understanding E-upgrade summary
#1
Original Poster
Join Date: Jun 2004
Programs: united airlines
Posts: 4,967
understanding E-upgrade summary
I have waitlisted myself for an upcoming OW using e500s and for an upcoming RT using 2 CR1s. My E-upgrade summary shows the CR1s debited but not the e-500s. Is there some reason why the accounting for CR1s and e-500s should be different, with them leaving, and coming back if never confirmed, the same way? What I am seeing, that is the difference between the way e-500s and CR1s have been handled, is the way it normally works? (IIRC, SWUs have come out of my account as soon as the upgrade has been requested, not waiting until it is confirmed, if it ever is.)
#2
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,040
Always been that way for me as well.
I just assumed it was because I could actually purchase the 500's for upgrade where I could not purchase CR-1's or SWU's.
I just assumed it was because I could actually purchase the 500's for upgrade where I could not purchase CR-1's or SWU's.
#3
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
Yes there is a difference. Both CR-1s and SWU's go into "reserve" status as soon as you request the upgrade even if you are waitlisted for all segments. When they are in reserve you cannot use them to upgrade other flights. With e500's there is no reserve status and they are only deducted from your account after you checkin and pay for the upgrade.
There is no need for e500's to go in reserve because, unlike CR1's and SWU's, e500's can be purchased. So if you overextend yourself and upgrade more flights than you have e500's to cover you can just purchase more at the airport if needed.
There is no need for e500's to go in reserve because, unlike CR1's and SWU's, e500's can be purchased. So if you overextend yourself and upgrade more flights than you have e500's to cover you can just purchase more at the airport if needed.
#4
Join Date: Oct 2008
Location: SFO
Programs: UA 1K
Posts: 4,449
Do I understand this correctly?
I am relatively new to the upgrade 'game', so please let me know if I am misinformed.
When you submit for an upgrade as a 1k using cr-1 or SWU, you go on the PA list if NC=0. When you do the same as a 1p, 2p, or 3p, you go on the PB list. Somewhere, sometime, in cyberspace, IM will clear the PA list first, then the PB list second, and these lists are based upon first-on, first off. If a 1k sponsors a 2p with a SWU, that 2p will still go on the PA list, no the PB list because of the 1k sponsor.
After this is done, they then turn the list from IM to DM and go to the e500s and upgrade according to the status.
Is this a correct understanding of the way upgrades priorities work?
When you submit for an upgrade as a 1k using cr-1 or SWU, you go on the PA list if NC=0. When you do the same as a 1p, 2p, or 3p, you go on the PB list. Somewhere, sometime, in cyberspace, IM will clear the PA list first, then the PB list second, and these lists are based upon first-on, first off. If a 1k sponsors a 2p with a SWU, that 2p will still go on the PA list, no the PB list because of the 1k sponsor.
After this is done, they then turn the list from IM to DM and go to the e500s and upgrade according to the status.
Is this a correct understanding of the way upgrades priorities work?
#5
Join Date: Sep 2007
Location: Ether
Programs: Some, not all.
Posts: 1,595
I've got SWU's showing as reserved as I'm waitlisted on LAX-HNL, but the return flight does not have the CR1 in reserved, yet is still waitlisted.
#6
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
Yes I'm sure. However it is possible for an agent to put you on the waitlist and not put the CR1 in reserve. If you do it online (or if the agent does it properly) the CR1 will go into reserve.
#7
Original Poster
Join Date: Jun 2004
Programs: united airlines
Posts: 4,967
Yes there is a difference. Both CR-1s and SWU's go into "reserve" status as soon as you request the upgrade even if you are waitlisted for all segments. When they are in reserve you cannot use them to upgrade other flights. With e500's there is no reserve status and they are only deducted from your account after you checkin and pay for the upgrade.
There is no need for e500's to go in reserve because, unlike CR1's and SWU's, e500's can be purchased. So if you overextend yourself and upgrade more flights than you have e500's to cover you can just purchase more at the airport if needed.
There is no need for e500's to go in reserve because, unlike CR1's and SWU's, e500's can be purchased. So if you overextend yourself and upgrade more flights than you have e500's to cover you can just purchase more at the airport if needed.
Last edited by itsme; Feb 16, 2009 at 1:47 pm Reason: change "to" to "too"
#8
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,121
They should be able to process it at the gate.
#9
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
They can be purchased after the upgrade clears so there is no risk... during OLCI, at a kiosk, or with an agent at the airport at the ticket counter or at the gate.
#10
Join Date: Aug 2005
Location: HPN
Programs: not anymore! I'm FREE!
Posts: 3,459
I am relatively new to the upgrade 'game', so please let me know if I am misinformed.
When you submit for an upgrade as a 1k using cr-1 or SWU, you go on the PA list if NC=0. When you do the same as a 1p, 2p, or 3p, you go on the PB list. Somewhere, sometime, in cyberspace, IM will clear the PA list first, then the PB list second, and these lists are based upon first-on, first off. If a 1k sponsors a 2p with a SWU, that 2p will still go on the PA list, no the PB list because of the 1k sponsor.
After this is done, they then turn the list from IM to DM and go to the e500s and upgrade according to the status.
Is this a correct understanding of the way upgrades priorities work?
When you submit for an upgrade as a 1k using cr-1 or SWU, you go on the PA list if NC=0. When you do the same as a 1p, 2p, or 3p, you go on the PB list. Somewhere, sometime, in cyberspace, IM will clear the PA list first, then the PB list second, and these lists are based upon first-on, first off. If a 1k sponsors a 2p with a SWU, that 2p will still go on the PA list, no the PB list because of the 1k sponsor.
After this is done, they then turn the list from IM to DM and go to the e500s and upgrade according to the status.
Is this a correct understanding of the way upgrades priorities work?
#11
Join Date: Oct 2008
Location: SFO
Programs: UA 1K
Posts: 4,449
No. All CR-1 and SWU requests, regardless of who makes them or where the certs come from, go on PA. The only requests that ever go on PB are mileage upgrade requests where the miles come from somewhere other than a 1K's account.
The DM list doesn't even start until 24 hours out, after all e-500 requests have been moved to the waitlist, and doesn't get used until approximately 4 hours out.
They should be able to process it at the gate.
The DM list doesn't even start until 24 hours out, after all e-500 requests have been moved to the waitlist, and doesn't get used until approximately 4 hours out.
They should be able to process it at the gate.
#12
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,771
The FT gold standard for understanding upgrade waitlist is lucky's post
Understanding the upgrade waitlist priority order
Understanding the upgrade waitlist priority order
#13
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,121
As far as we've been able to determine, at 120 hours the GSs go on the end of PA. At 100, the 1Ks go to the end of PA. 1Ps, 2Ps, 3Ps, GMs, and non-members follow at their windows. Evidence from the short period where you could find out which waitlist you were on online indicates all e-500 requests eventually end up on PA.
Or maybe the bronze standard - it doesn't say what happens to e-500 upgrades.
Or maybe the bronze standard - it doesn't say what happens to e-500 upgrades.
#14
Original Poster
Join Date: Jun 2004
Programs: united airlines
Posts: 4,967
The FT gold standard for understanding upgrade waitlist is lucky's post
Understanding the upgrade waitlist priority order
Understanding the upgrade waitlist priority order
#15
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,771
When going to DM, the remaining PA, PB requests are resorted to a single list by status, fare and check-in time.