Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

United's Basic Economy - Discussion, Q&A, ... {Archive}

Community
Wiki Posts
Search
Old Feb 9, 2019, 5:12 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
This is an archive thread -- the active thread is United's Basic Economy - Discussion, Q&A, ...

Important Note: these fares became available 21 Feb 2017 for MSP for travel beginning 18 Apr 2017. More markets were added 19 April 2017 for travel starting 9 May 2017.

Related thread: Basic Economy Airport and Plane Experiences (First or Second Hand)

If you booked before the dates above, you did not have a BE fare. If purchased on united.com you will see a warning like:


4. MileagePlus members will earn full Premier qualifying dollars, 50% Premier qualifying miles and 0.5 Premier qualifying segments for each flight, as well as lifetime miles and toward the four-segment minimum.



Link to UA's description of how these fares will work: Basic Economy.

Here are the key facts:
  • No seat assignments until check-in. Seats will be assigned by the system and cannot be changed.
    *NEW* When purchasing a Basic Economy ticket, you will not receive a complimentary seat assignment but may be able to purchase advance seat assignments during booking and up until check-in opens. If you don’t purchase an advance seat assignment, your seat will be automatically assigned to you prior to boarding, and you won't be able to change your seat once it's been assigned.
  • No guarantee of adjacent seats with companions
  • No voluntary ticket changes after 24 hour purchase period
  • Carry on limited to 1 personal item unless the customer is a MP Premier member, primary cardmember of a qualifying MileagePlus credit card, or Star Alliance *G
  • Customers ineligible for carry-on who bring one to the gate will be charged a $25 convenience fee to gate-check in addition to standard baggage fees (source: @united twitter)
  • Customers will not be eligible for Economy Plus or premium cabin upgrades. This includes all forms of upgrades (CPU,supported or purchased). Likewise for E+ access (elite or purchased).
  • Customers will board in the last boarding group (currently Group 5) unless the customer is a MP Premier member, primary cardmember of a qualifying MileagePlus credit card, or Star Alliance *G
  • Companions on same PNR will have same boarding group and carryon if one on the PNR has a waiver
  • No combinability with regular economy fares or partner carriers. Interline travel is not permitted.
  • Tickets will earn RDMs (based on fare and status), PQMs (50% of distance), PQSs (0.5), PQDs, in addition it will count for minimum 4 segment and lifetime miles (New as of Dec 2018)
  • Basic Economy tickets will use booking code 'N'
  • Online check-in only with paid checked bag, otherwise need to see a United representative to verify the onboard bag allowance and receive a boarding pass.
In air, passengers will receive the same standard economy inflight amenities including United Economy dining options, inflight entertainment, United Wi-Fi (availability depending on the flight)

related threads
New UA/*A TATL -LGT Economy fare - no free first bag, no changes/upgrades allowed

Benefit impact of restricted economy fares on UA Elites (Basic Econ, -LGT, Light Econ

Pre-announcement speculation thread (now closed) New "Budget Economy" fares
Print Wikipost

United's Basic Economy - Discussion, Q&A, ... {Archive}

Thread Tools
 
Search this Thread
 
Old Sep 22, 2017, 12:42 pm
  #2866  
FlyerTalk Evangelist
 
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,393
Originally Posted by AAExPlat
How cheap is insanely cheap?
All prices o/w a/i:

PHL-LAX: $94
PHL-LAS: $80
SFO-ORD: $50
LAX-ORD: $47

etc. Looks like some of them are matched so e.g. $70 on SFO-ORD is currently runnable as a non-BE fare. Definition of "insane" varies as $35 was a price point for most of 2015 on LAX/CHI, but $99 r/t SFO/CHI is lower than I've seen in a long time.
findark is offline  
Old Sep 22, 2017, 12:48 pm
  #2867  
 
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,400
For years my S.O. and I have done a trip to LAX during MLK weekend in January, but the fare difference between BE and regular economy is huge that weekend, as is being reported. $98 o/w PHL-LAX BE fare versus $178 for regular economy!
rittenhousesq is offline  
Old Sep 22, 2017, 1:25 pm
  #2868  
 
Join Date: Oct 2009
Location: Austin, TX
Programs: AA LT Plat, UA 1k/1mm+, National EE, IC Plat, Bonvoy Gold
Posts: 2,605
Originally Posted by findark
All prices o/w a/i:

