Questions Regarding UA's Type B DBCFREE Voucher [Merged]
Jan 19, 2011, 9:01 am
#181
Join Date: Oct 2008
Location: Indianapolis
Programs: HHonors Diamond, UA Platinum, Hertz President's Circle
Posts: 117
Here's an similar thread:
http://www.flyertalk.com/forum/unite...-dbc-free.html
I believe Ticket-by-Mail can be done.
http://www.flyertalk.com/forum/unite...-dbc-free.html
I believe Ticket-by-Mail can be done.
Jan 19, 2011, 9:07 am
#182
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,392
This is a big YMMV. Some stations will ticket vouchers issued to someone else, some don't. Until you ask, there's not much way to tell.
If you mail them to Dearborn, yes it works. Officially, I've been told by the 1K line that you need to send a copy of your ID and a copy of the traveler's ID, along with the voucher. I did that, and it worked.
If you mail them to Dearborn, yes it works. Officially, I've been told by the 1K line that you need to send a copy of your ID and a copy of the traveler's ID, along with the voucher. I did that, and it worked.
Hello,
I have a voucher that was given to me by a colleague for a free ticket with listed fares on it. It will expire soon, and since he cannot use it, i asked ehim if i could have it. His name is on the voucher. He mailed me the voucher.
Now for my question. Does the person whose name appears on the voucher have to be present to apply it to a ticket or can having the voucher in hand be sufficient?
I ask only because i had a fare adjusted on a ticket during travel waiver time, and was sent a voucher through the mail for a dollar amount and on it's terms and conditions states the person whose name is on the voucher must be present when using, however i did not see this on the ticket vouchers i have.
Thanks,
Kevin
I have a voucher that was given to me by a colleague for a free ticket with listed fares on it. It will expire soon, and since he cannot use it, i asked ehim if i could have it. His name is on the voucher. He mailed me the voucher.
Now for my question. Does the person whose name appears on the voucher have to be present to apply it to a ticket or can having the voucher in hand be sufficient?
I ask only because i had a fare adjusted on a ticket during travel waiver time, and was sent a voucher through the mail for a dollar amount and on it's terms and conditions states the person whose name is on the voucher must be present when using, however i did not see this on the ticket vouchers i have.
Thanks,
Kevin
May 19, 2011, 1:05 pm
#183
Join Date: Feb 2007
Programs: UA Premier Platinum, Skyteam Elite Plus (KE Morning Calm Premium)
Posts: 819
I used one $100 type B voucher to issue $99.70 ticket (including tax)
TA gave me $.30 refund acknowledgment customer copy.
I did not expect that since "no residual value balance on partially used coupons" is stated on the voucher.
Can I use $0.30 for next purchase?
I also called UA and asked "if I use two $100 type B vouchers for my $150 ticket, can I get $50 back?"
I was told YES... Is this true?
TA gave me $.30 refund acknowledgment customer copy.
I did not expect that since "no residual value balance on partially used coupons" is stated on the voucher.
Can I use $0.30 for next purchase?
I also called UA and asked "if I use two $100 type B vouchers for my $150 ticket, can I get $50 back?"
I was told YES... Is this true?
May 19, 2011, 1:11 pm
#184
Join Date: Oct 1999
Location: BOS
Programs: JetBlue Mosaic, WN A List Preferred, Hyatt Globalest, Hilton Diamond, Marriott Platinum, IHG Spire
Posts: 3,966
Hi,
The agents can do whatever they want in the system, they have the "power." One agent might tell you no residual value, the agent next to them might give you a UA voucher for the residual value, and the agent next to them might refund the value to your credit card.
Your paperwork sounds like you got a refund but I'm not sure how they would have refunded it if there was no form of payment on the record besides the voucher.
Typically in these scenarios I've either been told no residual value or been given a UA voucher for the residual value.
If they gave you a $.30 voucher you would be able to use that as a form of payment for your next ticket <grin>
But just realize that each agent they might do it differently, and don't let that surprise you.
The agents can do whatever they want in the system, they have the "power." One agent might tell you no residual value, the agent next to them might give you a UA voucher for the residual value, and the agent next to them might refund the value to your credit card.
Your paperwork sounds like you got a refund but I'm not sure how they would have refunded it if there was no form of payment on the record besides the voucher.
Typically in these scenarios I've either been told no residual value or been given a UA voucher for the residual value.
If they gave you a $.30 voucher you would be able to use that as a form of payment for your next ticket <grin>
But just realize that each agent they might do it differently, and don't let that surprise you.
