GRU RCC has the worst club facilities on the planet
#106
Join Date: Aug 2004
Location: San Juan Capistrano, CA
Programs: UA Premier Gold (1MM), AS MVP
Posts: 989
Since there is a lot of talk about showers in the last few months in this thread, just a reminder that access to the showers (if functioning) follows the Arrivals by United rules. I have however gone to the new TAM lounge in Terminal 2 and used the shower there -- it was well-appointed. Wifi is free in that lounge but requires registration.
#107
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,514
Since there is a lot of talk about showers in the last few months in this thread, just a reminder that access to the showers (if functioning) follows the Arrivals by United rules. I have however gone to the new TAM lounge in Terminal 2 and used the shower there -- it was well-appointed. Wifi is free in that lounge but requires registration.
So if you can get in, this is the place to be.
Edit: On my way to the gate, I stopped at the UA RCC. It was HEAVING with people at 8:30pm. I found one table. Staff were doing OK, but several food trays and drinks bottles were empty and waiting to be replaced. Also, when I checked in, the agent recommended I go next door to the TAM First lounge. What in the world is UA going to do with F pax after TAM leaves for OneWorld later this year? That RCC is a complete zoo.
Last edited by kyushuman; Apr 1, 2013 at 6:02 am
#108
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
At GRU now. Hadn't read much though did see some negative threads re the RCC, so I headed straight for the TAM First Class Lounge. Lovely little place, nice shower facility, good-quality wines and hard liquor, small selection but good quality hors d'ouvres and fruit and cheeses. It's very calm and classy, I'd say.
So if you can get in, this is the place to be.
Edit: On my way to the gate, I stopped at the UA RCC. It was HEAVING with people at 8:30pm. I found one table. Staff were doing OK, but several food trays and drinks bottles were empty and waiting to be replaced. Also, when I checked in, the agent recommended I go next door to the TAM First lounge. What in the world is UA going to do with F pax after TAM leaves for OneWorld later this year? That RCC is a complete zoo.
So if you can get in, this is the place to be.
Edit: On my way to the gate, I stopped at the UA RCC. It was HEAVING with people at 8:30pm. I found one table. Staff were doing OK, but several food trays and drinks bottles were empty and waiting to be replaced. Also, when I checked in, the agent recommended I go next door to the TAM First lounge. What in the world is UA going to do with F pax after TAM leaves for OneWorld later this year? That RCC is a complete zoo.
I was in GRU last week, and visited the regular TAM lounge at terminal 2. Not bad. Clean, efficient, plenty of seating.
#109
Original Poster
Join Date: May 2005
Location: Dulles, VA
Programs: UA Life Gold, Marriott Life Titanium
Posts: 2,757
Strangely enough, on my last trip through, even though I was in E+ coming down from IAD, they let me use the showers. I was still a paid RCC member then (November 2012), but I thought it was strange. The showers were working.
This club is ok in the mornings. Lots of food, few people. With the Conited integration, however, evenings are horrible. The food is still ok, but it is a madhouse. You'll be lucky to find a piece of wall to lean up against at peak times, much less a seat.
This club is ok in the mornings. Lots of food, few people. With the Conited integration, however, evenings are horrible. The food is still ok, but it is a madhouse. You'll be lucky to find a piece of wall to lean up against at peak times, much less a seat.
#110
Suspended
Join Date: Nov 2003
Location: Tucson, AZ, USA. UA 1K, reluctant but * best in class * DL FO/MM. Former BA jumpseat rider and scourge of Dilbertian management and apologists. As LX might - and do - say: "....an experienced frequent flyer of international airlines"
Posts: 3,386
At GRU now. Hadn't read much though did see some negative threads re the RCC, so I headed straight for the TAM First Class Lounge. Lovely little place, nice shower facility, good-quality wines and hard liquor, small selection but good quality hors d'ouvres and fruit and cheeses. It's very calm and classy, I'd say.
So if you can get in, this is the place to be.
