Possible to cancel award tickets within 24 hours of ticketing without penalty?
Dec 29, 2008, 2:08 pm
#1
Original Poster
Join Date: Dec 2003
Programs: UA Silver
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Possible to cancel award tickets within 24 hours of ticketing without penalty?
Hi. As the title says, is it possible to cancel award tickets within 24 hours of initial ticketing without penalty? Thanks.
Dec 29, 2008, 2:13 pm
#2
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I believe the answer is yes from the same question being asked before.
Dec 29, 2008, 2:27 pm
#3
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Straight out of the United CoCs, Rule 135 Section F
F) PASSENGER'S RIGHT TO CANCEL RESERVATIONS.
NOTWITHSTANDING ANY OTHER PROVISIONS OF THE CONTRACT OF CARRIAGE, CUSTOMERS WHO PURCHASE A TICKET IN THE UNITED STATES, WHETHER THROUGH UNITED RESERVATIONS, UNITED'S CITY TICKET OFFICES, AIRPORT TICKET LOCATIONS OR UNITED.COM MAY CANCEL THAT RESERVATION AND RECEIVE A FULL REFUND FOR THE FARE PAID UP TO 24 HOURS FROM THE TIME THE TICKET WAS ISSUED.
Key item -- must have been purchased in the USA (not just united.com)
Note to others -- the CoC have been updated -- new date 11 Dec 2008
F) PASSENGER'S RIGHT TO CANCEL RESERVATIONS.
NOTWITHSTANDING ANY OTHER PROVISIONS OF THE CONTRACT OF CARRIAGE, CUSTOMERS WHO PURCHASE A TICKET IN THE UNITED STATES, WHETHER THROUGH UNITED RESERVATIONS, UNITED'S CITY TICKET OFFICES, AIRPORT TICKET LOCATIONS OR UNITED.COM MAY CANCEL THAT RESERVATION AND RECEIVE A FULL REFUND FOR THE FARE PAID UP TO 24 HOURS FROM THE TIME THE TICKET WAS ISSUED.
Key item -- must have been purchased in the USA (not just united.com)
Note to others -- the CoC have been updated -- new date 11 Dec 2008
Dec 29, 2008, 2:47 pm
#4
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Dec 29, 2008, 10:38 pm
#5
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Dec 29, 2008, 11:07 pm
#6
Join Date: Jan 2005
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Kind of a similar question I didn't want to start my own thread for...
Is it possible to modify a standard UA (metal) booking to a *A partner saver award if there's availability without having to pay 150$ redeposit fee? The miles I would save by doing so would be used to book another trip...
Is it possible to modify a standard UA (metal) booking to a *A partner saver award if there's availability without having to pay 150$ redeposit fee? The miles I would save by doing so would be used to book another trip...
Dec 29, 2008, 11:09 pm
#7
Join Date: Jun 2004
Programs: united airlines
Posts: 4,967
Straight out of the United CoCs, Rule 135 Section F
F) PASSENGER'S RIGHT TO CANCEL RESERVATIONS.
NOTWITHSTANDING ANY OTHER PROVISIONS OF THE CONTRACT OF CARRIAGE, CUSTOMERS WHO PURCHASE A TICKET IN THE UNITED STATES, WHETHER THROUGH UNITED RESERVATIONS, UNITED'S CITY TICKET OFFICES, AIRPORT TICKET LOCATIONS OR UNITED.COM MAY CANCEL THAT RESERVATION AND RECEIVE A FULL REFUND FOR THE FARE PAID UP TO 24 HOURS FROM THE TIME THE TICKET WAS ISSUED.
Key item -- must have been purchased in the USA (not just united.com)
Note to others -- the CoC have been updated -- new date 11 Dec 2008
F) PASSENGER'S RIGHT TO CANCEL RESERVATIONS.
