Also the guy in 6A asked about channel 9 and she said she would check that it was on, but I couldn't tell if she actually asked.
That is what is about between a good and bad FA. Good FA: would actually call the flight deck to see if ch.9 turn on or not, even if the answer is no, then at least you know the answer. Bad FA: would say it is all up to the pilot, they have no control of it, no action taken.
I'm a producer with Good Morning America. We're doing a story on Capt. Flanagan and wanted to share some experiences of passengers who've flown with him. Please give me a call today if you have a good story to tell 212-456-6632.
thanks,
Josh Gaynor
I have not flown with Denny but went to school with a Molly Flanagan that went on to become a Captain for a major airline. She would make a wonderful story. Grew up in rural CA on a farm with a runway. Many of the kids grew up learning to fly. Fun, kind, honest, Irish redheaded and always looking for adventure. From the threads I read about the wonderful kind and pleasant pilot, it has to be her. After the recent plance crash with a female co-pilot I was thinking about Molly and went online searching to find out if she was still flying. I hope you visit this site and do a follow up on Molly.
Programs: UA 1K, HA Pualani Gold, AA Miles Hoarder
Posts: 2,371
Quote:
Originally Posted by MCates
I have not flown with Denny but went to school with a Molly Flanagan that went on to become a Captain for a major airline. She would make a wonderful story. Grew up in rural CA on a farm with a runway. Many of the kids grew up learning to fly. Fun, kind, honest, Irish redheaded and always looking for adventure. From the threads I read about the wonderful kind and pleasant pilot, it has to be her. After the recent plance crash with a female co-pilot I was thinking about Molly and went online searching to find out if she was still flying. I hope you visit this site and do a follow up on Molly.
Welcome to Flyertalk, MCates!
The post you are replying to is from Aug 30, 2007.
Capt. Molly Flanagan and Capt. Denny Flanagan(the subject of this thread) are not related. People have commented on her in other threads though.
I just did the same thing and found Capt. McFadden's card (at the bottom of the pile on my desk). I think I'll e-mail him. He's probably a little disappointed that Capt. Flanagan gets the recognition while there are a number of pilots who make the same gesture.
I just received a business card from Capt McFadden last week! My very first one...
Currently waiting to board and no activity... Capt come out of the jetway and gets to the podium and grabs the microphone: "good evening folks, I'm Capt. Denny Flanagan and wanted to let you know how this evening's flight to Boston is going to be....."
What a great way to wrap a weekend MR to Moscow! My last leg piloted by Capt. Flanagan!.
So, we arrive in BOS at close to 12:45am. About 30 min prior to landing the f/a covering first hands out Denny's business cards with personal messages. What a thrill and had 1 pax behind me very vocally proclaim her excitement of receiving a biz card w/ msg from the Captain. As I understood it she flies frequently and was very much impressed by Capt. Flanagan's approach to customer service.
She also noticed when the f/a came by and handed me the book, The Age of Flight! She asked if she could look at it and I obliged. I went on to tell her how fantastic Capt. Flanagan was and how many of us here feel that Denny sets the example that all UA employees (especially management ) should follow.
I wrote a msg on the back of my biz card to have the f/a give to Capt. Flanagan and the woman behind me did the same. I tried to wait a bit but the cockpit door remianed closed .. the guys up front deserved some quiet time after dealing with some moderate chop across the midwest
Anyway, as mentioned in my previous post it was a great end to my Moscow MR and just another reason why I continue to be a loyal customer of UA.
Couldn't find the denny flanagan thread on my bb, so it goes here. I'm on a flanagan flight! In F UA836 ORD-LGA right now. Haven't taken off yet, but did get the 757 collector card and introduced myself to the good captain. Given that I recognizes him, the first words out of his mouth were, "are you a flyertalker?" Lol. First time I've met him. Definitely doing ch9 this flight (I've been doing ch4 lately).
Couldn't find the denny flanagan thread on my bb, so it goes here. I'm on a flanagan flight! In F UA836 ORD-LGA right now. Haven't taken off yet, but did get the 757 collector card and introduced myself to the good captain. Given that I recognizes him, the first words out of his mouth were, "are you a flyertalker?" Lol. First time I've met him. Definitely doing ch9 this flight (I've been doing ch4 lately).
And he just handed me a copy of the age of flight. Woo! So psyched...
If you saw a guy talking to Capt Denny who just got off the SEA-ORD 757 at your gate - that was me. Saw him standing at the Red Carpet and chatted with him for about 5 minutes.
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Work, work, work, work, work, work, hello boys! Have a nice rest? I missed you!
First, thanks for merging my posts. I didn't realize until later that I could edit posts on my bb.
Second, sorry to say that I missed you. I'm not one of those who like to stand by the gate 15 min prior to boarding, so I had a seat pretty far from the gate (by the CS counter past gate B9) and only went up when F boarding was called.
Btw, I also got the personally handwritten biz card. Quite a haul for one flight!
I just received a business card from Capt McFadden last week! My very first one...
Just had Capt McFadden ORD-TPA (UA#632) this morning. Nice personal touch with the business card and thanking 1K's for their business. Amazing how the little things really go a long way.
I have nothing against an interest story and I commend Capt Fannagan for his extraordinary efforts. Ultimately however, his efforts amount to zero because the goodwill generated by his effots are swamped my the mediocrity of the service experience provided by the majority of United employees.
Could not disagree with you more. Efforts at excellence never amount to zero and attitudes are contageous. Capt. Fannagan has high standards and a unique desire to be his best at everything. If his efforts were zero there would not be a discussion here. I am also sure others that work with him strive to be better just by his example. Kind for like playing tennis with a better player, the experience improves your game. A smile, consideration, and kindness can change a persons day and it costs zero. IMO the effort is more than worth it.
) should follow.
