MP Accounts Closed by UA Alleging Fraud/Misuse
Jun 3, 2017, 7:04 pm
#991
Join Date: Jul 2013
Location: IAH
Posts: 488
What do you expect them to do? Tell you that you are under investigation but leave the account open so you can drain it?
Jun 3, 2017, 7:20 pm
#992
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
While the advice to not hoard miles and use 'em rather than letting them sit and, inevitably, devalue, is unimpeachable, the risk mentioned here is not a remotely significant part of the reason.
Jun 3, 2017, 8:02 pm
#993
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,965
Jun 4, 2017, 1:26 am
#994
Join Date: Mar 2016
Location: Plymouth, UK
Programs: BAEC Gold
Posts: 1,159
Jun 4, 2017, 1:32 am
#995
FlyerTalk Evangelist
Join Date: Mar 2012
Posts: 19,502
If the T&Cs had actually been breached, the account would have been (Arnold voice) Terminated. As I understand it, the "investigation" of this particular member's account resulted in a verdict of "Not Guilty". Hence, the member "lost" two months of status benefits, etc. At the very least I would expect an immediate refund of any checked baggage, E+, etc. fees that may have been assessed that would have otherwise been complimentary.
Jun 4, 2017, 2:15 am
#996
Suspended
Join Date: May 2017
Location: In the Swiss amoeba's head
Programs: Lowest level possible
Posts: 2,829
There's a big difference between the "I meant to post something else in eBay but mistakenly posted an e-cert instead" and "I posted an e-cert but later realized that I shouldn't have done so" situations.
The way your message to UA was written, you're trying to insinuate to UA that the first situation happened. That's not helping your case because they would simply not believe you.
The way your message to UA was written, you're trying to insinuate to UA that the first situation happened. That's not helping your case because they would simply not believe you.
Jun 4, 2017, 3:40 am
#997
Join Date: Mar 2016
Location: Plymouth, UK
Programs: BAEC Gold
Posts: 1,159
If the T&Cs had actually been breached, the account would have been (Arnold voice) Terminated. As I understand it, the "investigation" of this particular member's account resulted in a verdict of "Not Guilty". Hence, the member "lost" two months of status benefits, etc. At the very least I would expect an immediate refund of any checked baggage, E+, etc. fees that may have been assessed that would have otherwise been complimentary.
yes... I agree... if they suspended and then reinstated then suitable compensation should be paid
Jun 4, 2017, 6:00 am
#998
Join Date: Dec 2013
Location: dark side of the moon
Programs: papa card, UA 1K
Posts: 707
Jun 4, 2017, 6:39 am
#999
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
Never had a word said to me, that being said. I am going to cut back on it, do my best to guess the flight I will most likely take, book it on United, book the other on AA.
Jun 4, 2017, 7:06 am
#1000
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,399
In the case of the OP, it was about a hundred dollars. A single cert valued at $125 was offered on eBay.
Jun 4, 2017, 1:20 pm
#1001
Join Date: Dec 2013
Location: dark side of the moon
Programs: papa card, UA 1K
Posts: 707
However I'd still be interested to hear if UA has reprimanded anyone regarding this. - the GS guy with multiple bookings for his wife and subsequent account termination I guess counts.
Last edited by ermintrude; Jun 4, 2017 at 3:11 pm Reason: replaced speculative with duplicate
Jun 4, 2017, 4:28 pm
#1002
Join Date: Jul 2013
Location: Washington DC and Denver CO
Programs: UA 1K, Bonvoy Titanium/LT Gold
Posts: 379
Likewise on both counts. As it's 'duplicate' bookings I guess it's grounds for having your account terminated. Not worth it.
However I'd still be interested to hear if UA has reprimanded anyone regarding this. - the GS guy with multiple bookings for his wife and subsequent account termination I guess counts.
However I'd still be interested to hear if UA has reprimanded anyone regarding this. - the GS guy with multiple bookings for his wife and subsequent account termination I guess counts.
The insinuation made by UA was that he constantly booked tickets for her with no intention to fly. It wasn't now and then, or even "quite a bit" - it was all the time. That's different from someone who is even very indecisive or has a very erratic schedule.
Jun 4, 2017, 5:11 pm
#1003
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,965
Jun 4, 2017, 7:49 pm
#1004
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,692
I can't speak for UA. But as an attorney who does "John Doe" cases (among other things) I will mention that there are a lot of other indicia (for example, the IP address from which the Ebay posting was done, the age of the Ebay account, the email address used in the Ebay posting, the Macid and IP address from which any emails are sent responding to the Ebay posting, etc.
Jun 4, 2017, 8:32 pm
#1005
Join Date: Jul 2013
Location: Washington DC and Denver CO
Programs: UA 1K, Bonvoy Titanium/LT Gold
Posts: 379
EBay is also not going to release an IP address without legal cause. Email is not shown to the user; transactions are relayed through eBay.
EBay's logs would have the IP address and the user-agent string from the browser and that's about it. UA would see neither without access to eBay's server logs - nevermind actual user account data - most likely only via subpoena.