757-200 EWR to PHX lie flat premium service?
Sep 17, 2017, 2:52 pm
#17
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Presuming I understand you, and you have not already executed any change to your original/rescheduled itinerary, I would recommend the following: 1. search for alternative itineraries on UA (including revenue ones), 2. call UA and say the schedule change to your ticket is unacceptable, 3. request change to your desired itinerary. Do not worry about fare class availability as the initial change is initiated by UA, but to attempt to work it out with UA rather than cancelling and purchasing an expensive alternative (and being upset about it).
That is why I am being upset but thanks for assuming I did not do my DD and side with United
Sep 17, 2017, 2:55 pm
#18
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edit: now irrelevant given OP's new reply.
Sep 17, 2017, 2:57 pm
#19
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but the noon flight was filled when I booked (more than the 6/8 pm) and even after the change to 7am and a bigger first cabin First was sold out and Economy filled up. So I would have expected a full flight. That is why I can't understand the move.
Sep 17, 2017, 2:58 pm
#20
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there is NO non stop UA flight that worked so 1-3 was not an alternative as both of them departed and therefore arrived too late. UA first changed and then cancelled the only workable flight they have > alternative fly day earlier and or fly different airline
That is why I am being upset but thanks for assuming I did not do my DD and side with United
That is why I am being upset but thanks for assuming I did not do my DD and side with United
Sep 17, 2017, 2:59 pm
#21
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edit: now irrelevant given OP's new reply.
No usable United option on 12/22 > they would arrive too late
It is the only solution I have as driving is too far and charteringa jet $$$$.... unless I win the lottery
Last edited by WineCountryUA; Sep 17, 2017 at 3:05 pm Reason: merging consecutive posts by same member; removed unneeded comment
Sep 17, 2017, 3:06 pm
#22
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Schedule changes happen, just like late and cancelled flights do. All UA has to do is let you reroute. Personally I would leave a day earlier and connect through either SFO or LAX so you can get lay flat for the long flight. Also, if something is important to me, I almost always get there a day early in case something happens!
Last edited by WineCountryUA; Sep 17, 2017 at 3:24 pm Reason: quote updated to reflect Moderator edit -- removed response to deleted content
Sep 17, 2017, 3:16 pm
#24
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Schedule changes happen, just like late and cancelled flights do. All UA has to do is let you reroute. Personally I would leave a day earlier and connect through either SFO or LAX so you can get lay flat for the long flight. Also, if something is important to me, I almost always get there a day early in case something happens!
Lie flat .... would be nice but I prefer non stop (quicker and less that could go wrong). If I fly to Europe/Asia/.... then lie flat is a must
Sep 17, 2017, 3:31 pm
#25
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You should just ask for refund w/o fee because of schedule changes and routing and explore carriers (AA) that better fit your needs. It may cost more, but your schedule limitations are what they are.
Sep 17, 2017, 5:21 pm
#26
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how do Airlines get away with this? They can do what they want without penalty. The customer always has to pay
Sep 17, 2017, 7:26 pm
#28
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Sep 17, 2017, 8:57 pm
#29
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He wants a change fee from UA since they changed his flight so much he had to make alternate arrangements on AA. I.e. what's good for the goose (UA gets a change fee when pax plans change) is good for the gander (pax gets a change fee when UA plans change).
Sep 17, 2017, 9:25 pm
#30
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Not sure if OP is angry or frustrated, thus the writing style. Hopefully better communications with the agents.
The "Accept" on the website for schedule change does not mean you have agreed to the new schedule. You can still get them to do the right thing for you. Of course, given my recent experience (http://www.flyertalk.com/forum/unite...scalation.html), it seems not every agent is capable of doing that.
Need to calm down, do your research on the rules and options (FT is a great resource) and then call them.
The "Accept" on the website for schedule change does not mean you have agreed to the new schedule. You can still get them to do the right thing for you. Of course, given my recent experience (http://www.flyertalk.com/forum/unite...scalation.html), it seems not every agent is capable of doing that.
Need to calm down, do your research on the rules and options (FT is a great resource) and then call them.