Jun 19, 2017, 5:12 pm
Last edit by: WineCountryUA
Event - Northeast Severe Weather
Airports:Travel to/from/connecting through
New York/Newark, NJ (EWR)
New York-Kennedy, NY (JFK) ???
New York-LaGuardia, NY (LGA)
Philadelphia, PA (PHL)
White Plains, NY (HPN)
Original travel date(s): June 19, 2017
Flight changes: The change fee and any difference in fare will be waived for new United flights departing on or before June 23, 2017, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.
Airports:Travel to/from/connecting through
New York/Newark, NJ (EWR)
New York-Kennedy, NY (JFK) ???
New York-LaGuardia, NY (LGA)
Philadelphia, PA (PHL)
White Plains, NY (HPN)
Original travel date(s): June 19, 2017
Flight changes: The change fee and any difference in fare will be waived for new United flights departing on or before June 23, 2017, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.
NYC area (EWR/LGA/HPN) + PHL storms / waiver 19 June 2017
Jun 19, 2017, 9:56 pm
#17
Join Date: Apr 2009
Location: SoCal (ONT), PVD/BOS, JAX, RSW
Programs: AA/US PlatPro & 1.05MM, DL Plat (challenge), UA dirt
Posts: 3,189
Jun 19, 2017, 10:00 pm
#18
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,404
Jun 20, 2017, 5:55 am
#20
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum
Posts: 3,235
Major cluster in CLT yesterday (Monday). All mid-day and afternoon RJ's to EWR canceled. Just the one EWR mainline (320) went out (3 hrs late). I was on one of the RJ's, rebooked to another RJ, then ended up on the 320. Crew timed out, but were replaced by the crew from another canceled flight. Many unhappy passengers who didn't know that scheduling a less-than-two-hour connection to an international flight in EWR in the summer could end badly.
The cluster part was (once again) overwhelmed GA's that (while reasonably pleasant) simply can't handle IRROPS. They were making announcements that passengers shouldn't wait in line and should just call the 800 number.
The cluster part was (once again) overwhelmed GA's that (while reasonably pleasant) simply can't handle IRROPS. They were making announcements that passengers shouldn't wait in line and should just call the 800 number.
Jun 20, 2017, 9:55 am
#21
Join Date: May 2008
Location: NYC
Programs: DL PM; UA 1K; AA 1MM
Posts: 4,513
I've no flown UA at CLT, but when I fly airlines at outstations (like CLT is for UA), I find that multiple cancellations can overwhelm a limited number of staff.
Jun 20, 2017, 11:14 am
#22
Join Date: Jun 2010
Location: Florida
Programs: United 1K, Marriott Ambassador, Hilton Gold
Posts: 673
Major cluster in CLT yesterday (Monday). All mid-day and afternoon RJ's to EWR canceled. Just the one EWR mainline (320) went out (3 hrs late). I was on one of the RJ's, rebooked to another RJ, then ended up on the 320. Crew timed out, but were replaced by the crew from another canceled flight. Many unhappy passengers who didn't know that scheduling a less-than-two-hour connection to an international flight in EWR in the summer could end badly.
The cluster part was (once again) overwhelmed GA's that (while reasonably pleasant) simply can't handle IRROPS. They were making announcements that passengers shouldn't wait in line and should just call the 800 number.
The cluster part was (once again) overwhelmed GA's that (while reasonably pleasant) simply can't handle IRROPS. They were making announcements that passengers shouldn't wait in line and should just call the 800 number.
I'm glad you find the GA's reasonably pleaseant but I find CLT is consistently one of the worst outstation ground crews I interact with (and I've made it known via the feedback form). The do not know policies, do not provide clear communication, and it generally feels like a cluster at the slightest hint of anything going wrong.
I'm also 0/4 since May on the wing walkers being ready to pull the plane in at arrival. Totally unacceptable at a station this small, especially when it's late evening and there's no other UA arriving flight. Maybe it's just my luck, but it's annoying when it's 11:30pm and concourse A is deserted...