Got to ORD for a flight to EWR. All the flight information boards are down. On board our pilot said "I understand there are some computer issues, but we were able to download everything WE need to get going, so we should be underway shortly."
Got to ORD for a flight to EWR. All the flight information boards are down. On board our pilot said "I understand there are some computer issues, but we were able to download everything WE need to get going, so we should be underway shortly."
Might be just the boards. If this is really another outage it's time to leave UA. What a joke of an airline.
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2013: JFK, EWR, BKK, MEL, SIN, HKG, ICN, FRA, TXL, ZRH, TLV, VIE
I'm in the ORD lower B gates lounge and they made an announcement about 30 minutes ago that they were having CPU issues and that the departure boards weren't updating properly.
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This is just great. I have a family member coming to visit me today, flying through ORD. According to Flightaware, her first flight landed at ORD from origination point already. According to UA flight notifications, it just pushed away from the gate at the origination point. Ugh ...
-- Update -- Wow, now UA just told me it landed at ORD. So, according to UA, it pushed back from the gate about 3 minutes ago, and then, 30 seconds later, it landed at ORD. Maybe Jeff is making some real progress on improving operations, because 30 seconds from pushback to landing for a 500 mile flight is better than sUA ever did.
I just found that when I was trying to view an existing reservation on the UA website, it tells me that the reservation has changed (checking against the original, the return flight is a few minutes earlier now), but it requires me to accept that before viewing seats or continuing on the website. But it won't allow me to accept. Nothing happens, and it stays on that screen. Something is not working. Don't know if it is related to this issue.
Artpen100: do you have any waitlisted segments on your reservation?
I had this issue last month though my reservation had a confirmed two segments plus waitlisted two alternative segments. Try united web support at 1-888-674-9559.
Quote:
Originally Posted by Artpen100
I just found that when I was trying to view an existing reservation on the UA website, it tells me that the reservation has changed (checking against the original, the return flight is a few minutes earlier now), but it requires me to accept that before viewing seats or continuing on the website. But it won't allow me to accept. Nothing happens, and it stays on that screen. Something is not working. Don't know if it is related to this issue.
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Quote:
Originally Posted by trekwars2000
I'm in the ORD lower B gates lounge and they made an announcement about 30 minutes ago that they were having CPU issues and that the departure boards weren't updating properly.
Like that's anything new.
Oh, different kind of CPU? Yeah, like that's anything new.
__________________ Modern Trains Now! | My FM | TSA Pre✓: 27/27 | 2013 UA Domestic Upgrades: 17/26; 2012: 48/53; 2011: 36/39; 2010: 67/72
Agent at UC told me there were problems with the system. Only 1 terminal working and she told me they couldn't do any more than print BPs. Told me they couldn't get the other terminal to login. Didn't seem to cause any problems boarding. I'm on 703 right now. JFK -LAX.
