1Ks can now bring up to 8 pax to E+ from different PNRs
Oct 24, 2011, 8:43 pm
#46
Join Date: Sep 2000
Location: DEN
Programs: UA 1K HH Diamond
Posts: 172
I typically buy a ticket for myself and use miles for spouse and grandkids. It used to be since the miles were from a 1K account the miles tickets were good for E+. This policy has changed and the tickets purchased with miles were not good for E+ because my paid ticket was a separate PNR. I think that at least 1K miles should provide E+ seating.
On an off topic note, my daughter traveled with us and we had to pay an additional $19.00 fee for each RCC access. They said this was an old policy, but I have not had it enforced before.
On an off topic note, my daughter traveled with us and we had to pay an additional $19.00 fee for each RCC access. They said this was an old policy, but I have not had it enforced before.
Oct 25, 2011, 12:52 am
#47
Original Poster
Join Date: May 2005
Location: ORD
Programs: UA 1K/1.5MM, HHonors Diamond, Bonvoy Titanium, Hertz PC, National Emerald Executive
Posts: 424
Oct 25, 2011, 6:54 am
#49
Join Date: Jan 2011
Programs: UA S, Marriott P
Posts: 1,154
+1 - called again, agent was sure it has to be same reservation, but did it anyway definitely looked like a favor to 1k.
Oct 25, 2011, 10:29 am
#50
Join Date: Nov 2004
Location: San Francisco Bay Area
Programs: UA 2MM Plat, IHG Plat, Marriott Gold, and EVA Gold soon
Posts: 546
Recently called 1K reservation and had them move 8 GMs (3 separate PNRs) up to E+ with me for a family trip to China next April.
Was able to do it with the OK of a SD.^
The agent made it sound like a one time exception.
Did notice that I can move seats of GMs on my PNR (4 + myself) where as before I had to call and they had to be seated next to me.
Seems like positive rule change, but would like it in writing.
Will monitor seating to make sure it sticks.
Was able to do it with the OK of a SD.^
The agent made it sound like a one time exception.
Did notice that I can move seats of GMs on my PNR (4 + myself) where as before I had to call and they had to be seated next to me.
Seems like positive rule change, but would like it in writing.
Will monitor seating to make sure it sticks.
Oct 25, 2011, 11:30 am
#51
Join Date: Mar 2006
Programs: *Gold / HHonors Gold
Posts: 395
Recently called 1K reservation and had them move 8 GMs (3 separate PNRs) up to E+ with me for a family trip to China next April.
Was able to do it with the OK of a SD.^
The agent made it sound like a one time exception.
Did notice that I can move seats of GMs on my PNR (4 + myself) where as before I had to call and they had to be seated next to me.
Seems like positive rule change, but would like it in writing.
Will monitor seating to make sure it sticks.
Was able to do it with the OK of a SD.^
The agent made it sound like a one time exception.
Did notice that I can move seats of GMs on my PNR (4 + myself) where as before I had to call and they had to be seated next to me.
Seems like positive rule change, but would like it in writing.
Will monitor seating to make sure it sticks.
Oct 25, 2011, 11:33 am
#52
Join Date: Jan 2011
Programs: UA S, Marriott P
Posts: 1,154
When I did it yesterday, I checked the GMs PNR and the seats had a cost attached...now I'm not sure if they will want to collect that from them at check in. did you check to see the GMs on separate PNRs had any cost associated on the 'select seat' page? (Economy Plus seating $$$xxx.yyy total etc..).
Has anyone ever been charged "extra" during check-in? I find it hard to believe that they wont give you a ticket or you wont be able to check-in online until you pay some "ghost" debt.
except for bags of course
Oct 25, 2011, 3:19 pm
#53
Join Date: Nov 2004
Location: San Francisco Bay Area
Programs: UA 2MM Plat, IHG Plat, Marriott Gold, and EVA Gold soon
Posts: 546
When I did it yesterday, I checked the GMs PNR and the seats had a cost attached...now I'm not sure if they will want to collect that from them at check in. did you check to see the GMs on separate PNRs had any cost associated on the 'select seat' page? (Economy Plus seating $$$xxx.yyy total etc..).
Was told that they are already in E+.......normally if not linked with my PNR they would have to pay up-front before assignment of seats in E+.
Would hope that is the case.
Oct 26, 2011, 9:17 am
#54
Join Date: Mar 2010
Location: NYC
Programs: AA EXP, UA Platinum, Alaksa MVP 75K, Air Berlin Gold, HHonors Diamond, Marriott Gold, Hertz PC
Posts: 2,389
the cost is there because its a manual change and if you undo it via website you loose it.
Has anyone ever been charged "extra" during check-in? I find it hard to believe that they wont give you a ticket or you wont be able to check-in online until you pay some "ghost" debt.
except for bags of course
Has anyone ever been charged "extra" during check-in? I find it hard to believe that they wont give you a ticket or you wont be able to check-in online until you pay some "ghost" debt.
except for bags of course
Apr 8, 2012, 3:06 am
#55
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
Hope you enjoyed it while it lasted.
Apr 8, 2012, 8:17 am
#56
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
It is no longer clear that this policy is 100% real: http://www.flyertalk.com/forum/unite...-same-pnr.html
Hope you enjoyed it while it lasted.
Hope you enjoyed it while it lasted.
Apr 10, 2012, 5:11 am
#57
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
Apr 11, 2012, 12:35 pm
#58
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,924
I just called and was told all pax need to be on the same PNR 
Will try again shortly...
Will try again shortly...
Apr 11, 2012, 12:40 pm
#59
Join Date: Aug 2005
Location: SFO
Programs: UA Silver, Hyatt Diamond
Posts: 153
I've tried a number of times, talked to supervisors, written to customer relations. Looks like this is the new policy. Very poor policy as my spouse and I frequently travel together where one ticket is purchased through the corporate agent. This makes it significantly more difficult for me to justify flying united if for all practical purposes I can't even book economy plus without paying extra (for one of us).
Apr 11, 2012, 4:41 pm
#60
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Its disappointing to hear that many of you have been told by UA that the pax have to be on the same PNR for E+. I did a MR to ANC last weekend with two FTers, one of them a 2P. She was on a different PNR, but the agent I spoke to had no problems with putting her next to me in E+. Of course, she also followed the rule that the person has to be seated next to you. (one that I've never understood).