UA Award travel change
Jul 12, 2011, 2:13 am
#1
Original Poster
Join Date: May 2010
Location: Los Angeles, California
Programs: UAMP
Posts: 13
UA Award travel change
About a month ago I booked a fight for me and my girlfriend to OGG , Maui using my miles (40k each way) BZ class which is fC on that flight and I have to change the flight to a later date due to a medical issue. When I change the flight to the new date will UA just make the change to the new date (same time same channel) without charging me more miles. I looked and now it's 80K each way award travel...anybody ever have any experiance with this..Thanks !!!
Jul 12, 2011, 2:32 am
#2
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,303
sounds like there is no saver (capacity controlled) award availability on your new flights?
The mileage requirements are still 40k each way for saver F or C mainland to Hawaii. 80k each way is for a standard award.
If you can find saver award availability on your new dates, I believe you can make the change with no fee.
-David
The mileage requirements are still 40k each way for saver F or C mainland to Hawaii. 80k each way is for a standard award.
If you can find saver award availability on your new dates, I believe you can make the change with no fee.
-David
Jul 12, 2011, 6:36 am
#3
Join Date: Apr 2005
Location: MBS/FNT/LAN
Programs: UA 1K, HH Gold, Mariott Gold
Posts: 9,630
There will be a fee if you change any part of the routing, or carrier. (provided you are not a 1K... then zero chance at a fee).
Last edited by jhayes_1780; Jul 12, 2011 at 6:46 am
Jul 12, 2011, 11:43 am
#4
Join Date: Jul 2010
Programs: UA
Posts: 257
Award ticket reservation, with UA or *A?
deleted.
wrong thread
wrong thread
Jul 12, 2011, 11:45 am
#5
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,115
There is no "*A reservations". If you're using Mileage Plus miles, you have to call UA. Fees are on a per-ticket (i.e., per-person) basis.
Jul 12, 2011, 11:47 am
#6
Join Date: Jul 2010
Programs: UA
Posts: 257
Thanks for reponding so fast. I just realized that I posted to a wrong thread and deleted my original post. Anyway, you answered my question, I won't make a new onw.
Jul 12, 2011, 7:35 pm
#7
Original Poster
Join Date: May 2010
Location: Los Angeles, California
Programs: UAMP
Posts: 13
The fare code on my e-ticket reads XFBP00....I assume this is a saver award so how does UA make it a saver or standard award....is it by availability....cause the seating chart shows plenty of seats available. I noticed in the past that it changes from the 40k to 80k miles required for the seats ??? Does this happen randomly or what ??? Thanks !!!
Jul 12, 2011, 7:41 pm
#8
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,115
Saver awards are very limited. Once they're gone, you can only get Standard awards (until and unless they open up more Saver inventory).
Jul 17, 2011, 7:00 pm
#9
Original Poster
Join Date: May 2010
Location: Los Angeles, California
Programs: UAMP
Posts: 13
Well you were correct....when I called to change the dates the outbound flight had saver award seats in FX/BZ but on the inbound flight back to LAX they didn't. What I did find out however(that I couldn't do through reservations on the phone)was after being transferred to online support is that on the UA website they did show saver award for Econ + but not on the reservation peoples screen....only caveat is that there is a $75.0/ticket fee that has to be paid so I can change to the Economy Plus even with the 40K miles saver award...Don't see much difference with the seats from FX to Econ + ...shorter flight back anyways....
Jul 17, 2011, 9:34 pm
#10
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,751
Well you were correct....when I called to change the dates the outbound flight had saver award seats in FX/BZ but on the inbound flight back to LAX they didn't. What I did find out however(that I couldn't do through reservations on the phone)was after being transferred to online support is that on the UA website they did show saver award for Econ + but not on the reservation peoples screen....only caveat is that there is a $75.0/ticket fee that has to be paid so I can change to the Economy Plus even with the 40K miles saver award...Don't see much difference with the seats from FX to Econ + ...shorter flight back anyways....
Jul 17, 2011, 11:37 pm
#11
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
Well you were correct....when I called to change the dates the outbound flight had saver award seats in FX/BZ but on the inbound flight back to LAX they didn't. What I did find out however(that I couldn't do through reservations on the phone)was after being transferred to online support is that on the UA website they did show saver award for Econ + but not on the reservation peoples screen....only caveat is that there is a $75.0/ticket fee that has to be paid so I can change to the Economy Plus even with the 40K miles saver award...Don't see much difference with the seats from FX to Econ + ...shorter flight back anyways....
Jul 17, 2011, 11:40 pm
#12
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
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Jul 18, 2011, 9:31 pm
#13
Original Poster
Join Date: May 2010
Location: Los Angeles, California
Programs: UAMP
Posts: 13
Well last after midnight I was curious to see if the saver awards had kicked in again and pfft there it was but when I called reservations they didn't see it on there screens so had to be transferred to the UA online dept customer service and they were able to make the change..best of all didn't cost me nothing...definitely a happy camper now..btw can anyone tell me what LAX offers for FX passengers...do they have a lounge with any decent food...etc. etc.. >
Jul 18, 2011, 9:50 pm
#14
Join Date: Feb 2004
Programs: AA 'kettle', Marriott Gold, ICH Gld, Hertz 5*
Posts: 5,258
^ for getting the change. Unfortunately, domestic non-PS F doesn't provide lounge access for most pax, save for some specific exceptions with *G's from programs other than UA/CO/US, IIRC.