Edit: On my way to the gate, I stopped at the UA RCC. It was HEAVING with people at 8:30pm. I found one table. Staff were doing OK, but several food trays and drinks bottles were empty and waiting to be replaced. Also, when I checked in, the agent recommended I go next door to the TAM First lounge. What in the world is UA going to do with F pax after TAM leaves for OneWorld later this year? That RCC is a complete zoo.
So if you can get in, this is the place to be.
Edit: On my way to the gate, I stopped at the UA RCC. It was HEAVING with people at 8:30pm. I found one table. Staff were doing OK, but several food trays and drinks bottles were empty and waiting to be replaced. Also, when I checked in, the agent recommended I go next door to the TAM First lounge. What in the world is UA going to do with F pax after TAM leaves for OneWorld later this year? That RCC is a complete zoo.
It won't be good when JJ leaves Star.
#111
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
There's a separate TAM F lounge by terminal 1.
#112
Original Poster
Join Date: May 2005
Location: Dulles, VA
Programs: UA Life Gold, Marriott Life Titanium
Posts: 2,757
TAM lounges are ok, but they are tiny. I've used the ones at GIG, SDU, GRU and POA. They're artful, they're clean, the desk girls are nice. Food is iffy, and again, they're small.
On a related note, and it's soon to be a moot point, can anyone explain why the busiest airport in the country - CGH - does not have a TAM lounge? Other than the fact that it is the most disorganized, clueless airline operations in the hemisphere?
Guys who don't do domestic flying in Brasil will never understand that while they are a bit nicer than the international operations, the level of confusion and insanity is an order of magnitude higher.
On a related note, and it's soon to be a moot point, can anyone explain why the busiest airport in the country - CGH - does not have a TAM lounge? Other than the fact that it is the most disorganized, clueless airline operations in the hemisphere?
Guys who don't do domestic flying in Brasil will never understand that while they are a bit nicer than the international operations, the level of confusion and insanity is an order of magnitude higher.
#113
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
I've been in CGH some 10 years ago, and again last year. While it's true that it was a mess before, this last time I've found it to be clean and efficient, with plenty of seating (granted, I was flying Gol, but they all leave from the same place).
But you're right, no lounge. But since there's no (or very little) connections going on at CGH nowadays, it's not that big of a deal. Or maybe I'm too used to the small Romanian airports I've been frequently flying to/from lately!
#114
Original Poster
Join Date: May 2005
Location: Dulles, VA
Programs: UA Life Gold, Marriott Life Titanium
Posts: 2,757
Let me know what you're smoking, I need to pick some up the next time I'm in Sampa. If you're flying domestically in Brasil, there's a good chance that you'll be at CGH sooner than later. Almost everything still connects there. And, as long as it's a 2-hour drive from centro to GRU, CGH will still be the main airport for Sampa.
#115
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
Let me know what you're smoking, I need to pick some up the next time I'm in Sampa. If you're flying domestically in Brasil, there's a good chance that you'll be at CGH sooner than later. Almost everything still connects there. And, as long as it's a 2-hour drive from centro to GRU, CGH will still be the main airport for Sampa.
You're right, CGH handles a lot of domestic traffic, but little connections.
http://en.wikipedia.org/wiki/List_of...orts_in_Brazil
Different people have different opinions though, and we can agree to disagree!
#116
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,167
TAM T2 lounge seems to be the way to go.
#117
Suspended
Join Date: Nov 2003
Location: Tucson, AZ, USA. UA 1K, reluctant but * best in class * DL FO/MM. Former BA jumpseat rider and scourge of Dilbertian management and apologists. As LX might - and do - say: "....an experienced frequent flyer of international airlines"
Posts: 3,386
I cannot see why the OP calls this place (UC) the worst on the planet.
The airless boxes at FLL, SkyClub, or CO PC, or the tiny and cramped lounges at SGN or former WC @ MNL for example strike me as worse in many ways. I cant even remember where but several of the others I visited recently are worse.
UC has cognac but JJ has capirinha...
Both have some sorts of food, actually UA has a larger selection but the JJ snacks are tasty.
UA wifi is not rationed.... this is important when its time to read about the :-: best in class :-: airline with its many enraged customers attempting and failing award bookings