Drink Chit Use in Flight
Feb 22, 2008, 9:25 pm
#46
FlyerTalk Evangelist
Join Date: Sep 2003
Location: MileagePlus Premier Gold
Posts: 11,522
I agree with you that it creates confusion and sets another crew up for failure. In no way do I engage in wholesale disregard for rules, nor would I advocate it ... I almost always follow them. But if I took a chit by mistake, would I go back and ask for money ... no. If I know someone is a 1K in Y class would I take it ... yes, but with a disclaimer of it not being routine. I fail to see how good intentions benefit me, and that is not my motivation. The intention is not to avoid conflict but to face it and resolve it, should it exist. To do otherwise IS the ultimate failure in customer service.
Feb 22, 2008, 9:57 pm
#47
Join Date: Mar 2003
Location: Washington, D.C. Metro
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Posts: 822
Feb 23, 2008, 1:10 am
#48
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
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Feb 23, 2008, 1:55 am
#49
Join Date: May 2005
Posts: 68
Just a quick question for clarification. I've never had an "in flight" chit, but have several RCC chits. These are small paper coupons that are mostly blue on the front but have a grey edge stripe. They say "Good for one alcoholic beverage" on the blue part and "United, Red Carpet Club" on the grey. The back is white with a bar code.
Are these the same type that some of you have successfully used for drinks inflight?
I only use the RCC when taking an international flight. I get these when in the RCC prior to these flights, but rarely use them. It would be nice to be able to use them when flying domestic (always in coach on these flights).
Are these the same type that some of you have successfully used for drinks inflight?
I only use the RCC when taking an international flight. I get these when in the RCC prior to these flights, but rarely use them. It would be nice to be able to use them when flying domestic (always in coach on these flights).
Feb 23, 2008, 3:15 am
#50
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Join Date: Dec 2004
Posts: 23,999
Yep, that's what we're talking about.
Feb 23, 2008, 4:00 am
#51
Join Date: Sep 2005
Posts: 6
Let me start by saying I do not have elite status on any major airline (im in college) however I have studied the airline business from the top to bottom. If traveler can do a CAT III B autoland while on the phone to UGS and be .....ing about catering at the same time im down for a challenge.
I want to applaud Goes2Oz. For every 20 zombie employees you have one Goes2Oz. I dont have any specific proof but I would imagine alcahol is heavily audited. What Goes2Oz is doing as I think she or somone else said is creating goodwill. If you think goodwill is fluff I would suggest you check a financial statement. Obviously someone high up in UAL understands this and is not raising hell about it. Who is going to wear it at the end of the day when UAL doesnt have enough valid drink chits to equal what was given out, obviously mgmt. If mgmt had a problem with this it would have been addressed earlier. What takes the edge off being away from family and loved ones on a biz trip better than a free drink.
I want to applaud Goes2Oz. For every 20 zombie employees you have one Goes2Oz. I dont have any specific proof but I would imagine alcahol is heavily audited. What Goes2Oz is doing as I think she or somone else said is creating goodwill. If you think goodwill is fluff I would suggest you check a financial statement. Obviously someone high up in UAL understands this and is not raising hell about it. Who is going to wear it at the end of the day when UAL doesnt have enough valid drink chits to equal what was given out, obviously mgmt. If mgmt had a problem with this it would have been addressed earlier. What takes the edge off being away from family and loved ones on a biz trip better than a free drink.
Feb 23, 2008, 4:07 am
#52
Join Date: Sep 2005
Posts: 6
Let me start by saying I do not have elite status on any major airline (im in college) however I have studied the airline business from the top to bottom. If traveler can do a CAT III B autoland while on the phone to UGS and be .....ing about catering at the same time im down for a challenge.
I want to applaud Goes2Oz. For every 20 zombie employees you have one Goes2Oz. I dont have any specific proof but I would imagine alcahol is heavily audited. What Goes2Oz is doing, as I think she or somone else said, is creating goodwill. If you think goodwill is fluff I would suggest you check a financial statement. Obviously someone high up in UAL understands this and is not raising hell about it. Who is going to wear it at the end of the day when UAL doesnt have enough valid drink chits to equal what was given out, obviously mgmt. If mgmt had a problem with this it would have been addressed earlier. What takes the edge off being away from family and loved ones on a biz trip better than a free drink.
