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United Club IAH E Terminal - Very Crowded [May 26, 2016]

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United Club IAH E Terminal - Very Crowded [May 26, 2016]

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Old May 26, 2016, 9:52 pm
  #1  
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Join Date: Nov 2007
Location: PSP
Programs: UA 1K/3.3MM
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United Club IAH E Terminal - Very Crowded [May 26, 2016]

Was thru the IAH today and stopped by the United Club on the E Concourse and it was packed--at least on the 2nd floor; I didn't bother going up to the 3rd floor, but 2nd story was entirely swamped and long lines of people coming in. I just walked around and back out the door. What's the point if there's no where to sit or relax or enjoy the quiet. Kind of disappointing, actually. Gate 27 was actually less crowded.
DJR0495 is offline  
Old May 26, 2016, 10:04 pm
  #2  
 
Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
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Posts: 970
Its the weather. Lots of diverts (I'm on UA1795 right now which ended up being PHX-DFW-IAH) and delays going in and out.

General Departure Delays: Due to WX:Thunderstorms, traffic is experiencing Gate Hold and Taxi delays between 1 hour and 1 minute and 1 hour and 15 minutes in length and increasing.
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Old May 26, 2016, 11:28 pm
  #3  
 
Join Date: Sep 2009
Location: New York, NY
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Originally Posted by DJR0495
Was thru the IAH today and stopped by the United Club on the E Concourse and it was packed--at least on the 2nd floor; I didn't bother going up to the 3rd floor, but 2nd story was entirely swamped and long lines of people coming in. I just walked around and back out the door. What's the point if there's no where to sit or relax or enjoy the quiet. Kind of disappointing, actually. Gate 27 was actually less crowded.
The LAX Club is often like that so I do what you did. I walk in, observe the madness, immediately leave and find an empty gate to relax in peace and quiet.
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Old May 27, 2016, 12:00 am
  #4  
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Apparently this is the new normal in E Terminal. It's been mentioned in other threads and consistent with my last IAH experience (on a beautiful weather-free day). C Terminal is now the better choice.
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Old May 27, 2016, 12:03 am
  #5  
 
Join Date: Jan 2013
Location: LA
Posts: 1,281
Knowing our luck it is probably because UA is running a new United Club promo now to enhance the benefits of our loyal passengers by making it more crowded....
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Old May 27, 2016, 4:23 am
  #6  
 
Join Date: Mar 2004
Location: LAX IAH AMS
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I dropped my membership this year for this exact reason. Every time I went into a club it was a friggin mad house. Was traveling with my coworker who has a membership a couple of weeks ago and went into one of the clubs in ORD and it was so insanely packed we turned around and walked out.

Smiled as I walked out knowing that I made the right decision. I'd rather find a quiet corner in the airport to work or gladly pay $9 a beer at an airport bar than deal with the craziness that the united clubs have become!!!



Also, I wonder what percentage of people actually have a paid membership vs. credit card status or whatever. I was a paid member for the last 5 years.... won't be rejoining until things drastically change.
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Old May 27, 2016, 4:33 am
  #7  
 
Join Date: Jan 2011
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IAH Term E club is ridiculously packed even without a bunch of diverts in Houston. I always go straight to the top floor, as it is generally better (and doesn't have an escalator going up to it). If you can't take the stairs the elevator goes up there. No bar up there.
hookthem is offline  
Old May 27, 2016, 4:51 am
  #8  
 
Join Date: Nov 2003
Location: PDX
Programs: United MP (Platinum), AS (75K), AA (GM)
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The UA club in EWR is ridiculously crowded as well. I'm also an Admirals Club member for AA and I have never seen such crowded clubs in their system (yes, they can get packed, but NOTHING like I've seen with UA). My partner is canceling his membership because of this. I only am keeping it since I still have the Prez Plus card. What a mess, UA! I've seen great improvements elsewhere but the club situation has been the low point for me.
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Old May 27, 2016, 5:13 am
  #9  
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Originally Posted by tj722
The UA club in EWR is ridiculously crowded as well. I'm also an Admirals Club member for AA and I have never seen such crowded clubs in their system (yes, they can get packed, but NOTHING like I've seen with UA). .
And when AA clubs get consistently crowded, AA does something about it. At MIA when the D concourse rehab finally concluded, the AC at the east end was almost immediately overrun on a consistent basis. So AA quickly added chairs, a small bar, and a food station on the mezzanine area outside the club entrance. It wasn't perfect, but at least they did something.

My UC membership lapses in 33 days, and I'm really on the fence about extending this time.
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Old May 27, 2016, 5:48 am
  #10  
LIH
 
Join Date: Feb 2016
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Originally Posted by halls120
My UC membership lapses in 33 days, and I'm really on the fence about extending this time.
I let mine go a year ago only to re-engage this year because of the irrops benefit. It's worth $450 to me even if that only gets me a more helpful agent 2-3 times a year when I really need it. UA has succeeded in lowering my expectations below anything better than that.
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Old May 27, 2016, 6:00 am
  #11  
 
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
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Last Sunday at FLL: UC was "at capacity" and agents were turning away paying members -- saying fire laws prohibited more occupants. There were no IRROPs, just normally full on-time flights.
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Old May 27, 2016, 6:00 am
  #12  
 
Join Date: Mar 2007
Location: CLE
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On Wednesday, the EWR club at the sub 100 gate concourse was really crowded too. No where to sit. And no delays or weather.
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Old May 27, 2016, 6:02 am
  #13  
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Originally Posted by LIH
I let mine go a year ago only to re-engage this year because of the irrops benefit. It's worth $450 to me even if that only gets me a more helpful agent 2-3 times a year when I really need it. UA has succeeded in lowering my expectations below anything better than that.
If I re-up, that's going to be the only reason why.
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Old May 27, 2016, 6:15 am
  #14  
 
Join Date: Oct 2002
Location: SDF
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This is not hard to fix. First, take away *Gold from Premier Gold members and give *Gold only to Plat and higher. Second, don't allow entry with 1-Day pass if club is currently beyond xx % full. Third, build clubs sized to reflect the number of people who UA allows access to versus building undersized clubs.
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Old May 27, 2016, 7:01 am
  #15  
 
Join Date: Oct 2004
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For IAH the AX Centurion Lounge in D should be opening over the next few months.

I doubt it will help the situation at the UCs, but that's where this UC member plans on lounging when at IAH.
J.Edward is offline  


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