Consolidated "Lounge Access in SYD" Thread [Merged]
#31
Join Date: Jul 2003
Location: Los Angeles, CA USA
Programs: SPG PLT, AA EXP
Posts: 3,732
#32
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,419
Yes. RCC members can use lounges operated by the following *A airlines, when departing same day on *A flights.
AC,NZ,NH,OZ,OS,BD,LO,LH,SK,SQ (SATS lounge in SIN),SA,JK,LX,TP,TG and US (only when flying on US).
AC,NZ,NH,OZ,OS,BD,LO,LH,SK,SQ (SATS lounge in SIN),SA,JK,LX,TP,TG and US (only when flying on US).
#33
Join Date: Jan 2007
Location: All over the place
Programs: Oh, this site is for people who still fly commercial... Now I get it... LOL! You poor ....ers...
Posts: 76
The closure of the RCC @ SYD is not great loss to me. I'm not worried about UAL pulling out of SYD altogether - as another contributor on this board wrote (quite wittily, I thought), "United has a very lucrative trans-Pacific freight operation, which also carries passengers"!
#34
Join Date: Aug 2004
Location: Sydney & London
Programs: UA Lifetime Exec Plat (2MM)
Posts: 744
It's very disappointing that while UA is making huge profits (we must assume based on the fares charged) out of its duopoly on the Australia-USA direct route, it is also putting absolutely nothing back into Australia (with a vengeance).
All local staff have been fired, as many facilities as the bean counters could find have been closed/outsourced and service continues to be erratic at best.
Tell me again why anybody flies UA into / out of Australia
(but with a straight face).
All local staff have been fired, as many facilities as the bean counters could find have been closed/outsourced and service continues to be erratic at best.
Tell me again why anybody flies UA into / out of Australia
(but with a straight face).
#35
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,253
Maybe GRU, HKG, or NRT? Could not think of any other RCC in the system worth a tear.
#36
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
It's very disappointing that while UA is making huge profits (we must assume based on the fares charged) out of its duopoly on the Australia-USA direct route, it is also putting absolutely nothing back into Australia (with a vengeance).
All local staff have been fired, as many facilities as the bean counters could find have been closed/outsourced and service continues to be erratic at best.
Tell me again why anybody flies UA into / out of Australia
(but with a straight face).
All local staff have been fired, as many facilities as the bean counters could find have been closed/outsourced and service continues to be erratic at best.
Tell me again why anybody flies UA into / out of Australia
(but with a straight face).
I have not been in that RCC for my last 20 x UA flights.
UA have sacked anyone with a pulse down here, and this is the final straw.
Talking to someone in Manila with Pidgin English I can almost never understand is not my idea of how 1Ks should be treated. Every simple call now takes me 10 mins, and gets messed up most times, wrong info, promises not kept, and much frustration.
The moment NW start down here again they are in BIG trouble that much is for sure. That's if SQ doesn't get approval first under new Gov't. @:-)
#37
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,253
Mine shall be mid-month. Yes, we will all spend more times at the gate as it seems .
#39
Join Date: Nov 2002
Location: Sydney, Australia
Programs: Virgin Aus Platinum; UA 1K; Sofitel Platinum (A-Club); Marriott Platinum; Hilton Gold / Premium Club
Posts: 490
I love the NZ club and always use it before my UA Flights. The best in on Friday night NZ departures when they have live music in the club. In all of my travels this is the first club where I have ever seen a live performance. It is super relaxing and a great way to start the weekend.
#40
Join Date: May 2003
Location: SAN
Programs: UA GS/1K/MM, VA Gold, DL Gold
Posts: 5,581
I think we need a report from Annie as to whats going on (and whats happening to here). WHo's leaving SYD soon?
#41
Join Date: Jul 2007
Location: Sydney, Australia
Programs: VA Gold, UA, SPG Gold, HH Diamond, Marriott Gold, IHG Ambassador
Posts: 3,644
Agree.
I have not been in that RCC for my last 20 x UA flights.
UA have sacked anyone with a pulse down here, and this is the final straw.
Talking to someone in Manila with Pidgin English I can almost never understand is not my idea of how 1Ks should be treated. Every simple call now takes me 10 mins, and gets messed up most times, wrong info, promises not kept, and much frustration.
The moment NW start down here again they are in BIG trouble that much is for sure. That's if SQ doesn't get approval first under new Gov't. @:-)
I have not been in that RCC for my last 20 x UA flights.
