactly is it written that a lower status passenger should get an up grade over a 1K or even a GS. Nobody knows what instrument is being used for either of of the passengers that were higher up on the OP's list. And I sure don't know if a lower status passenger with a higher fare using miles to upgrade is entitled to trump me as a 1K on a Q fare wanting to use the second portion of my trip by having the same GPU to be allowed to continue to remain in play for the connecting flight that I'm hanging around the gate waiting for my name to be called...
That is what the OP asked and that is still the topic!