PHL-LAX: $94
PHL-LAS: $80
SFO-ORD: $50
LAX-ORD: $47

etc. Looks like some of them are matched so e.g. $70 on SFO-ORD is currently runnable as a non-BE fare. Definition of "insane" varies as $35 was a price point for most of 2015 on LAX/CHI, but $99 r/t SFO/CHI is lower than I've seen in a long time.
WOW. That IS insanely cheap. One has to wonder how these fares could make ANY economic sense even without seat selection, bags etc....
AAExPlat is offline  
Old Sep 22, 2017, 1:37 pm
  #2869  
 
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,071
Originally Posted by AAExPlat
WOW. That IS insanely cheap. One has to wonder how these fares could make ANY economic sense even without seat selection, bags etc....
Yeah, it's not like United saves any money by making the flying experience less pleasant for the low fare passenger.
nycityny is offline  
Old Sep 22, 2017, 1:49 pm
  #2870  
 
Join Date: Mar 2016
Posts: 288
In case of oversold, will BE pax get pick to boost before Y pax? obviously it is not random like United always stated.
hondaman82 is offline  
Old Sep 22, 2017, 2:23 pm
  #2871  
 
Join Date: Oct 2009
Location: Austin, TX
Programs: AA LT Plat, UA 1k/1mm+, National EE, IC Plat, Bonvoy Gold
Posts: 2,605
Originally Posted by nycityny
Yeah, it's not like United saves any money by making the flying experience less pleasant for the low fare passenger.
I would expect UA to lose their pants if pax who buy these fares do not pay for bags or pay for seat selection. Two services that I would expect to cost UA very little to render given their IT setup and existing headcount at airports around the country.
AAExPlat is offline  
Old Sep 22, 2017, 2:36 pm
  #2872  
FlyerTalk Evangelist
 
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,393
Originally Posted by AAExPlat
WOW. That IS insanely cheap. One has to wonder how these fares could make ANY economic sense even without seat selection, bags etc....
Inventory control, too - you need to find space in the lowest buckets. But in a broader sense, I think AA is learning from UA's mistakes and using these price points to soften the blow of BE. They get to go "look at how ridiculously cheaply we're able to offer you travel now that we have BE", people get complacent about BE existing, and then they can hike fares back to normal. This is sort of what I expected UA to do, and instead they are along for the ride.

Originally Posted by hondaman82
In case of oversold, will BE pax get pick to boost before Y pax? obviously it is not random like United always stated.
Yes. IDB list is by inverse fare class, so non-elites on BE fares will be IDBed first. However, IDB is really, really, really rare so it's largely a moot point.
findark is offline  
Old Sep 22, 2017, 2:45 pm
  #2873  
 
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,071
Originally Posted by AAExPlat
I would expect UA to lose their pants if pax who buy these fares do not pay for bags or pay for seat selection. Two services that I would expect to cost UA very little to render given their IT setup and existing headcount at airports around the country.
BE passengers on United are not allowed to pay for a seat selection - it's not an option. And non-status passengers already have to pay to check a bag even at a normal economy fare. So this low fare only yields more revenue to United if the passenger brings a carry-on bag or doesn't make the flight at all. Otherwise it's just a pure loss for them, and it sends negative vibes to the passenger for the added restrictions. It just seems like a ridiculous concept to me that all 3 major airlines have now implemented.

Last edited by nycityny; Sep 22, 2017 at 4:22 pm
nycityny is offline  
Old Sep 22, 2017, 3:32 pm
  #2874  
 
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,153
Originally Posted by nycityny
Otherwise it's just a pure loss for them, and it sends negative vibes to the passenger for the added restrictions. It just seems like a ridiculous concept to me that all 3 major airlines have now implemented.
I thing it's going a bit far to call it a "pure" loss -- that necessarily assumes that had the BE fare not been available the passenger would have (a) still flown UA, and (b) paid a higher fare.

In the case where the passenger was not predestined to fly UA (choice of carrier, flexibility of travel plans, etc.) and the flight was not already sold out the BE passenger is basically pure incremental revenue -- their 200# or so of skin and bones and handbag probably add negligible fuel burn and passenger handling costs relative to the even reduced revenue associated with their flab.