May 24, 2011, 2:51 pm
#185
Join Date: Dec 2009
Location: USA
Programs: UA 1K, A3 GLD, AC ELT; AA EXP | SPG PLT, PC PLT, Hilton GLD, Hyatt PLT | National EXEC, Hertz 5*
Posts: 414
ECert and Travel Credit
In the old days, there were Type A vouchers, which were combinable with Type B vouchers. Practically, Type A voucher deducts the base fare which would be reflected in the total amount on the receipt while Type B voucher is just a payment method like cash/credit card which will not affect the total amount on the receipt.
However, recently I hold a ticket applied with ecert. When I tried to apply Travel Credit from VDB on top of that, I was declined by UA 1K rep/supervisor and websupport. I was told neither ticketing department nor web support could handle this scenario. The web support mentioned to suggest such function at the end though.
Any one had similar experiences to combine ecert and travel credit, especially successful stories?
Thanks,
Teddy
However, recently I hold a ticket applied with ecert. When I tried to apply Travel Credit from VDB on top of that, I was declined by UA 1K rep/supervisor and websupport. I was told neither ticketing department nor web support could handle this scenario. The web support mentioned to suggest such function at the end though.
Any one had similar experiences to combine ecert and travel credit, especially successful stories?
Thanks,
Teddy
May 24, 2011, 2:59 pm
#186
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,116
Since VDB vouchers are paper, and e-certs are electronic, I've never heard of anyone being able to combine the two. In general, e-certs can only be used online (or via web support) and physical vouchers can only be used in person or via ticket-by-mail. And never the twain shall meet.
Aug 25, 2011, 2:04 pm
#187
Join Date: Aug 2010
Location: ROC
Programs: UA GS, Library Card holder
Posts: 61
Question about Tye B voucher refund
Hello, I had some expiring Type B Vouchers that I used to book a MR this weekend, along with a very small amount of money on my credit card. ROC-IAD-ORD-SAN-IAD-ROC. Fare basis TA0MN
Now that IAD is under a travel waiver, I want to investigate the possibility of getting new vouchers issued so I can use them at a later date. I can't specify the date now so I don't just want to use my one-time date change.
I just talked to the 1K desk and the nice lady informed me that my "best option" at this point is just to take a refund for the small cash value and write the vouchers off as gone. I said no thanks, and that I'd take my chances flying the itinerary and that hopefully United won't have to pay for a hotel for me.
Has anyone ever had success getting a cash refund or new vouchers issued for a travel waiver situation?
Now that IAD is under a travel waiver, I want to investigate the possibility of getting new vouchers issued so I can use them at a later date. I can't specify the date now so I don't just want to use my one-time date change.
I just talked to the 1K desk and the nice lady informed me that my "best option" at this point is just to take a refund for the small cash value and write the vouchers off as gone. I said no thanks, and that I'd take my chances flying the itinerary and that hopefully United won't have to pay for a hotel for me.
Has anyone ever had success getting a cash refund or new vouchers issued for a travel waiver situation?
Aug 25, 2011, 11:18 pm
#188
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,335
Hello, I had some expiring Type B Vouchers that I used to book a MR this weekend, along with a very small amount of money on my credit card. ROC-IAD-ORD-SAN-IAD-ROC. Fare basis TA0MN
Now that IAD is under a travel waiver, I want to investigate the possibility of getting new vouchers issued so I can use them at a later date. I can't specify the date now so I don't just want to use my one-time date change.
I just talked to the 1K desk and the nice lady informed me that my "best option" at this point is just to take a refund for the small cash value and write the vouchers off as gone. I said no thanks, and that I'd take my chances flying the itinerary and that hopefully United won't have to pay for a hotel for me.
Has anyone ever had success getting a cash refund or new vouchers issued for a travel waiver situation?
Now that IAD is under a travel waiver, I want to investigate the possibility of getting new vouchers issued so I can use them at a later date. I can't specify the date now so I don't just want to use my one-time date change.
I just talked to the 1K desk and the nice lady informed me that my "best option" at this point is just to take a refund for the small cash value and write the vouchers off as gone. I said no thanks, and that I'd take my chances flying the itinerary and that hopefully United won't have to pay for a hotel for me.
Has anyone ever had success getting a cash refund or new vouchers issued for a travel waiver situation?
You may get an agent who is willing to bend the rules and help you out but I suspect 99.999% of them will tell you no.
Edit: what you can do is call up and take out the IAD stop altogether and just go via ORD (I haven't looked up if UA serves ROC-ORD but I'm assuming they do). Or you could do ROC-CLE.
-RM
