UA Providing Advance Notice (multiple days) of Delays/Cancellations
#31
Join Date: May 2009
Posts: 200
A re-quoted ETD does not change anything in the PNR so there was nothing to see there. Within a certain point before departure, the display of a PNR also displays ETD and ETA information for the flight but it may have been too far in the future for that to happen. So it may have been that the reservations representative who did see it took the extra step of manually looking up the ETD/ETA information.
#32
Join Date: Aug 2014
Posts: 1
i know this is hurting when you have all set to go then there is something that stops you but you need not worry. you may receive another message regarding all set for the flight. The all that is happening is for your good...
Have a safe journey and hope you will be on the right time where you want to be...
Have a safe journey and hope you will be on the right time where you want to be...
#33
Join Date: Mar 2012
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#34
Join Date: May 2012
Location: ORF, RIC
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#35
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Join Date: Sep 2002
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That's the strange thing - the first rep (who was very nice and sympathetic, but just could not see the delay in her system) saw this email in her system and that it went out, but could not see the actual delay posted for the flight (although the website did) nor a delay warning on my PNR.
#36
Join Date: Jul 2008
Location: SEA
Programs: 1K 2MM
Posts: 605
UA Providing Advance Notice (multiple days) of Delays/Cancellations
This is new to me--flying SEA-SFO on 6/24, yesterday I was rebooked on a flight several hours later, and just now received this notification from UA "Your flight on Jun. 24 (UA1531) from Seattle to San Francisco has been canceled due to operational difficulties."
Does that mean a light load? Just wondering.....
Does that mean a light load? Just wondering.....
#37
Join Date: Dec 2009
Location: Nashville, TN
Programs: Marriott Lifetime Titanium.;UA 1.5MM; UA Lifetime Gold (whoppee); DL Plat
Posts: 2,124
This is new to me--flying SEA-SFO on 6/24, yesterday I was rebooked on a flight several hours later, and just now received this notification from UA "Your flight on Jun. 24 (UA1531) from Seattle to San Francisco has been canceled due to operational difficulties."
Does that mean a light load? Just wondering.....
Does that mean a light load? Just wondering.....
#40
Join Date: Sep 2002
Location: Hoboken, NJ; Pembroke Pines, FL
Programs: CO Gold, SPG Gold
Posts: 2,939
Does UA do any schedule mapping 4 days out?
From the fact that you can only search for a tail number 3 days out you *might* think that they don't assign one until then but we know this to be false.
Is there some operational handoff at that point? Or do they redo the schedule at that point to account for unanticipated maintenance?
Or are these processes continuous and occur as far out as necessary when a frame needs to be taken out of service for unscheduled maintenance?
From the fact that you can only search for a tail number 3 days out you *might* think that they don't assign one until then but we know this to be false.
Is there some operational handoff at that point? Or do they redo the schedule at that point to account for unanticipated maintenance?
Or are these processes continuous and occur as far out as necessary when a frame needs to be taken out of service for unscheduled maintenance?
#41
Join Date: May 2014
Posts: 202
Communication?
Maybe somebody looked at the schedule for four days out and realized they were in trouble.
So they communicated the problem as soon as they realized it so passengers had time to deal with it.
Ok, this post is overly optimistic for this board ...
So they communicated the problem as soon as they realized it so passengers had time to deal with it.
Ok, this post is overly optimistic for this board ...
#42
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Location: PSM
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#43
Suspended
Join Date: Aug 2010
Location: DCA
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Posts: 50,262
All it takes is negative availability for an aircraft on one flight somewhere 4 days from now and something has to give. This is likely the flight selected for the hit.
This thread ought to be merged with the one with people claiming that UA loused up by telling them at the last second when it had to have known ages ago....
This thread ought to be merged with the one with people claiming that UA loused up by telling them at the last second when it had to have known ages ago....
#44
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Join Date: Jun 2005
Posts: 38,320
I wouldn't be one bit surprised if they look at loads when deciding which flights (it's unlikely to be just one) get the axe in a situation like this--thus making people think they cancel flights for too light a load.
#45
Join Date: Jul 2006
Location: California
Programs: AA EXP, lowly UA 1K; Hyatt Diamond, SPG Gold, Hilton Gold; National EC, Hertz PC
Posts: 2,212
Could also be they had a plane they needed to take out for major unscheduled MX repair and had to shift schedules to accommodate.