What I don't completely understand is why BE isn't capacity controlled based on historical traffic... e.g. if the historical data shows that a 11am AAA-BBB flight sells 96% of seats at "normal" fares making no more than 4% of the capacity available for ticketing at BE fares -- basically a "clearance sale" for inventory that will spoil rather than cannibalizing existing revenue.
lincolnjkc is offline  
Old Sep 22, 2017, 3:49 pm
  #2875  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,770
Originally Posted by hondaman82
In case of oversold, will BE pax get pick to boost before Y pax? obviously it is not random like United always stated.
UA has never stated this was random, the CoC has given a hint at the process for years and now (posted in IDB wiki) has provided more details. The lack of a seat assignment (for a non-elite or special needs customer) has always been a top target for IDB if oversold and then inverse fare class. That could put the BE customer at risk for one of those extremely rare IDBs.
WineCountryUA is offline  
Old Sep 22, 2017, 6:22 pm
  #2876  
 
Join Date: Mar 2007
Programs: United Mileage Plus Premier
Posts: 781
Shopping for some LAS-EWR fares yesterday for late March and EWR-LAS RT for late April to mid-May I found most flights that offered BE fares were the same cost as regular economy, in one case, a 6:45am departure from LAS the economy fare was $5 less than the BE fare. All flights are pretty empty right now and it really makes no sense.
gene2632 is offline  
Old Sep 22, 2017, 9:36 pm
  #2877  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,420
Originally Posted by lincolnjkc
What I don't completely understand is why BE isn't capacity controlled based on historical traffic... e.g. if the historical data shows that a 11am AAA-BBB flight sells 96% of seats at "normal" fares making no more than 4% of the capacity available for ticketing at BE fares -- basically a "clearance sale" for inventory that will spoil rather than cannibalizing existing revenue.
Though it wasn't at first, it is now capacity controlled since it is limited to the deep discount buckets (specific bucket is route dependent, but generally capped in the W/S/T range).
Kacee is offline  
Old Sep 25, 2017, 9:08 am
  #2878  
FlyerTalk Evangelist
 
Join Date: Mar 2000
Posts: 17,404
My second (return) experience with BE was also interesting. I was again travelling with 2 other pax: so we were 2 1Ks, 1 no status. For the return, we checked in about 23 hours in advance and were assigned the second row of coach, in economy plus. So the flight was pretty much exactly what I normally get as a 1K, absent the possibility of an upgrade.

When I checked in, I was offered the opportunity to put my name on the willing-to-be-bumped list (I declined). I was surprised by this because the seat map looked empty. The last 3 rows of coach were completely empty, there were a few empty middle seats in regular economy, and about half of Economy + was empty.

The flight went out completely full, with lots of people taking Economy+ seats at the end of the boarding process.

Obviously, they assigned many BE pax to Economy +.

My experiences strongly suggest a few things: 1) UA will try to sit parties together; 2) elites taking advantage of online checkin are likely to get OK seats; 3) some flights have a lot of BE pax, and those pax will be seated in Economy+ if that's where the empty seats are. Interestingly, UA could have given us 3 seats together in regular economy when we checked in, but for some reason prioritized us to Economy+. I don't know what would have happened had we been all non-elite.
iahphx is offline  
Old Sep 25, 2017, 9:44 am
  #2879  
 
Join Date: May 2006
Location: PMD
Programs: UA*G, NW, AA-G. WR-P, HH-G, IHG-S, ALL. TT-GE.
Posts: 2,907
Originally Posted by iahphx
Obviously, they assigned many BE pax to Economy +.
There may be quite a few premiers buying BE like you. And I suspect if there are premiers who don't care about PQM/PQD anymore, that might change after January 1. So there may be a whole different landscape at the turn of the calendar year.
HkCaGu is offline  
Old Sep 25, 2017, 10:36 am
  #2880  
FlyerTalk Evangelist
 
Join Date: Mar 2000
Posts: 17,404
Originally Posted by HkCaGu
There may be quite a few premiers buying BE like you. And I suspect if there are premiers who don't care about PQM/PQD anymore, that might change after January 1. So there may be a whole different landscape at the turn of the calendar year.
Honestly, most of the BE pax on my flight looked like BE pax. They were younger, less-experienced, less well-dressed. Not quite a Spirit crowd, but not that far from it. They did not look like the typical biz/affluent crowd you usually see in the front of the cabin.

And I think this is why basic economy MIGHT work for the airlines. The people who have more money to spend generally won't buy these tickets. Of course, you'll get the oddball 1K like me who will when he thinks it's a much better deal, but these pax are few and far between.

BTW, on my outbound flight, when we WERE seated in the back of the aircraft, the fa come up to us before takeoff and said "You must be my VIPs." We were startled for a second, but said, "Well, if you mean we are 1Ks, yes we are." After mentioning how long she worked for the airline, and how much she appreciated us as loyal customers, she took our hot food order and made sure to save us what we wanted. Better service that I usually get in Economy+.

Last edited by iahphx; Sep 25, 2017 at 10:41 am
iahphx is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.