Nov 27, 2016, 8:03 am
Last edit by: jhayes_1780
Hours as of Feb 4 2024:
M 0600 - 20:00
T 0600 - 19:00
W 0600 - 20:00
T 0600 - 19:00
F 0600 - 20:00
S 0600 - 20:00
S 1100 - 19:00
M 0600 - 20:00
T 0600 - 19:00
W 0600 - 20:00
T 0600 - 19:00
F 0600 - 20:00
S 0600 - 20:00
S 1100 - 19:00
Lufthansa Lounge Access in DTW/Detroit
Oct 29, 2009, 10:51 pm
#32
Join Date: Oct 2008
Location: IAH - ?
Programs: UA-1K, CO-P, Marriott-P, Hyatt-P, National EE
Posts: 52
I can echo the OPs experience... just after that new terminal had opened I tried to get into the LH lounge, showed them my UA bp, my 1K Card, my RCC card, none of it mattered... they said it was ONLY for their flight, and I needed an LH boarding pass...
Dec 8, 2009, 2:34 am
#33
Join Date: Oct 2009
Location: SIN originally from YYC
Programs: AC*SE / AA Gold / UA 1P /
Posts: 107
Keep in mind that the lounge is only open when there is a LH flight, I was stuck at DTW this morning flying UA to ORD from 9am-2pm, was rather painful seeing the nice lounge all closed up.
Apr 13, 2010, 10:30 am
#35
Join Date: Jun 2008
Location: DTW
Programs: Delta Diamond, Marriott Platinum
Posts: 175
I am a RCC member and have used this lounge at DTW a few times. They always direct me to the 'Business Lounge' side, won't allow access to the 'Senator' side, but that's fine with me. It's a very nice lounge - small but nicely equipped.
Apr 13, 2010, 11:18 am
#36
Join Date: Feb 2010
Location: Many
Programs: IHG platinum, Hilton diamond, Hyatt platinum, Marriott gold
Posts: 199
Thank you.
Last edited by iluv2fly; Apr 13, 2010 at 3:40 pm Reason: merge
Apr 13, 2010, 12:10 pm
#37
Join Date: Jun 2006
Location: NYC
Programs: Hyatt Diamond, AA Plat
Posts: 1,138
Looks like this has changed recently. I was stuck from 9a-2p as well waiting for a flight to ORD and the lounge was open and functioning. I was the only pax in there which made it even better!
Apr 13, 2010, 1:08 pm
#38
Join Date: Sep 2007
Programs: UA 1P
Posts: 76
I actually just tried it out for the first time yesterday. It is in Terminal E (take the tram all the way to the end). The lounge is on your left-hand side almost as soon as you get off of the escalator (it's before you hit the gate areas).
There are self-serve refrigerators with beer and sodas, plus wine and other spirits. When I got there, they had tea sandwiches and wraps, but they were never replenished. There are also two computer terminals and a lot of newspapers. The lounge is smallish, but it was only about half full.
However, FYI, according to the LH site, the lounge is only open for three hours prior to LH flights. Yesterday, as far as I know, there was only one LH flight, which left at 6:30ishPM. This worked out well, as my flight left at 5:58.
They will let you in with your *G card and boarding pass. However, someone should tell the UA TA's, because when I asked them, they told me I could only use the CO PC, and that LH lounge was only available if I was flying Int'l F or C with my *G card.
There are self-serve refrigerators with beer and sodas, plus wine and other spirits. When I got there, they had tea sandwiches and wraps, but they were never replenished. There are also two computer terminals and a lot of newspapers. The lounge is smallish, but it was only about half full.
However, FYI, according to the LH site, the lounge is only open for three hours prior to LH flights. Yesterday, as far as I know, there was only one LH flight, which left at 6:30ishPM. This worked out well, as my flight left at 5:58.
They will let you in with your *G card and boarding pass. However, someone should tell the UA TA's, because when I asked them, they told me I could only use the CO PC, and that LH lounge was only available if I was flying Int'l F or C with my *G card.
Apr 13, 2010, 1:11 pm
#39
Join Date: Apr 2009
Location: SEA
Posts: 282
Does anyone know the deal with LH contract lounges and *G? I am going to MCO and they have a contract with DL's lounge. On LH's website, when you select *G card, it shows this lounge.
Will I be able to get in? Or does this only work for actual LH lounges?
Will I be able to get in? Or does this only work for actual LH lounges?
Apr 13, 2010, 2:05 pm
#40
Join Date: Feb 2010
Location: Many
Programs: IHG platinum, Hilton diamond, Hyatt platinum, Marriott gold
Posts: 199
I actually just tried it out for the first time yesterday. It is in Terminal E (take the tram all the way to the end). The lounge is on your left-hand side almost as soon as you get off of the escalator (it's before you hit the gate areas).
There are self-serve refrigerators with beer and sodas, plus wine and other spirits. When I got there, they had tea sandwiches and wraps, but they were never replenished. There are also two computer terminals and a lot of newspapers. The lounge is smallish, but it was only about half full.
However, FYI, according to the LH site, the lounge is only open for three hours prior to LH flights. Yesterday, as far as I know, there was only one LH flight, which left at 6:30ishPM. This worked out well, as my flight left at 5:58.
They will let you in with your *G card and boarding pass. However, someone should tell the UA TA's, because when I asked them, they told me I could only use the CO PC, and that LH lounge was only available if I was flying Int'l F or C with my *G card.
There are self-serve refrigerators with beer and sodas, plus wine and other spirits. When I got there, they had tea sandwiches and wraps, but they were never replenished. There are also two computer terminals and a lot of newspapers. The lounge is smallish, but it was only about half full.
However, FYI, according to the LH site, the lounge is only open for three hours prior to LH flights. Yesterday, as far as I know, there was only one LH flight, which left at 6:30ishPM. This worked out well, as my flight left at 5:58.
They will let you in with your *G card and boarding pass. However, someone should tell the UA TA's, because when I asked them, they told me I could only use the CO PC, and that LH lounge was only available if I was flying Int'l F or C with my *G card.
So how did you get in?
Apr 13, 2010, 2:11 pm
#41
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,827
Apr 13, 2010, 2:17 pm
#42
Join Date: Sep 2007
Programs: UA 1P
Posts: 76
I may have used the wrong abbreviation in my last post, but the United Ticket Agent told me that I wouldn't be allowed in. However, once I got to the actual LH lounge, there was no problem whatsoever.
Apr 13, 2010, 2:18 pm
#43
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
It only applies to actual LH lounges that display a *G emblem. You must be traveling on an LH flight to use a contract lounge. At SEA LH contracts with BA for their lounge and you can't get in unless you're on the LH flight.
Apr 13, 2010, 2:43 pm
#44
Join Date: Jul 2004
Location: PDX
Programs: DL DM, AS MVP 100K, Amtrak peon, Colbert Lifetime Platinum
Posts: 4,534
Apr 13, 2010, 8:35 pm
#45
Join Date: Dec 2003
Programs: UA Silver
Posts: 2,262
Seems like they do not let UA*G use Senator Lounge at DTW although LH website denotes that *G may use Senator Lounge at DTW. Back in the days when LH was in NW's terminal, I flew on DTW-FRA once. Asked if I may use Senator Lounge, and they said I was not allowed. After LH moved to UA's terminal, I had another chance to fly DTW-FRA. Asked if I may use Senator Lounge, and they said no again. Business Lounge was not good when it was in NW's terminal, and it is still not good in UA's terminal. However I did not expect much given that Business Lounges in FRA are not good either. Anyway, DTW is not a good place to get on LH flight. IAD is much better.