Jan 15, 2024, 10:56 am
Last edit by: WineCountryUA
Posted 14 March 2015
NOTE: The overwhelming consensus is that preflight PQD/PQM/RDM information on an itinerary is frequently wrong for inexplicable reasons, but it being wrong on the itinerary has no bearing on whether correct PQD/PQM/RDM will post to your MP account after flying a segment. So don't worry if things look wrong pre-flight; it is only necessary to contact MP if post-flight posting is incorrect.
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Hi everyone,
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
May 19, 2017, 6:20 pm
#571
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
Well I canceled it.
Because when you search manually on UA.com, that return routing clearly shows 9500 PQMs. Since they display it before you book it, I would imagine it would be too much of a hassle to deal with later.
They have their nonstop, the NZ segments and a bunch of QF and Jetstar flights to route MEL to SYD and then the UA nonstop from there. But they don't display the PQMs for those either.
Because when you search manually on UA.com, that return routing clearly shows 9500 PQMs. Since they display it before you book it, I would imagine it would be too much of a hassle to deal with later.
They have their nonstop, the NZ segments and a bunch of QF and Jetstar flights to route MEL to SYD and then the UA nonstop from there. But they don't display the PQMs for those either.
May 19, 2017, 6:21 pm
#572
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,847
Non*A carriers do not earn PQMs even on an UA ticket
May 19, 2017, 6:25 pm
#573
Suspended
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
Because I don't want to have to contact Mileage Plus next February or March, after the flight and get them to credit it correctly.
I understand that's suppose to be the policy but when they display that NZ/UA codeshare getting only 100%, before you book, they might claim that I knowing accepted what they were offering at the time I reserved and purchased the fare.
May 19, 2017, 6:27 pm
#574
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,847
Are you sure about this?
Because I don't want to have to contact Mileage Plus next February or March, after the flight and get them to credit it correctly.
I understand that's suppose to be the policy but when they display that NZ/UA codeshare getting only 100%, before you book, they might claim that I knowing accepted what they were offering at the time I reserved and purchased the fare.
Because I don't want to have to contact Mileage Plus next February or March, after the flight and get them to credit it correctly.
I understand that's suppose to be the policy but when they display that NZ/UA codeshare getting only 100%, before you book, they might claim that I knowing accepted what they were offering at the time I reserved and purchased the fare.
May 19, 2017, 6:31 pm
#575
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
Are you sure about this?
Because I don't want to have to contact Mileage Plus next February or March, after the flight and get them to credit it correctly.
I understand that's suppose to be the policy but when they display that NZ/UA codeshare getting only 100%, before you book, they might claim that I knowing accepted what they were offering at the time I reserved and purchased the fare.
Because I don't want to have to contact Mileage Plus next February or March, after the flight and get them to credit it correctly.
I understand that's suppose to be the policy but when they display that NZ/UA codeshare getting only 100%, before you book, they might claim that I knowing accepted what they were offering at the time I reserved and purchased the fare.
You do not accept any earnings when you book a ticket. Actually they can change it between your booking and you flight if they choose to do so.
May 19, 2017, 6:32 pm
#576
Suspended
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
OK so you guys are saying it will likely post the correct miles once I've taken the flights.
Is there some page I can reference if it doesn't post correctly and I have to contend with MP?
I just went through a dispute with them about ORC which took a few weeks to sort out.
May 19, 2017, 6:43 pm
#577
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,847
Those can be simple or complicated -- depending on the circumstances.
May 19, 2017, 6:46 pm
#578
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
OK so you guys are saying it will likely post the correct miles once I've taken the flights.
Is there some page I can reference if it doesn't post correctly and I have to contend with MP?
I just went through a dispute with them about ORC which took a few weeks to sort out.
Is there some page I can reference if it doesn't post correctly and I have to contend with MP?
I just went through a dispute with them about ORC which took a few weeks to sort out.
here you go from Expert Flyer:
IF VIA UA P- FARES 01JUL16-31DEC30
VIA NZ J REQUIRED BETWEEN AKL-LAX
May 19, 2017, 8:46 pm
#579
Join Date: Jan 2010
Location: ORD
Programs: UA 1K MM, Hilton Diamond, Marriott Platinum
Posts: 380
Purchased S fare (not BE), receipt shows ineligible for PQM/PQD
I purchased a domestic flight for late August travel today, booked as an S fare. It was clearly not a basic economy fare, however the receipt says "mileage accrual: ineligible for mileage accrual or Premier qualifying credit"
I was able to select seats as normal, and I have the "eligible for complimentary upgrade" arrow.
Called the 1K desk and the agent went on hold for 15 min and said it is probably just a display glitch due to the new website roll outs and is confident that I will get my PQD and PQM credit as normal. I'm much less confident about that...
Has this happened to anybody before? Anything I can do other than hope for the best or try to claw for my RDM, PQD and PQM after I fly it if it doesn't post?
I was able to select seats as normal, and I have the "eligible for complimentary upgrade" arrow.
