Red Carpet Club Lounge Access When Travelling To/From Canada [Merged]
May 6, 2010, 4:31 pm
#62
Join Date: Jul 2007
Location: LAX-- But I'd rather be on Brokeback Mountain. United 1K! Other
Programs: RCC,HHonors Diamond,HGVC Elite,SPG Plat,Hyatt Diamond,Nat'l Emerald Exec Elite, Disney Premier Pass
Posts: 2,472
Montreal
Looks like most of the discussion so far has been about YVR/YYZ. I'm flying into YUL, any other lounge options for a *G/RCC member going to Montreal besides the AC Maple Leaf Lounge?
May 8, 2010, 7:55 pm
#64
Join Date: Apr 2002
Programs: UAL MM, BA G
Posts: 1,757
MLL is the only show in town. There are 3 at yul: domestic, transborder and international. Transborder is the nicest.
Jul 3, 2010, 1:07 pm
#65
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,838
RCC Drink Chit to Canada (eh) Clarification
So, I'm sitting in the international terminal RCC at SFO waiting for my flight to YYZ (its actually arguably closer to gate 72 where my flight leaves from). As I walked in, I got a little push back from the male dragon, who asked if I would prefer the domestic club (mentioned that my flight is actually closer to here). Then I asked for drink chits and he said no drink chits for a non-overwater flight (no Canada or Mexico). Nice lady up at the rebooking desk gave me chits anyway.
So, is this the rule? It sounds like something they make up.
So, is this the rule? It sounds like something they make up.
Jul 3, 2010, 1:18 pm
#66
Join Date: Nov 2009
Programs: Ex. Somebody, now a disloyal Nobody
Posts: 317
As odd as it sounds, I believe that it's the rule. At least not getting chits on flights to Canada (from LAX) has been my experience.
Jul 3, 2010, 1:38 pm
#67
Join Date: Jan 2008
Location: DEN
Programs: UA Plat, 1MM
Posts: 2,182
Admittedly this is from an old version of the RCC profile, and I can't seem to find the current one in the Wiki so maybe it's changed and I missed it. But at one time at least this was clearly correct:
Might find more info in this thread from the FAQ:
http://www.flyertalk.com/forum/unite...ad-merged.html
34NI/ * * * INTERNATIONAL DEFINITION * * *
35NI/ TO OR FROM THE UNITED STATES EXCLUDING SAN JUAN
36NI/ CUSTOMERS WHO TRAVEL TO CANADA MEXICO AND
37NI/ CARRIBEAN DESTINATIONS WILL BE TREATED AS INTL AND
38NI/ CUSTOMERS WILL HAVE ACCESS TO THE RED CARPET CLUB
39NI/ **HOWEVER THEY ARE NOT ENTITLED TO DRINK CHITS**
35NI/ TO OR FROM THE UNITED STATES EXCLUDING SAN JUAN
36NI/ CUSTOMERS WHO TRAVEL TO CANADA MEXICO AND
37NI/ CARRIBEAN DESTINATIONS WILL BE TREATED AS INTL AND
38NI/ CUSTOMERS WILL HAVE ACCESS TO THE RED CARPET CLUB
39NI/ **HOWEVER THEY ARE NOT ENTITLED TO DRINK CHITS**
http://www.flyertalk.com/forum/unite...ad-merged.html
Jul 3, 2010, 1:50 pm
#68
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,844
...
Might find more info in this thread from the FAQ:
http://www.flyertalk.com/forum/unite...ad-merged.html
Might find more info in this thread from the FAQ:
http://www.flyertalk.com/forum/unite...ad-merged.html
http://www.flyertalk.com/forum/unite...da-merged.html
- UA *G eligible to enter, no drink chits if not transoceanic gateway
Jul 3, 2010, 2:34 pm
#69
Suspended
Join Date: Jun 2005
Programs: Continental Gold Elite, United Premier Executive
Posts: 6,766
Next time go to the Continental P-Club and enjoy a nice selection of complimentary alcoholic beverages without the need for drink chits.
Jul 3, 2010, 3:35 pm
#70
Join Date: Apr 2005
Location: SFO and HNL
Programs: UA 1K, 2.3MM; AA ExecPlat 1.2MM
Posts: 141
At SFO, the PC is currently in a different terminal than UA with no connection to UA gates other than Airtrain or walking through the parking structure, both outside security.
