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Old Jul 17, 12, 10:48 am   #1
Moderator: Hilton HHonors, Practical Travel Safety Issues & San Francisco
 
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Starwood, Priceline
Posts: 8,307
Can't log into UA site (site back up @ ~1:08pm CST 7/17/12)
can't log in to site at all. keeps bouncing me back to the login page.
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Last edited by J.Edward; Jul 17, 12 at 12:10 pm..
squeakr is offline   Reply With Quote
Old Jul 17, 12, 10:48 am   #2
 
Join Date: Dec 2007
Programs: United 1K
Posts: 4,894
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)

Down for me too. Can't see itineraries or log in
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Old Jul 17, 12, 10:49 am   #3
 
Join Date: Jun 2009
Location: SFO, EWR
Programs: UA 1K, Hilton Silver, Hertz 5*
Posts: 109
Quote:
Originally Posted by squeakr View Post
can't log in to site at all. keeps bouncing me back to the login page.
Ditto. Probably just temporary bug.

bt
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Old Jul 17, 12, 10:50 am   #4
 
Join Date: Mar 2011
Location: LAN, MI
Programs: AA EXP, OZ Diamond, Hilton Gold and many others...
Posts: 300
can open united.com, but
all information shows blank
all reservations gone
all miles shows 0
ssoonngg123 is offline   Reply With Quote
Old Jul 17, 12, 10:50 am   #5
 
Join Date: Nov 2007
Location: SEA
Programs: UA 2P
Posts: 2,157
SNAFU

I can't either, and it doesn't recognize any airport code.

Example:

! Could not find an airport for SEATTLE, WA (SEA). Please enter a new city, airport, or airport code.
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Old Jul 17, 12, 10:50 am   #6
 
Join Date: Sep 2010
Location: Arlington, VA
Posts: 179
I was in the process of finding a flight, when it came back and told me it can't find ORD or DCA as available airports. AA here I come.
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Old Jul 17, 12, 10:50 am   #7
 
Join Date: Jan 2010
Programs: DL/SPG/HH/CO and more
Posts: 211
Can't search flights at all - doesn't recognize NYC, JFK, EWR or any airport I've tried.

Same as ssongg123 - all member info gone, no Premier status or miles.... this should be interesting.
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Old Jul 17, 12, 10:51 am   #8
 
Join Date: May 2010
Location: Chicago
Programs: UA Platinum, National Executive Elite
Posts: 15
What a mess. I am having the same problems as well. You would think their IT could at keep their $hitty website running during the day and make changes at night. I never thought I would miss the old united.com site but I do.
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Old Jul 17, 12, 10:52 am   #9
 
Join Date: Apr 2009
Posts: 7
Quote:
Originally Posted by ssoonngg123 View Post
can open united.com, but
all information shows blank
all reservations gone
all miles shows 0
My experience as well.
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Old Jul 17, 12, 10:52 am   #10
 
Join Date: Dec 2004
Location: SFO
Programs: UA 2P
Posts: 63
Can't log in as well. Error when searching by reservation number.
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Old Jul 17, 12, 10:52 am   #11
 
Join Date: Dec 2005
Location: SFO, SJC
Programs: UA 1K MM, UC, AA EXP, BR, CI, CX, US, WN, SPG Gold, HH Gold, A-Club Plat
Posts: 322
Same here. I tired to see if I could view an active reservation without logging in, by inputting the confirmation # and my last name, but that didn't work as I got this message:

Error

! We’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support in the U.S. and Canada at 1-800-396-1751; the U.K., phone 0800 028 5003; elsewhere use the local phone number.
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Old Jul 17, 12, 10:53 am   #12
 
Join Date: Jan 2008
Programs: PC Platinum Ambassador, United Premier Gold, Hyatt Diamond
Posts: 1,493
Probably to eliminate all traces of the 4 mile award bookings to HKG .
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Old Jul 17, 12, 10:53 am   #13
 
Join Date: Jul 2010
Location: SFO, SJC
Programs: OZ, UA, Hilton HHonors Gold, A|Club Plat
Posts: 164
Is this for everyone or just the people who bought the 4 mile tickets? I am down as well. Are they auditing now?
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Old Jul 17, 12, 10:53 am   #14
 
Join Date: May 2011
Location: EWR, LGA, JFK
Programs: VX Elevate, AA ExPlat, UA Premier 1K, Hyatt Diamond
Posts: 3,482
Lovely.
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Old Jul 17, 12, 10:53 am   #15
 
Join Date: Feb 2011
Location: DEN
Programs: United Premier 1K, Marriott Platinum, Frontier Ascent, Delta GM, Hertz Gold
Posts: 560
Quote:
Originally Posted by ssoonngg123 View Post
can open united.com, but
all information shows blank
all reservations gone
all miles shows 0
Me as well. Same behavior. I'm trying to check in for a flight.

Bush league.
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