SK in trouble -- what's UA's obligation to me?
#1
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SK in trouble -- what's UA's obligation to me?
All,
Looks like SAS is in some real financial trouble. I just booked a J award on SAS using UA miles for travel in September 2013. My destination is AMS, which is served wholly on UA metal from the USA.
If SAS goes belly up before my travel date, what is UA's obligation to me? Are they obligated to book me in J on their own metal, even if no saver space is available, or am I just due a refund of the SK portion of the itinerary? The return is on OS.
Thanks.
http://finance.yahoo.com/news/sas-cu...095209184.html
Looks like SAS is in some real financial trouble. I just booked a J award on SAS using UA miles for travel in September 2013. My destination is AMS, which is served wholly on UA metal from the USA.
If SAS goes belly up before my travel date, what is UA's obligation to me? Are they obligated to book me in J on their own metal, even if no saver space is available, or am I just due a refund of the SK portion of the itinerary? The return is on OS.
Thanks.
http://finance.yahoo.com/news/sas-cu...095209184.html
Last edited by DHAST; Nov 12, 2012 at 5:10 pm Reason: edited for clarity
#2
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All,
Looks like SAS is in some real financial trouble. I just booked a J award using UA miles for travel in September 2013. My destination is AMS, which is served wholly on UA metal from the USA.
If SAS goes belly up before my travel date, what is UA's obligation to me? Are they obligated to book me in J on their own metal, even if no saver space is available, or am I just due a refund of the SK portion of the itinerary? The return is on OS.
Thanks.
Q
http://finance.yahoo.com/news/sas-cu...095209184.html
Looks like SAS is in some real financial trouble. I just booked a J award using UA miles for travel in September 2013. My destination is AMS, which is served wholly on UA metal from the USA.
If SAS goes belly up before my travel date, what is UA's obligation to me? Are they obligated to book me in J on their own metal, even if no saver space is available, or am I just due a refund of the SK portion of the itinerary? The return is on OS.
Thanks.
Q
http://finance.yahoo.com/news/sas-cu...095209184.html
FYI. SAS is not going belly up any time soon. They are cutting flights & laying off people. Just like almost every airline has done in the past including UA
If you used UA miles for an SAS ticket & your SAS flight is cancelled, UA will rebook you on another *A carrier with award space available. If no award space is avail UA might open space for you on their own flights or offer you a refund
#3
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I don't get what your question is? You used UA miles & are flying to AMS on UA correct? So what does SAS have to do with your ticket
FYI. SAS is not going belly up any time soon. They are cutting flights & laying off people. Just like almost every airline has done in the past including UA
If you used UA miles for an SAS ticket & your SAS flight is cancelled, UA will rebook you on another *A carrier with award space available. If no award space is avail UA might open space for you on their own flights or offer you a refund
FYI. SAS is not going belly up any time soon. They are cutting flights & laying off people. Just like almost every airline has done in the past including UA
If you used UA miles for an SAS ticket & your SAS flight is cancelled, UA will rebook you on another *A carrier with award space available. If no award space is avail UA might open space for you on their own flights or offer you a refund
When you say "offer me a refund" in the literal sense where I can decline that and force them to transport me in my ticketed class of service, or was that a nice way of saying that they will tell me where to stick it and I'm on my own?
#4
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I realize now that my question wasn't totally clear... I'm booked on SK metal using UA miles.
When you say "offer me a refund" in the literal sense where I can decline that and force them to transport me in my ticketed class of service, or was that a nice way of saying that they will tell me where to stick it and I'm on my own?
When you say "offer me a refund" in the literal sense where I can decline that and force them to transport me in my ticketed class of service, or was that a nice way of saying that they will tell me where to stick it and I'm on my own?
You are worrying about nothing, and the flight is 10 months away. There will be a dozen schedule changes between now and then.
#6
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Sweet. We booked a 12 hour layover in CPH on purpose... I actually want to see a bit of the city. As a side note, we had to book this as part of an RT, as we have a stopover coming home. So I couldn't just book the return without booking the nonstop.
#7
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One thing that I find interesting here is that as part of the crisis plan for SAS, the executives are taking salary cuts ranging from 12 to 23% along with everyone else. If it was a US company, you know that the executives would be cutting everything before ever touching their own compensation...
#9
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probably the most pertinent statement, time of lots of things to happen or not.
#10
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IMHO, OP is smart to look ahead and be proactive in case things over at SAS fall apart.
#11
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*Corrected statement from Finnish to Norwegian
Last edited by livious; Nov 13, 2012 at 2:20 am
#12
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Are you sure? I thought the EU was preventing the governments from sticking more money in. If not, I am not so sure the Norwegian and Danish governments want to put more money into SAS. Last I heard, the Swedish, Finnish and Danish governments were asking the EU if they could guarantee the new loans in the case that SAS does go belly-up. That is much different that sticking money in to keep them afloat.
#13
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One thing that I find interesting here is that as part of the crisis plan for SAS, the executives are taking salary cuts ranging from 12 to 23% along with everyone else. If it was a US company, you know that the executives would be cutting everything before ever touching their own compensation...
#14
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Not true at all. Plenty of stories of American CEO's taking huge salary cuts & even no salary when their companies are in trouble. Just not something done in the airline business (though there was a CEO that took a $1 salary when his airline went chap 11, I'll look that up & see who it was).
#15
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Not true at all. Plenty of stories of American CEO's taking huge salary cuts & even no salary when their companies are in trouble. Just not something done in the airline business (though there was a CEO that took a $1 salary when his airline went chap 11, I'll look that up & see who it was).