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Non-Functioning IFE on Flight - How Best to Handle?

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Non-Functioning IFE on Flight - How Best to Handle?

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Old May 28, 2015, 5:12 pm
  #1  
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Join Date: Jun 2013
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Non-Functioning IFE on Flight - How Best to Handle?
On UA81 in biz first entertainment system not working. Do I need to get anything from stewardess or can I just complain after flight to customer services?
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Old May 28, 2015, 5:15 pm
  #2  
 
Join Date: Jul 2013
Programs: DYKWIA, But I'm a "Diamond Guest" UA 1K/2MM
Posts: 2,250
Say something to the FA. There is a button hidden near the bottom of your seat they can press to reset the system. Or they can reset this system in the whole cabin.
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Old May 28, 2015, 5:16 pm
  #3  
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Originally Posted by EWRMAN
On UA81 in biz first entertainment system not working. Do I need to get anything from stewardess or can I just complain after flight to customer services?
Ask the stew to re-seat you. If BF is full then you can write into United after the flight commences. They should fire you a handful of Smiles (Smisek-Miles)
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Old May 28, 2015, 5:24 pm
  #4  
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Yeah is full. Will write in also fs looking very sloppy and won't give me water before meal
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Old May 28, 2015, 5:27 pm
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Originally Posted by enviroian
Ask the stew to re-seat you. If BF is full then you can write into United after the flight commences. They should fire you a handful of Smiles (Smisek-Miles)

Umm, you might not get the desired result if you refer to the Flight Attendant as "Stewardess" or -- even worse -- "Stew."
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Old May 28, 2015, 9:13 pm
  #6  
 
Join Date: May 2011
Programs: UA GS, UA 2MM, HH LT Diamond, Bonvoy Titanium
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Originally Posted by porciuscato
Umm, you might not get the desired result if you refer to the Flight Attendant as "Stewardess" or -- even worse -- "Stew."
I always have the Replacements "Tim" LP on stand-by for my own private listening pleasure when things get bad in-flight...
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