Jul 3, 2010, 5:05 pm
#71
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,629
You can walk from the PC (landside) through the int'l terminal to UA in 10 minutes or so. However, if you've already been to UA to check in/bags, etc., you will get your preflight exercise (which I've done before!)
Jul 9, 2010, 12:14 am
#72
Join Date: Nov 2005
Programs: HH Diamond, United 1P
Posts: 87
Did United Change RCC Access for 1Ps to Canada?
Situation:
I'm at PHL as a United 1P travelling LAX-PHL-YYZ on US Air. I get denied at the PHL RCC. They say Biz or First only. I send email asking why I was denied access to [email protected] and get this as a response:
---
Regarding the issue with Canada travel and the Red Carpet Club: United will allow access to the clubs if you are in traveling to Canada and booked in Business or First Class only, not coach. This will pertain to United or any Star partner carrier in those classes of service. United will then consider the passenger as an International passenger.
I see that you were booked in Y-class economy and this was why you were denied access, bbcz Should you have further questions, please contact the Red Carpet Club at 1-866-822-5827.
---
This was actually the second email that re-enforced this notion that Canada is not international. Before I start to lose my cool, I'd like to make sure that there wasn't some policy change I wasn't aware of.
-- First Response:
> First and foremost, thank you for being a Premier Executive member of
> our Mileage Plus program. Your communication has been forwarded to my
> attention.
>
> On checking the Red Carpet Club Access policy, I find that our Premier
> Executive members need to be a member of the Red Carpet Club or
> traveling in Premier Service/International - Business and First class.
--
What's going on here?
I'm at PHL as a United 1P travelling LAX-PHL-YYZ on US Air. I get denied at the PHL RCC. They say Biz or First only. I send email asking why I was denied access to [email protected] and get this as a response:
---
Regarding the issue with Canada travel and the Red Carpet Club: United will allow access to the clubs if you are in traveling to Canada and booked in Business or First Class only, not coach. This will pertain to United or any Star partner carrier in those classes of service. United will then consider the passenger as an International passenger.
I see that you were booked in Y-class economy and this was why you were denied access, bbcz Should you have further questions, please contact the Red Carpet Club at 1-866-822-5827.
---
This was actually the second email that re-enforced this notion that Canada is not international. Before I start to lose my cool, I'd like to make sure that there wasn't some policy change I wasn't aware of.
-- First Response:
> First and foremost, thank you for being a Premier Executive member of
> our Mileage Plus program. Your communication has been forwarded to my
> attention.
>
> On checking the Red Carpet Club Access policy, I find that our Premier
> Executive members need to be a member of the Red Carpet Club or
> traveling in Premier Service/International - Business and First class.
--
What's going on here?
Jul 9, 2010, 12:17 am
#73
Join Date: Sep 2006
Location: PHX
Programs: AS MVP, HH Diamond
Posts: 3,259
Jul 9, 2010, 2:50 am
#74
Join Date: Feb 2005
Location: JFK
Programs: UA Gold (Million Miler), FI Gold, Bonvoy Titanium
Posts: 1,075
This is nonsense and I would be furious if it happened to me.
According to the Star Alliance website, the following is stated under the heading "Star Alliance Gold Customers Travelling in Any Class":
"Continental, United, and US Airways Star Alliance Gold customers may only access the Presidents Club, Red Carpet Club and US Airways Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight."
The link is here http://www.staralliance.com/en/benef...access-policy/
No mention of C/F being necessary.
According to the Star Alliance website, the following is stated under the heading "Star Alliance Gold Customers Travelling in Any Class":
"Continental, United, and US Airways Star Alliance Gold customers may only access the Presidents Club, Red Carpet Club and US Airways Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight."
The link is here http://www.staralliance.com/en/benef...access-policy/
No mention of C/F being necessary.
Jul 9, 2010, 3:12 am
#75
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,922
You should have been welcomed in. No question about it.
OP: Was it the 40ish matron with dark brown hair? Or perhaps the 60ish matron with dyed blonde hair? Or perhaps one of the two pudgy guys?
I hate to say it, but the PHL RCC staff leaves a great deal to be desired. Give me SAN or even IAD. The staff at in PHL can't help you with anything, IME.
OP: Was it the 40ish matron with dark brown hair? Or perhaps the 60ish matron with dyed blonde hair? Or perhaps one of the two pudgy guys?
I hate to say it, but the PHL RCC staff leaves a great deal to be desired. Give me SAN or even IAD. The staff at in PHL can't help you with anything, IME.