I usually dont post and only read but what gets me heated is the people who are saying Let me start by saying that Goes2Oz's actions are creating inconsistency. If you believe this I have to say is you too are also a zombie. A drink costs what 5 bucks, jesus pay the 5 bucks. A lot of FA's might have a lot riding on the line if they mess up. Im all about gaming the system but also understand that its a crapshoot with the airlines. When have consistency and airlines ever gone together, if a certain FA doesnt accept the chit, such is life, now you need to wear it. A $100 change fee + $500 fare differnce sucks, but a $5 dollar drink, come on put it in perspective. You have three parties, the bean counting mgmt, the mediators (FA's) and you the customer. You need to look at it at all three sides. Also, realize right now every airline that is or is soon to be losing money is subsidizing your cheap travel.
I want to applaud Goes2Oz. For every 20 zombie employees you have one Goes2Oz. I dont have any specific proof but I would imagine alcahol is heavily audited. What Goes2Oz is doing, as I think she or somone else said, is creating goodwill. If you think goodwill is fluff I would suggest you check a financial statement. Obviously someone high up in UAL understands this and is not raising hell about it. Who is going to wear it at the end of the day when UAL doesnt have enough valid drink chits to equal what was given out, obviously mgmt. If mgmt had a problem with this it would have been addressed earlier. What takes the edge off being away from family and loved ones on a biz trip better than a free drink.
I usually dont post and only read but what gets me heated is the people who are saying Let me start by saying that Goes2Oz's actions are creating inconsistency. If you believe this I have to say is you too are also a zombie. A drink costs what 5 bucks, jesus pay the 5 bucks. A lot of FA's might have a lot riding on the line if they mess up. Im all about gaming the system but also understand that its a crapshoot with the airlines. When have consistency and airlines ever gone together, if a certain FA doesnt accept the chit, such is life, now you need to wear it. A $100 change fee + $500 fare differnce sucks, but a $5 dollar drink, come on put it in perspective. You have three parties, the bean counting mgmt, the mediators (FA's) and you the customer. You need to look at it at all three sides. Also, realize right now every airline that is or is soon to be losing money is subsidizing your cheap travel.
Feb 23, 2008, 4:27 am
#53
Join Date: Jan 2008
Posts: 1,835
lol, FAs try to do the common sense thing and help the customer but the customers still complain.
No win situation.
No win situation.
Feb 23, 2008, 6:43 am
#54
FlyerTalk Evangelist
Join Date: Sep 2000
Location: Chicago, IL
Posts: 20,404
I'm often successful in swapping an inflight drink cert for a snackbox. Some crews won't do that, and I understand they're just following the rules. It's mildly annoying, but then I quickly remind myself that the other crews were doing favors, so I can't fault the crews that follow the rules.
Feb 24, 2008, 10:28 pm
#55
Join Date: Dec 2003
Location: Auburn, GA
Programs: Bowling Team Capt.
Posts: 598
I had a relative who worked for UA years ago and she gave me and my friends literally hundreds of coupons over the years, I still have quite a few but these are old, "like good for a movie or a drink" old. I'm curious if they are still good.
Feb 24, 2008, 11:05 pm
#56
Join Date: May 2001
Location: Phoenix
Programs: UA1k;HH Gold;MR Gold
Posts: 6,112
Feb 25, 2008, 9:45 am
#57
In memoriam
Join Date: Mar 2000
Location: IAD, BOS, PVD
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Posts: 7,203
Originally Posted by Paolo01
A post on this thread earlier commented on my statement that chits were being readily handed out by not just the UA RCC greeter, but another UA employee who was walking through the lounge.
point out that I wasn't entitled to one, as I was connecting to domestic.
Feb 25, 2008, 9:51 am
#58
In memoriam
Join Date: Mar 2000
Location: IAD, BOS, PVD
Programs: UA, US, AS, Marriott, Radisson, Hilton
Posts: 7,203
Originally Posted by 1P
Not so. They've been on one large sheet with performations for years - at least since 2002 to my certain knowledge. They haven't always been blue, though. One year (2004?) they were a bronze-y color. The difference between the latest ones and pre-2007 chits is that they are dated 
like the currency they are. Perhaps at one time they had two separate
vendors? But then I've been 1K since the '90s, so my memories may be old.
Feb 25, 2008, 12:03 pm
#60
Join Date: Jun 2006
Location: SJC
Programs: UA MM
Posts: 1,195
My first set came that way -- all the way back in Jan/Feb 2006. I still have most of those, and will have them long after the 2007 and 2008 ones have expired most likely.