Called the 1K desk and the agent went on hold for 15 min and said it is probably just a display glitch due to the new website roll outs and is confident that I will get my PQD and PQM credit as normal. I'm much less confident about that...
Has this happened to anybody before? Anything I can do other than hope for the best or try to claw for my RDM, PQD and PQM after I fly it if it doesn't post?
May 19, 2017, 8:54 pm
#580
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
Probably a website error. I wouldn't worry about it. I bought a Q and a V from LAX-IAD / IAD - LAX two weeks ago and it said the same thing that you had.
1K desk told me to just keep the boarding passes 'just in case'. Flights credited as appropriate. No issues.
1K desk told me to just keep the boarding passes 'just in case'. Flights credited as appropriate. No issues.
May 19, 2017, 9:39 pm
#581
Join Date: Jan 2010
Location: ORD
Programs: UA 1K MM, Hilton Diamond, Marriott Platinum
Posts: 380
Ah thanks. Glad to hear I'm not alone to have seen this and that it worked out automatically. Gotta love UA and their IT glitches. Will keep a few screenshots and BPs in case though.
May 19, 2017, 9:52 pm
#582
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,396
There's a thread on it here: http://www.flyertalk.com/forum/unite...itinerary.html
Last edited by jsloan; May 19, 2017 at 9:52 pm Reason: grammar
May 19, 2017, 9:55 pm
#583
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,884
I purchased a domestic flight for late August travel today, booked as an S fare. It was clearly not a basic economy fare, however the receipt says "mileage accrual: ineligible for mileage accrual or Premier qualifying credit"
I was able to select seats as normal, and I have the "eligible for complimentary upgrade" arrow.
Called the 1K desk and the agent went on hold for 15 min and said it is probably just a display glitch due to the new website roll outs and is confident that I will get my PQD and PQM credit as normal. I'm much less confident about that...
Has this happened to anybody before? Anything I can do other than hope for the best or try to claw for my RDM, PQD and PQM after I fly it if it doesn't post?
I was able to select seats as normal, and I have the "eligible for complimentary upgrade" arrow.
Called the 1K desk and the agent went on hold for 15 min and said it is probably just a display glitch due to the new website roll outs and is confident that I will get my PQD and PQM credit as normal. I'm much less confident about that...
Has this happened to anybody before? Anything I can do other than hope for the best or try to claw for my RDM, PQD and PQM after I fly it if it doesn't post?
As to he he suscipision it is a BE-related, it doesn't even make sense that if would be correct, as BE still earns RDM. I'd bet there's also a good chance that if you go online after the weekend, and request an email copy of the receipt, it will show up normal again.
Jun 4, 2017, 6:52 pm
#584
Join Date: Dec 2015
Location: Rockies
Programs: UA Platinum, HHonors Diamond, Bonvoy occasionally Bonvoyed Mostly
Posts: 428
Question about PQD on AC ticket booked thru UA
Hi,
I am seeing a weird situation
while booking a business class(P) ticket on UA's website. This is for a round trip from IAD to BOM and my forward journey is on UA metal (IAD-EWR-BOM) and i can see the corresponding PDQ/PQM being shown (15,932 PQM | 3 PQS | $1,288 PQD) but on the return leg is on AC thru
Toronto (BOM-YYZ-IAD) and for the details only show PQM/PQD earnings for the YYZ-IAD leg (692 PQM | 1.5 PQS | $55 PQD). I'm getting ZERO PQM/PQD on the BOM-YYZ leg which seems insane. Does UA not allow earning PQD/PQM on Air Canada metal even if the ticket is booked as UA ?
Has anyone observed this or is this a mistake that i'm encountering ?
thanks in advance
I am seeing a weird situation
while booking a business class(P) ticket on UA's website. This is for a round trip from IAD to BOM and my forward journey is on UA metal (IAD-EWR-BOM) and i can see the corresponding PDQ/PQM being shown (15,932 PQM | 3 PQS | $1,288 PQD) but on the return leg is on AC thru Toronto (BOM-YYZ-IAD) and for the details only show PQM/PQD earnings for the YYZ-IAD leg (692 PQM | 1.5 PQS | $55 PQD). I'm getting ZERO PQM/PQD on the BOM-YYZ leg which seems insane. Does UA not allow earning PQD/PQM on Air Canada metal even if the ticket is booked as UA ?
Has anyone observed this or is this a mistake that i'm encountering ?
thanks in advance
Jun 4, 2017, 6:57 pm
#585
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
If your ticket number starts with "016" then you will earn PQD, PQM and award miles IAW:
https://www.united.com/CMS/en-US/mar...spx?ItemId=313
The calculations as shown rarely work with AC IME
EDIT: The Obligatory keep all boarding passes, might want to get a set printed.
https://www.united.com/CMS/en-US/mar...spx?ItemId=313
The calculations as shown rarely work with AC IME
EDIT: The Obligatory keep all boarding passes, might want to get a set printed.
Last edited by Hipplewm; Jun 4, 2017 at 7:17 pm