[RUMOR] New Coffee coming to UA {updated} 1 Dec 2015?
Oct 11, 2015, 10:29 am
#16
Join Date: Mar 2012
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I'd rank London Heathrow's UC above Narita, but it also proves your point.
Last edited by WineCountryUA; Oct 11, 2015 at 11:34 am Reason: Quote update to reflect Moderator edit
Oct 11, 2015, 10:32 am
#17
Join Date: May 2013
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The only people I feel sorry for are the joint-venture customers that are duped into flying UA through their partner codeshares while stealing half of the revenue. To think that UA makes the same amount of money whether someone flies NH F or LX F compared to UA F is robbery.
Oct 11, 2015, 10:45 am
#18
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
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"On coffee ... "
Too many popups and signups.
This seems like a good sight: big improvement if true (well not ANYTHING, though it may seem that way) if ditching brown swill.
And I agree that people probably didn't leave over coffee, but it was the death by 1,000 cuts @:-)
Too many popups and signups.
And I agree that people probably didn't leave over coffee, but it was the death by 1,000 cuts @:-)
Oct 11, 2015, 10:47 am
#19
Join Date: Dec 2007
Location: Las Vegas
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The coffee is definitely a bigger issue than I thought it would be. Muńoz mentioned it several times in his write-ups on unitedairtime.com. I miss Starbucks, but the current brew (after the immediate post-merger brew was removed) seemed okay to me. I don't have coffee too much on airplanes b/c I usually don't fly in the morning. Though it's good to have a small cup before landing on an int'l flight.
It sounds like improvements are coming all around. This is good, good news.
It sounds like improvements are coming all around. This is good, good news.
Oct 11, 2015, 10:53 am
#20
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Join Date: Nov 2003
Location: Wesley Chapel, FL
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I hope this change to a new coffee brand isn't touted as some amazing feat. Who the F cares? There is a laundry list of many more significant problem areas than a cup of coffee. 
Oct 11, 2015, 10:57 am
#21
Join Date: Mar 2011
Location: Colorado
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Posts: 1,261
Heathrow UC is much nicer than Narita UC. Narita is too busy and it doesn't have a very good selection of food. After 20 times at that club I can barely stand to eat anything there. I often walk to the ANA lounge instead (it is a 10 min walk).
Oct 11, 2015, 10:59 am
#22
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
At the risk of over generalizing, coffee is a lot more significant in some cultures than in others. Latin cultures have taken coffee seriously for a lot longer than the Anglo-American culture has. I'll bet that Mr. Munoz grew up with good coffee as a basic fact of life.
Mr. Smisek appeared to have been raised by wolves.
Mr. Smisek appeared to have been raised by wolves.
Oct 11, 2015, 10:59 am
#23
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,300
This is one of those cheap, fast and easy to implement "quick wins" from the company in crisis / new CEO handbook - like the free drink for 1k/GS.
I hope it translates into meaningful and significant changes we like in the future as I sit here on my UEX delayed flight into EWR - typical UA Sunday for me...
I hope it translates into meaningful and significant changes we like in the future as I sit here on my UEX delayed flight into EWR - typical UA Sunday for me...
Oct 11, 2015, 11:13 am
#24
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 2,305
This is a Big Deal (tm) for me. Much, much, much more important than the free drink for 1K's.
I went through a serious weight loss regimen about 2 years ago and that means all I drink these days, really, is water & coffee. Lots of both.
Typical EWR-SFO run, I'll have 4 or 5 cups.
So, having "real" coffee for those? That's tremendous. A much more symbolic win than real dollars for Oscar, but an easy for him to get some early wins under his belt - "We're listening!"
I went through a serious weight loss regimen about 2 years ago and that means all I drink these days, really, is water & coffee. Lots of both.
Typical EWR-SFO run, I'll have 4 or 5 cups.
So, having "real" coffee for those? That's tremendous. A much more symbolic win than real dollars for Oscar, but an easy for him to get some early wins under his belt - "We're listening!"
Oct 11, 2015, 11:21 am
#25
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
This is a Big Deal (tm) for me. Much, much, much more important than the free drink for 1K's.
I went through a serious weight loss regimen about 2 years ago and that means all I drink these days, really, is water & coffee. Lots of both.
Typical EWR-SFO run, I'll have 4 or 5 cups.
So, having "real" coffee for those? That's tremendous. A much more symbolic win than real dollars for Oscar, but an easy for him to get some early wins under his belt - "We're listening!"
I went through a serious weight loss regimen about 2 years ago and that means all I drink these days, really, is water & coffee. Lots of both.
Typical EWR-SFO run, I'll have 4 or 5 cups.
So, having "real" coffee for those? That's tremendous. A much more symbolic win than real dollars for Oscar, but an easy for him to get some early wins under his belt - "We're listening!"
This is a change that I love. Its little things like this that help. They have a ton if issues, but knocking out the little ones is pretty easy to do.
I too lost weight recently on the black coffee, water and vodka rocks diet.
Oct 11, 2015, 11:38 am
#26
Suspended
Join Date: Apr 2012
Location: DEN
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^ me too. Lay off the craft beer, drink more vodka and tequila
Personally I never found freshpoo to be that bad but when UA served Starbucks it was the best Tasting coffee in the skies.
When I read on here that Smisek was tight with the owner of freshpoo (a former CO employee I think) it just solidified to me that Smisek was even more corrupt than I thought
Personally I never found freshpoo to be that bad but when UA served Starbucks it was the best Tasting coffee in the skies.
When I read on here that Smisek was tight with the owner of freshpoo (a former CO employee I think) it just solidified to me that Smisek was even more corrupt than I thought
Oct 11, 2015, 11:42 am
#27
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,561
you're missing the symbolism of the coffee. What Smisek did to UA's coffee is what he did to the entire airline. Fixing the coffee isn't the only thing Oscar needs to do, but it's a positive start.
Oct 11, 2015, 11:47 am
#28
Join Date: May 2013
Location: west coast best coast
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I haven't been to the new UC club in LHR T2. Does it have free JW blue label like BA does?
Oct 11, 2015, 12:07 pm
#29
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
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While getting coffee back is a good start, I agree with this (basically what I wrote a few posts back).
Oct 11, 2015, 1:01 pm
#30
Join Date: Oct 1999
Location: Denver, Colorado, USA
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Posts: 3,335
Alaska serves Starbucks Pike Place Roast, which is miles ahead of what UA calls coffee. I think the coffee on AA is worse, though.