NOTWITHSTANDING ANY OTHER PROVISIONS OF THE CONTRACT OF CARRIAGE, CUSTOMERS WHO PURCHASE A TICKET IN THE UNITED STATES, WHETHER THROUGH UNITED RESERVATIONS, UNITED'S CITY TICKET OFFICES, AIRPORT TICKET LOCATIONS OR UNITED.COM MAY CANCEL THAT RESERVATION AND RECEIVE A FULL REFUND FOR THE FARE PAID UP TO 24 HOURS FROM THE TIME THE TICKET WAS ISSUED.
Key item -- must have been purchased in the USA (not just united.com)
Note to others -- the CoC have been updated -- new date 11 Dec 2008
Dec 29, 2008, 11:14 pm
#8
Join Date: Jun 2004
Programs: united airlines
Posts: 4,967
Kind of a similar question I didn't want to start my own thread for...
Is it possible to modify a UA (metal) booking to a *A partner if there's availability without having to pay 150$ redeposit fee? The miles I would save by doing so would be used to book another trip...
Is it possible to modify a UA (metal) booking to a *A partner if there's availability without having to pay 150$ redeposit fee? The miles I would save by doing so would be used to book another trip...
Dec 29, 2008, 11:27 pm
#9
Join Date: Jan 2005
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I was looking at keeping the dates the same but changing from a UA booking to a partner airline in hopes of saving ~80k miles to book another Biz ticket to Europe or some other destination....I'm pretty sure I'd have to do the redeposit and re-book...The question is...Is it worth the hassle and cost?
Was wondering if playing dumb might be to my advantage "Oh I just found out I can use OTHER airlines for award travel!"
Was wondering if playing dumb might be to my advantage "Oh I just found out I can use OTHER airlines for award travel!"
Dec 29, 2008, 11:36 pm
#10
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I was looking at keeping the dates the same but changing from a UA booking to a partner airline in hopes of saving ~80k miles to book another Biz ticket to Europe or some other destination....I'm pretty sure I'd have to do the redeposit and re-book...The question is...Is it worth the hassle and cost?
Was wondering if playing dumb might be to my advantage "Oh I just found out I can use OTHER airlines for award travel!"
Was wondering if playing dumb might be to my advantage "Oh I just found out I can use OTHER airlines for award travel!"
Dec 29, 2008, 11:41 pm
#11
Join Date: Dec 2007
Posts: 1,939
You will have to redeposit and reticket. It will cost you $175 (redeposit fee + phone ticketing fee) + taxes.
Dec 30, 2008, 12:05 am
#12
Join Date: Jun 2004
Programs: united airlines
Posts: 4,967
I was looking at keeping the dates the same but changing from a UA booking to a partner airline in hopes of saving ~80k miles to book another Biz ticket to Europe or some other destination....I'm pretty sure I'd have to do the redeposit and re-book...The question is...Is it worth the hassle and cost?
Was wondering if playing dumb might be to my advantage "Oh I just found out I can use OTHER airlines for award travel!"
Was wondering if playing dumb might be to my advantage "Oh I just found out I can use OTHER airlines for award travel!"
Dec 30, 2008, 12:34 am
#13
Original Poster
Join Date: Dec 2003
Programs: UA Silver
Posts: 2,262
Duh. Pretty bad.
Then there is no penalty waiver for canceling award tickets within 24 hours of ticketing right?
Dec 30, 2008, 12:43 am
#14
Join Date: Nov 2007
Location: MCI
Programs: UA Plat, Starbucks Gold
Posts: 281
The other thing to consider on the award ticket is that you may not have to cancel it -- just postpone it. (I think it would only work if you were to use it for the same routing.) You can always change them without penalty (as long as you avoid the close-in processing fee and award seats are available). If you are likely to book another award ticket for the same destination at some point in the not too distant future, you could just change it to a date 10-11 months from now and then, when you know the real dates you want to travel, change it again.
Jan 1, 2009, 8:41 am
#15
Join Date: Aug 2004
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.In combination with uneducated CSRs abroad this makes for a nice lack of upfaring and refaring options
.Now we do not only have more fare class restrictions but also much less flexibility.