EasyCheck-in: Unavailable??? [Consolidated] (Merged)
Nov 20, 2008, 11:29 am
#16
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,900
Nov 20, 2008, 12:38 pm
#17
Join Date: Jun 2006
Location: SF BayArea
Programs: Nothing worth mentioning
Posts: 2,223
Ssss-ed is right! Still not checked in. Tried calling: on first call was told that I had to check in at airport & present my credit card. My response was, "you made that up and don't actually know what the problem is, do you? She went to consult with supervisor & I hung up. Next call was told it looked like they were trying to make equipment change & to try to check in later.
I'm on Flt 6, SFO-JFK 7:27 am Fri 11/21; looks like flight is over-booked.
I'm on Flt 6, SFO-JFK 7:27 am Fri 11/21; looks like flight is over-booked.
Nov 20, 2008, 12:57 pm
#18
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,900
Odd - I just did a dummy booking and while all the Y buckets are zeroed out there are only 6 seats filled in E+. I know you can't go by the seat map, but there must be some reason that they're leaving so many seats unassigned while zeroing out all the buckets.
Nov 20, 2008, 3:37 pm
#19
Join Date: Jun 2006
Location: SF BayArea
Programs: Nothing worth mentioning
Posts: 2,223
Milepig, correct I tried that too but I don't believe there can be that many upgradeable seats open - not with full E+ flight & certainly not with all the heavy Elites flying out of SFO.
It gets stranger still as I just logged back on and "Easy Check-In" isn't even an option in UA menu....I think FlyinHawaiian had it right & it's just random UAL.com funkiness.
It gets stranger still as I just logged back on and "Easy Check-In" isn't even an option in UA menu....I think FlyinHawaiian had it right & it's just random UAL.com funkiness.
Nov 20, 2008, 3:50 pm
#20
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
I would recommend everyone to call if you cannot check-in online. There can be some very crucial reasons.
I could not check-in my roommate on Monday after going through the procedure. An error message generated for validity date of my roommate’s U.S. passport. After calling 1K reservation line, I was told his passport had to be valid for six months when arriving Thailand. His passport was valid for five and half months. Luckily there is a U.S. passport agency in San Francisco. We raced to SF and got him a brand new U.S. passport on Monday. Otherwise, he would have a very unpleasant surprise at check-in on Tuesday morning.
I had problem check-in online as well. A call to web support solved the problem immediately.
I could not check-in my roommate on Monday after going through the procedure. An error message generated for validity date of my roommate’s U.S. passport. After calling 1K reservation line, I was told his passport had to be valid for six months when arriving Thailand. His passport was valid for five and half months. Luckily there is a U.S. passport agency in San Francisco. We raced to SF and got him a brand new U.S. passport on Monday. Otherwise, he would have a very unpleasant surprise at check-in on Tuesday morning.
I had problem check-in online as well. A call to web support solved the problem immediately.
Nov 27, 2008, 10:04 am
#21
Join Date: Jun 2006
Location: SF BayArea
Programs: Nothing worth mentioning
Posts: 2,223
Update: was able to finally do online check in at 1 am, 11/21.
Flight 6 was full, & after everyone was on board, we sat for 20 mins, it was announced that plane had a problem & that all pax were off loaded. In boarding area it was announced that a new plane was being prepared for us, departure was moved to another gate & new departure time, 9 am. At same time it was announced that Flt 8, SFO-JFK had been canceled. Could it be we were given their plane? Anyway, Flt 6 finally did take off a little after 9 am.
Flight 6 was full, & after everyone was on board, we sat for 20 mins, it was announced that plane had a problem & that all pax were off loaded. In boarding area it was announced that a new plane was being prepared for us, departure was moved to another gate & new departure time, 9 am. At same time it was announced that Flt 8, SFO-JFK had been canceled. Could it be we were given their plane? Anyway, Flt 6 finally did take off a little after 9 am.
Nov 27, 2008, 10:22 am
#22
Original Member, Moderator: Hotel Deals and MilesBuzz
Join Date: May 1998
Location: Washington, DC
Posts: 14,257
Not being able to check in online often means you should expect some TSA haraSSSSment.
Nov 30, 2008, 5:55 pm
#23
Join Date: Nov 2004
Location: Bay Area
Programs: United Mileage Plus, MM, McDonalds Million Burgers
Posts: 178
for my flight UA6 SFO/JFK (7:30am departure) I could not checkin until
11am of the night before.
It turns out there was an equipment swap 767 for the 757. We kept our
seats but due to the larger number of seats, the new plane was not full
in B and 2/3 empty in E+.
11am of the night before.
It turns out there was an equipment swap 767 for the 757. We kept our
seats but due to the larger number of seats, the new plane was not full
in B and 2/3 empty in E+.
Apr 5, 2009, 12:04 pm
#24
Join Date: Oct 2004
Location: NYC
Programs: No longer loyal "over-entitled" 1K
Posts: 3,822
EasyCheck-in: Unavailable?
When I try to check-in for flight, I get an error message saying "EasyCheck-in: Unavailable
Check-in is experiencing problems at this time which are preventing you from using the system. Please try again later."
Is online check-in working for everybody?
Check-in is experiencing problems at this time which are preventing you from using the system. Please try again later."
Is online check-in working for everybody?
Apr 5, 2009, 3:12 pm
#25
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,122
This can happen for any of a dozen or more reasons. Change of aircraft is one of the more frequent ones, but SSSSS, some schedule changes, or irregularities in your e-ticket are also common.
Apr 5, 2009, 5:26 pm
#26
Join Date: Apr 2008
Location: San Francisco
Programs: UA 1MM Lifetime Gold, starting AK, Marriott Bonvoy
Posts: 347
That sounds less flight- or flyer-specific than the usual messages; they generally say that the particular flight is unavailable for checkin, not that the sytem isn't working. Maybe there was a wider problem?
Apr 5, 2009, 6:41 pm
#27
Join Date: Oct 2004
Location: NYC
Programs: No longer loyal "over-entitled" 1K
Posts: 3,822
It doesn't sound like normal "can't check-in online" message to me.
Apr 5, 2009, 9:15 pm
#28
Join Date: Oct 2004
Location: NYC
Programs: No longer loyal "over-entitled" 1K
Posts: 3,822
Looks like it is a equipment change issue.
My ORD-HKG flight seat map has changed from 47C to 744.
ualcargo still says its 47C though.
Edited to add:
Turns out that I could check-in online this morning.
Must have been .bomb acting up again.
My ORD-HKG flight seat map has changed from 47C to 744.
ualcargo still says its 47C though.
Edited to add:
Turns out that I could check-in online this morning.
Must have been .bomb acting up again.
Last edited by kkjay77; Apr 6, 2009 at 6:16 am
Sep 12, 2009, 11:17 am
#29
Join Date: Jan 2007
Location: San Diego
Programs: UA Gold MM, Marriott Bonvoy Gold Elite
Posts: 179
OLCI Unavailable
For the past 1 hour I've been receiving this message when attempting OLCI for UA73 SFO-HNL tomorrow, 9/13. Is anyone else having this problem? I'm wondering if this is a systemwide issue or something to do with this particular flight, or something to do with my particular itinerary.
EasyCheck-in: Unavailable
Check-in is experiencing problems at this time which are preventing you from using the system. Please try again later.
EasyCheck-in: Unavailable
Check-in is experiencing problems at this time which are preventing you from using the system. Please try again later.
Sep 12, 2009, 11:57 am
#30
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,403
Same Problem
Just 1 minute ago, I was able to check in myself but not Mrs. LAXOGG. We're on same PRN but check-in required individually because of E-500 upgrade certs.