UA have sacked anyone with a pulse down here, and this is the final straw.
Talking to someone in Manila with Pidgin English I can almost never understand is not my idea of how 1Ks should be treated. Every simple call now takes me 10 mins, and gets messed up most times, wrong info, promises not kept, and much frustration.
The moment NW start down here again they are in BIG trouble that much is for sure. That's if SQ doesn't get approval first under new Gov't. @:-)
It's very disappointing that while UA is making huge profits (we must assume based on the fares charged) out of its duopoly on the Australia-USA direct route, it is also putting absolutely nothing back into Australia (with a vengeance).
All local staff have been fired, as many facilities as the bean counters could find have been closed/outsourced and service continues to be erratic at best.
Tell me again why anybody flies UA into / out of Australia
(but with a straight face).
All local staff have been fired, as many facilities as the bean counters could find have been closed/outsourced and service continues to be erratic at best.
Tell me again why anybody flies UA into / out of Australia
(but with a straight face).
Agree with you both! Its no secret I totally loathe the call centres .
I have only been in the RCC SYD once but it was a memorable start to our trip. I didnt have high expectations so I thought it was really good - we were happy . Annie was amazing and I think its truly sad that UA are willing to let her go - she made the place :-:.
It is getting to the point of why bother with UA ex SYD . I cant wait to see more competition on this route - hopefully it will fix the ridiculous fare prices for a start!
#42
Join Date: Sep 2005
Location: Sydney,Australia
Programs: UA 1K, QF Gold
Posts: 1,141
I think VS also use the NZ lounge and I belive they have their own staffer in there at the relavent times, perhaps UA will do the same.
Its not a suprising decision really, personally I like using the NZ lounge when its nice and quiet but its got tons of spaces so it seems a logical thing to do when the RCC is such a hole.
I always thought maybe they might just create a *A Lounge in SYD anyway, by knocking through to the SQ Lounges.
Its not a suprising decision really, personally I like using the NZ lounge when its nice and quiet but its got tons of spaces so it seems a logical thing to do when the RCC is such a hole.
I always thought maybe they might just create a *A Lounge in SYD anyway, by knocking through to the SQ Lounges.
#43
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: UA Million Miler (lite). NY Metro area.
Posts: 15,053
The entire SQ club can fit into the RCC IFL.
#44
Join Date: Jul 2004
Location: London
Programs: UA 1 .6 MM,Ethiad Gold,Virgin Silver,Marriott Gold,HHonors Diamond,SPG Gold,BA Blue (ish)
Posts: 669
There goes my retreat at SYD then ! Though I've been in the lounge recently and noticed it a lot busier than in the past (the Virgin flight was due to leave on the last occasion whilst I waited for my SFO flight and forget no boarding calls and ran onto the plane..the shame ) It's going to get busy with the both the UA flights from now..damn..
#45
Join Date: Apr 2007
Location: Chicago
Programs: AA CK, BA Gold, SPG PLT, Hyatt Diamond, Avis First, Hertz 5*
Posts: 537
I haven't been to the SYD RCC since March of 2006 (my last SYD trip) but from what I had remembered it really wasn't that bad. They let me use the showers as well even though I was not on a full-fare C ticket, which from what I remember were rather nice. Everyone there seemed helpful too, but from what others have posted this was before they sacked all of the UA employees.
I think a more important concern here is the RCC system in general. If SYD is closing, what's next? At LHR for instance, with the move to T1, will there even be a LHR RCC? It's one thing to be able to choose to not go to the RCC, and entirely another when you're forced to use another airline's lounge. As nice as some of the *A lounges are, I think it's irresponsible for UA to shove all of their passengers to those lounges, and moreso, unfair to the *A partners that will now be forced to accomodate these people. If I was a full-fare SQ C passenger and now force to share with all the *G Y-pax from UA, I'd be rather upset.
I think a more important concern here is the RCC system in general. If SYD is closing, what's next? At LHR for instance, with the move to T1, will there even be a LHR RCC? It's one thing to be able to choose to not go to the RCC, and entirely another when you're forced to use another airline's lounge. As nice as some of the *A lounges are, I think it's irresponsible for UA to shove all of their passengers to those lounges, and moreso, unfair to the *A partners that will now be forced to accomodate these people. If I was a full-fare SQ C passenger and now force to share with all the *G Y-pax from UA, I'd be rather upset.