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Can't log into UA site (site back up @ ~1:08pm CST 7/17/12)

Can't log into UA site (site back up @ ~1:08pm CST 7/17/12)

Old Jul 17, 2012, 10:48 am
  #1  
Moderator: Hilton Honors, Practical Travel Safety Issues & San Francisco
Original Poster
 
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
Posts: 11,000
Can't log into UA site (site back up @ ~1:08pm CST 7/17/12)

can't log in to site at all. keeps bouncing me back to the login page.

Last edited by J.Edward; Jul 17, 2012 at 12:10 pm
squeakr is offline  
Old Jul 17, 2012, 10:48 am
  #2  
 
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,635
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)

Down for me too. Can't see itineraries or log in
demkr is offline  
Old Jul 17, 2012, 10:49 am
  #3  
 
Join Date: Jun 2009
Location: EWR
Programs: UA 1K, 1MM
Posts: 142
Originally Posted by squeakr
can't log in to site at all. keeps bouncing me back to the login page.
Ditto. Probably just temporary bug.

bt
sknyski is offline  
Old Jul 17, 2012, 10:50 am
  #4  
 
Join Date: Mar 2011
Location: Alabama
Programs: Not care as much as before...
Posts: 329
can open united.com, but
all information shows blank
all reservations gone
all miles shows 0
ssoonngg123 is offline  
Old Jul 17, 2012, 10:50 am
  #5  
 
Join Date: Nov 2007
Location: IAD
Programs: No Loyalty to any airline
Posts: 2,378
SNAFU

I can't either, and it doesn't recognize any airport code.

Example:

! Could not find an airport for SEATTLE, WA (SEA). Please enter a new city, airport, or airport code.
6rugrats is offline  
Old Jul 17, 2012, 10:50 am
  #6  
 
Join Date: Sep 2010
Location: Arlington, VA
Posts: 397
I was in the process of finding a flight, when it came back and told me it can't find ORD or DCA as available airports. AA here I come.
hoopics is offline  
Old Jul 17, 2012, 10:50 am
  #7  
 
Join Date: Jan 2010
Programs: AA PLT the rest, Kettle Power
Posts: 667
Can't search flights at all - doesn't recognize NYC, JFK, EWR or any airport I've tried.

Same as ssongg123 - all member info gone, no Premier status or miles.... this should be interesting.
TGGDEL is offline  
Old Jul 17, 2012, 10:51 am
  #8  
 
Join Date: May 2010
Location: Chicago
Programs: UA Platinum, National Executive Elite
Posts: 15
What a mess. I am having the same problems as well. You would think their IT could at keep their $hitty website running during the day and make changes at night. I never thought I would miss the old united.com site but I do.
clem151 is offline  
Old Jul 17, 2012, 10:52 am
  #9  
 
Join Date: Apr 2009
Location: Northern VA
Programs: United 1K
Posts: 63
Originally Posted by ssoonngg123
can open united.com, but
all information shows blank
all reservations gone
all miles shows 0
My experience as well.
jparrott is offline  
Old Jul 17, 2012, 10:52 am
  #10  
 
Join Date: Dec 2004
Location: SFO
Programs: UA 1K
Posts: 66
Can't log in as well. Error when searching by reservation number.
pmd62ndst is offline  
Old Jul 17, 2012, 10:52 am
  #11  
 
Join Date: Dec 2005
Location: SFO, SJC
Programs: UA 1K MM, United Club, AA EP, BR, CI, CX, WN, SPG, HH, Marriott Gold, LeClub Accor PLAT
Posts: 338
Same here. I tired to see if I could view an active reservation without logging in, by inputting the confirmation # and my last name, but that didn't work as I got this message:

Error

! Were sorry, but united.com was unable to complete your request. Please try later or contact united.com Support in the U.S. and Canada at 1-800-396-1751; the U.K., phone 0800 028 5003; elsewhere use the local phone number.
iAMreallyBORED is offline  
Old Jul 17, 2012, 10:53 am
  #12  
 
Join Date: Jan 2008
Posts: 3,556
Probably to eliminate all traces of the 4 mile award bookings to HKG .
antonius66 is offline  
Old Jul 17, 2012, 10:53 am
  #13  
 
Join Date: Jul 2010
Location: SFO, SJC
Programs: UA Gold, Hilton HHonors Gold, Marriott Gold, SPG Gold
Posts: 197
Is this for everyone or just the people who bought the 4 mile tickets? I am down as well. Are they auditing now?
newballs is offline  
Old Jul 17, 2012, 10:53 am
  #14  
 
Join Date: May 2011
Posts: 5,814
Lovely.
edcho is offline  
Old Jul 17, 2012, 10:53 am
  #15  
 
Join Date: Feb 2011
Location: DEN
Programs: United Premier 1K, Marriott Platinum, Frontier, Delta, Hertz Gold, National Emerald Club
Posts: 928
Originally Posted by ssoonngg123
can open united.com, but
all information shows blank
all reservations gone
all miles shows 0
Me as well. Same behavior. I'm trying to check in for a flight.

Bush league.
valor155 is offline  

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