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Old Nov 1, 13, 1:04 pm   #1
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Buying Lufthansa tickets from United

Hi everyone!

I am currently staying in St.Petersburg, Russia and am going to leave soon to go back to London. I took a look at offers from different companies, and Lufthansa seems to be the best choice for me. I also looked at United's offers, which are the same Lufthansa flights, but at lower prices, so I decided to buy those. However, I am not sure if it is completely safe. The question is: If I buy the tickets on Lufthansa flights from United, will they be issued by Lufthansa or United? (Because if they are issued by United, I cannot do anything with their tickets in St. Petersburg if something goes wrong just before the flight - there are no United offices).

Thank you in advance.
ChilledMartian is offline  
Old Nov 1, 13, 1:06 pm   #2
  
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If you purchase from United, they will be issued by United.

You should still be able to contact them for assistance by telephone, if needed.
colmc is offline  
Old Nov 1, 13, 3:19 pm   #3
  
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Quote:
Originally Posted by colmc View Post
If you purchase from United, they will be issued by United.

You should still be able to contact them for assistance by telephone, if needed.
That is that the tickets will be 016 (ie UA) tickets.

After purchasing on UA, look at the reservation online at the UA website to extract the LH reservation numbers. Nobody besides you and UA cares about the UA confirmation numbers. You'll need the LH reservation numbers to check-in at the LH desk to get your LH boarding passes when flight time comes. It's going to be LH metal. If you want UA PQM, verify that you've purchased the appropriate fare class on LH.

I've done this a few times for LH flights like FRA-NUE. No big deal. Perfectly safe. I'd do it again.

Of course, I've never had anything serious happen to these flights besides the usual flight delays, if anything. If something simple happens, I might ask the LH people, using the LH reservation number. If something serious happens like the flight gets cancelled a few weeks in advance, and I get put on some weird alternate schedule that I can't deal with, I'd ask the UA people. I've purchased SQ flights through UA and then dealt with UA when SQ decided to cancel the flight.

I believe that your concerns are warranted still. I've purchased KL flights through CO, way back when they were partners. Somehow, KL had the wrong month of travel on my return ticket out of Africa and said that I had to talk to CO to get it resolved. I had to pick up the phone and speak to CO reps in New Jersey to get things cleared up so that I could get on the planned flight, and not be stuck in Africa for an additional month. You might want to have UA phone numbers handy just in case. Try to get a local office phone number, so that if you wind up phoning the USA from Russia, that you don't get stuck waiting forever on a telephone elevator music hold. With the local-USA-location-phone-numbers, you also want to keep track of the time zones to make sure that you're calling during normal business hours.

Last edited by Long Zhiren; Nov 1, 13 at 3:35 pm
Long Zhiren is offline  
Old Jul 21, 16, 2:47 pm   #4
  
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I sure there are other threads asking this but could find only this one.

Trying to buy LH flights on united webpage because here you can select the fare class you want. Would these tickets get in light or classic category with LH? Trying to understand the luggage allowance
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