United to Hawaii in First Class - What to Expect? (Archive)
#61
Join Date: Feb 2001
Location: Pittsburgh, PA
Programs: United Gold
Posts: 2,047
2 notes - 1) thanks to mods for moving to an appropriate collection thread. I had never seen this thread, maybe cause it had been a while since any 'report' part had been posted in here.
2) I never knew about the infrequent DEN 757 service - fixed. Although I'd be worried about choosing that option given its infrequency.
#62
Join Date: Jun 2002
Location: Potomac MD
Programs: UA MP 1K
Posts: 7,182
Paid F No pillow
My wife and I flew UA 1731 (Kona, Hawaii-Denver) Saturday night in paid F. No pillows. Purser originally told her that he would get us pillows, then told me that UA had discontinued them several years ago. This was a lie-flat, though narrow, 757. The "blanket" was marginally larger than the dinner napkin (dinner was a different story--way overcooked ravioli for my wife and brisket for me that could not be cut by the knife provided).
If UA is going to be a LCC (flight was 6.5 hours), it should not charge for what was called F.
If UA is going to be a LCC (flight was 6.5 hours), it should not charge for what was called F.
#63
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,757
indeed, but UA hasn't had pillows for years in F. Its a travesty.
#64
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,651
Domestic F pillows were optimized out a while ago (possibly by one of the premerger carriers and then spread to the whole merged carrier), while the blankets were optimized to gauze.
#65
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,284
It sounds like a combo of a lying FA and/or a provisioning error.
#66
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 14,924
This is incorrect. There are recent UA trip reports (including one from DEN-HNL) with photos of the wrapped blankets and the pillows atop them in the seats on boarding. The current blanket is better than it used to be, but the pillow is simply adequate.
It sounds like a combo of a lying FA and/or a provisioning error.
It sounds like a combo of a lying FA and/or a provisioning error.
Good luck finding a LCC with lie flats.
Last edited by WineCountryUA; Aug 22, 2016 at 7:53 pm Reason: merging consecutive posts by same member
#67
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,284
It seems the FA was only partially correct as well. Just another one of United's many delightful inconsistencies.
#68
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
It's really worth booking a wide body flight to the Islands. The experience is markedly better than the single aisle aircraft, in all cabins.
#69
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Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 14,924
#70
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Depends on when and where you travel, I guess. I saw more R9s on 777s for April and May of 2017 when 737s were at R0. These are for Mondays and Wednesday flights from/to SFO.
#71
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 14,924
Sorry - I was actually talking about harder-to-get-upgrades beyond Left Coast. A 777 out of SFO is very upgradable.
#72
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,296
They are much harder than they used to be. UA also charges a premium for the widebody flights compared to the 737s.
They do provision the international 752s with pillows sometimes, but it is not consistent. I've always gotten them on the Hawaii 772s.
They do provision the international 752s with pillows sometimes, but it is not consistent. I've always gotten them on the Hawaii 772s.
#73
Join Date: Jan 2005
Location: IAD...and loving it?!
Programs: UA Platinum (1MM Gold), HH Diamond, Marriott Gold
Posts: 858
Ouch! Like earlier posters have reported on, we'll be in F on IAD-HNL (B772) and HNL-DEN-IAD (B757 w/lie flat for the first leg). Never occurred to me that they'd not have pillows with lie flat seats...even worse to some extent than no pillow in a recliner since the full weight of your head isn't trying to find support on a recliner. Looks like time to invest in a couple of cheap, inflatable pillows.
#74
Join Date: Jan 2002
Location: YYZ
Posts: 1,146
Lay Flat to Hawaii
Hi
Im a Air CAnada member...
Have been flying yearly from YYZ-HNL usually via EWR or IAD to ensure a lie flat in J.
I was booked for NOv 30-Dec this year (via EWR both ways) but United changed the schedule - and now the connections dont work.
As far as I can see there is only lie flat to HNL via EWR..
(had IAD been discontinued? do any other cities have lie flat to HNL?)
UA now tells me to go via EWR that I have to overnight at EWR (at my expense) as the first am flight from EWR only leaves 30 min to connect in EWR. ON the way back they are giving me a 35 min connection (!) as they refuse to let me use an AC operated UA codeshare....
Is this correct? Do I have any other choices?
How is United non lie flat J (ie 777-200 via ORD) as compared to this hassle?
thanks for your help
Im a Air CAnada member...
Have been flying yearly from YYZ-HNL usually via EWR or IAD to ensure a lie flat in J.
I was booked for NOv 30-Dec this year (via EWR both ways) but United changed the schedule - and now the connections dont work.
As far as I can see there is only lie flat to HNL via EWR..
(had IAD been discontinued? do any other cities have lie flat to HNL?)
UA now tells me to go via EWR that I have to overnight at EWR (at my expense) as the first am flight from EWR only leaves 30 min to connect in EWR. ON the way back they are giving me a 35 min connection (!) as they refuse to let me use an AC operated UA codeshare....
Is this correct? Do I have any other choices?
How is United non lie flat J (ie 777-200 via ORD) as compared to this hassle?
thanks for your help
#75
Join Date: Aug 2015
Location: HNL
Programs: AS MVPG, Global Entry
Posts: 771
Hi
Im a Air CAnada member...
Have been flying yearly from YYZ-HNL usually via EWR or IAD to ensure a lie flat in J.
I was booked for NOv 30-Dec this year (via EWR both ways) but United changed the schedule - and now the connections dont work.
As far as I can see there is only lie flat to HNL via EWR..
(had IAD been discontinued? do any other cities have lie flat to HNL?)
UA now tells me to go via EWR that I have to overnight at EWR (at my expense) as the first am flight from EWR only leaves 30 min to connect in EWR. ON the way back they are giving me a 35 min connection (!) as they refuse to let me use an AC operated UA codeshare....
Is this correct? Do I have any other choices?
How is United non lie flat J (ie 777-200 via ORD) as compared to this hassle?
thanks for your help
Im a Air CAnada member...
Have been flying yearly from YYZ-HNL usually via EWR or IAD to ensure a lie flat in J.
I was booked for NOv 30-Dec this year (via EWR both ways) but United changed the schedule - and now the connections dont work.
As far as I can see there is only lie flat to HNL via EWR..
(had IAD been discontinued? do any other cities have lie flat to HNL?)
UA now tells me to go via EWR that I have to overnight at EWR (at my expense) as the first am flight from EWR only leaves 30 min to connect in EWR. ON the way back they are giving me a 35 min connection (!) as they refuse to let me use an AC operated UA codeshare....
Is this correct? Do I have any other choices?
How is United non lie flat J (ie 777-200 via ORD) as compared to this hassle?
thanks for your help