Go Back   FlyerTalk Forums > Miles&Points > Airline Programs > United Mileage Plus

Reply
 
Thread Tools
Old Mar 17, 07, 9:27 am   #1
 
Join Date: Mar 2007
Posts: 4
Premier Executive Phone Number?

I am a new Premier Executive Mileage Plus member. I have not yet received my membership card. Could someone please post the Premier Exec. phone number. The regular mileage plus number has huge hold times. Thanks
giantbbfan is offline   Reply With Quote
Old Mar 17, 07, 9:31 am   #2
 
Join Date: Sep 2003
Location: Rockville MD USA
Programs: UA 1K MM
Posts: 1,953
The consensus here is that all the phone numbers (except maybe UGS) go to the same computer initially, and it is your MP number that you key in that determines where your call gets routed. And there are long waits for everyone today because of the weather. See 47 Minute Hold on 1K Line!
redburgundy is offline   Reply With Quote
Old Mar 17, 07, 9:36 am   #3
 
Join Date: Mar 2007
Posts: 4
I have been experiencing hold times of more than 90 minutes. It's interesting, that the recorded message said I would have hold time of 1 minute, but have now been holding for 34 minutes. Thankfully, I have speaker phone. The web site doesn't show the change I made to my award travel so I can't access the seat map. Any suggestions?
giantbbfan is offline   Reply With Quote
Old Mar 17, 07, 9:44 am   #4
Moderator: United Mileage Plus, Women Travelers & Trip Reports
I Voted
 
Join Date: Jun 1999
Location: Alamo, CA
Programs: UA1K; *wood plat; Hyatt diamond, Fairmont premier
Posts: 14,213
Welcome giantbbfan.

Just a note that it is FlyerTalk policy to not post elite phone numbers. As noted above, however, your MP number should get you routed correctly ... but because of the weather-related flight problems long hold times are to be expected today.
__________________
My blog on vegetarian dining.
l'etoile is offline   Reply With Quote
Old Mar 17, 07, 9:45 am   #5
 
Join Date: Feb 2007
Programs: United
Posts: 115
you DID ask for advice

so

unless what you are doing HAS to be done today, wait a day.... or two.... there are lots of folks stuck places due to weather, so the agents will be both busy and a touch frazzled today....
faerieloch is offline   Reply With Quote
Old Mar 17, 07, 11:23 am   #6
 
Join Date: Apr 2005
Programs: UA 1P, SPG Plat
Posts: 369
You can always just call MP and they will give you the number for your appropriate elite level.
thor17 is offline   Reply With Quote
Old Mar 17, 07, 11:48 am   #7
 
Join Date: Mar 2007
Posts: 4
Actually, I have been calling Mileage Plus, not the normal rreservation system, and I have been experiencing huge hold times all week, even before the weather system hit the Northeast. I am suprised to here that the agents at Mileage Plus would be used to deal with noraml rreservation issues
giantbbfan is offline   Reply With Quote
Old Mar 17, 07, 1:39 pm   #8
I Voted
 
Join Date: Mar 2000
Location: Seattle WA
Programs: 1K UAL, *wood Plat, PC Plat
Posts: 7,152
Quote:
Originally Posted by giantbbfan View Post
Actually, I have been calling Mileage Plus, not the normal rreservation system, and I have been experiencing huge hold times all week, even before the weather system hit the Northeast. I am suprised to here that the agents at Mileage Plus would be used to deal with noraml rreservation issues
Welcome to FT! Mileage Plus has nothing to do with normal reservations; only award ticketing and issues with your Mileage Plus account. As others have said - this week with the weather problems have been issues with res agents. If you're not travelling today or tomorrow perhaps you should use ual.com or just wait to call? I've also found good luck in calling late at night PST (after midnight).
ldsant is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 4:27 am.




SEO by vBSEO 3.2.0