Oct 13, 2016 UA Master computer down?
#1
Original Poster
Join Date: Jul 2000
Posts: 3,737
United Maintenance Forgets to Update Map Navigation Database - So We're Sitting at Ga
On UA 930 SFO-LHR. However, we are sitting at gate because they forgot to update the map navigation database that apparently expired 10 hours ago.
I've had mechanical delays before - but this is the first I've ever had that seems to be clear negligence on the carrier's part. What a pain. They said they hope the delay will be limited to 45 minutes.
I've had mechanical delays before - but this is the first I've ever had that seems to be clear negligence on the carrier's part. What a pain. They said they hope the delay will be limited to 45 minutes.
#2
Join Date: Jan 2014
Location: ORD
Programs: UA 1k, SPG Plat 100
Posts: 619
Aren't new AIRAC cycles available well ahead of their effective date? Odd that they would wait so long to update.
On that note, does anyone know how the update actually occurs? Do they have to plug in something, or is there an OTA update mechanism?
On that note, does anyone know how the update actually occurs? Do they have to plug in something, or is there an OTA update mechanism?
#3
Sitting on the ground in IAH. Apparently all flights are in the same boat. Anyone have any news on how long this takes to update.
Also just heard that the network is down supporting the baggage system UA wide? Is there a full blown outage?
Also just heard that the network is down supporting the baggage system UA wide? Is there a full blown outage?
#4
Original Poster
Join Date: Jul 2000
Posts: 3,737
Apparently there is a maintenance guy with a laptop doing a 40 minute download.
#5
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#6
Join Date: Nov 1999
Location: if it's Thursday, this must be Belgium
Programs: UA 1K MM
Posts: 6,481
OTA update mechanism would be a huge security / safety risk in the eyes of the airline and OEM, I think.
#8
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#11
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,006
Initially issued at 10:29pm CDT Thursday.
In this case, "Customer" = issued at the request of the airline.
FAA ATCSCC Advisory ATCSCC ADVZY 007 DCC 10/14/2016
UAL GROUND STOP
MESSAGE:
EVENT TIME: 14/0310 - 140459
ATCSCC ADVZY DCC
UAL MAINLINE GROUND STOP
DESTINATION AIRPORT: ALL
FACILITIES INCLUDED: ALL
GROUND STOP PERIOD: 14/0310Z - 14/0415Z
REASON: AIRLINE REQUEST
EFFECTIVE TIME: 140329 - 140530
SIGNATURE: 16/10/14 03:29
FAA ATCSCC Advisory ATCSCC ADVZY 009 DCC 10/14/2016 UAL GROUND STOP
MESSAGE:
EVENT TIME: 14/0345 - 140500
DESTINATION AIRPORT: ALL
FACILITIES INCLUDED: ALL
GROUND STOP
PERIOD: 14/0345Z - 14/0500Z
REASON: UAL CUSTOMER REQUEST
EFFECTIVE TIME:
140347 - 140530
SIGNATURE: 16/10/14 03:47
In this case, "Customer" = issued at the request of the airline.
FAA ATCSCC Advisory ATCSCC ADVZY 007 DCC 10/14/2016
UAL GROUND STOP
MESSAGE:
EVENT TIME: 14/0310 - 140459
ATCSCC ADVZY DCC
UAL MAINLINE GROUND STOP
DESTINATION AIRPORT: ALL
FACILITIES INCLUDED: ALL
GROUND STOP PERIOD: 14/0310Z - 14/0415Z
REASON: AIRLINE REQUEST
EFFECTIVE TIME: 140329 - 140530
SIGNATURE: 16/10/14 03:29
FAA ATCSCC Advisory ATCSCC ADVZY 009 DCC 10/14/2016 UAL GROUND STOP
MESSAGE:
EVENT TIME: 14/0345 - 140500
DESTINATION AIRPORT: ALL
FACILITIES INCLUDED: ALL
GROUND STOP
PERIOD: 14/0345Z - 14/0500Z
REASON: UAL CUSTOMER REQUEST
EFFECTIVE TIME:
140347 - 140530
SIGNATURE: 16/10/14 03:47
#12
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,619
Someone needs to implement a better to-do list with reminders
Last edited by goalie; Oct 13, 2016 at 10:07 pm Reason: Off topic comment removed
#13
Join Date: Apr 2013
Location: STL
Programs: UA 1K MM, AA Plat, SPG/M P75 and few from CC
Posts: 341
#14
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,751
Wonder if it's affecting Intl flights too:
Relative's UA983 HGH-SFO delayed 1+ and counting hour for maintenance, yet showing on schedule on .bomb...
Edit: Just posted an "operational difficulties" delay, so I'm guessing it's affecting inbound Int'l too
Relative's UA983 HGH-SFO delayed 1+ and counting hour for maintenance, yet showing on schedule on .bomb...
Edit: Just posted an "operational difficulties" delay, so I'm guessing it's affecting inbound Int'l too
Last edited by pushmyredbutton; Oct 13, 2016 at 10:18 pm
#15
Join Date: Aug 2003
Location: DUB
Programs: UA 1K MM, Marriott Lifetime Plat
Posts: 286