Mar 4, 2015, 10:18 am
Last edit by: DELee
Pre-discussions
New United Club menus to be "announced" 4 March 2015
United Clubs to be renovated
Confirmed Clubs with New Food Offerings:
All domestic clubs now confirmed with some version of the New Food Offerings. Full spread at all domestic hubs, with cut-down or hybrid versions at most outstation clubs.
International Clubs with different catering: GUM, HKG, MEX, LHR, NRT
Updates:
October 11, 2017: A new flavor coming to United Clubs
New United Club menus to be "announced" 4 March 2015
United Clubs to be renovated
Confirmed Clubs with New Food Offerings:
All domestic clubs now confirmed with some version of the New Food Offerings. Full spread at all domestic hubs, with cut-down or hybrid versions at most outstation clubs.
International Clubs with different catering: GUM, HKG, MEX, LHR, NRT
Updates:
October 11, 2017: A new flavor coming to United Clubs
UC amenities - regular & special food / snacks, power, wifi, work areas, ...{archive}
Mar 4, 2015, 10:56 am
#46
Join Date: Jul 2014
Location: SFO
Programs: UA Platinum, SPG Gold
Posts: 61
Sounds great! Reminds me a lot of Air Canada MLL offerings, which I enjoy.
Just as long as I can still grab as many thin Tillamook pepper jacks as I can, I'll be happy until the summer.
Just as long as I can still grab as many thin Tillamook pepper jacks as I can, I'll be happy until the summer.
Mar 4, 2015, 11:00 am
#47
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
This is fantastic news, and not just for members of the United Clubs. For more than a decade, the legacies were cutting everything imaginable, and now with industry consolidation and corresponding record profits, the legacies are slowly adding amenities in an effort to actually compete for the record-high fares. Good news for all legacy customers.
Mar 4, 2015, 11:05 am
#48
Join Date: Apr 2008
Location: SYD; Central Coast, NSW
Programs: UA, 1K 2MM
Posts: 947
Excellent news, thank you!
Just hope the UC upgrades include refreshing and more frequent cleaning of the restrooms. Some of these (e.g. SFO International UC) are diabolical and I am sure a health hazard.
Just hope the UC upgrades include refreshing and more frequent cleaning of the restrooms. Some of these (e.g. SFO International UC) are diabolical and I am sure a health hazard.
Mar 4, 2015, 11:07 am
#49
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
I hope this doesn't mean the end to the few of 'good value' selections of premium wine on the menu like Stag's Leap Artemis, Jordan Cab, and Rombauer Chardonnay for prices that are much less than what you'll pay for the same at an outside bar.
Mar 4, 2015, 11:10 am
#50
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,751
does anyone know which ORD clubs have the new food today? thought i saw a post last night saying that only the C club might have it today, but i might be making that up. i gave one of my guys a chase pass since he has a 5hr layover. i'll send him to any club and get some pictures posted on here.
Last edited by riphamilton; Mar 4, 2015 at 11:30 am
Mar 4, 2015, 11:20 am
#51
Join Date: Apr 2013
Location: NYC/WAS
Programs: UA GS, AA EXP, DL '90s PM, now FK (Flying Kettle)
Posts: 541
To my recollection, AA clubs' introduction of paid food led to a big reduction in complimentary food offerings, down to dispenser tubes of sodium mix, and flavorless apples. The cheese now comes out for about 20 minutes each evening. Sometimes.
Mar 4, 2015, 11:22 am
#52
Join Date: Apr 2013
Location: NYC/WAS
Programs: UA GS, AA EXP, DL '90s PM, now FK (Flying Kettle)
Posts: 541
Yes, I'm kind of surprised that no one in this forum has yet tried the new stuff and remarked on it. Or was it just announced today, not actually started just yet?
Mar 4, 2015, 11:24 am
#53
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
This thread is (mostly) about new complimentary food.
Mar 4, 2015, 11:26 am
#54
Join Date: Nov 2006
Location: COS/DEN
Programs: UA 1P (w/ no expectations whatsoever); Marriott Gold; Hilton Silver; Hertz Pres
Posts: 693
Great to see a change that I'll (hopefully) love. If the food is truly fresh (nor sitting out on a tray of melted ice all afternoon and reused from days prior) and staff is more hospitable (however, a small few are truly fantastic), then I absolutely look forward to it.
Now, if we can beef up that wifi like others have pointed out, bring back some printers, as well as coffee cup lids again, and system-wide self-service soft drinks (fountain or cans), then we are really cooking up an improved experience.
(As I'm sure many others are hoping to see their respective Clubs renovated, I need to shout out that I hope DEN East makes that list soon....that thing needs some help).
Granted overall, I suppose at some point UA had to cave to compete again with AA/DL.
Now, if we can beef up that wifi like others have pointed out, bring back some printers, as well as coffee cup lids again, and system-wide self-service soft drinks (fountain or cans), then we are really cooking up an improved experience.
(As I'm sure many others are hoping to see their respective Clubs renovated, I need to shout out that I hope DEN East makes that list soon....that thing needs some help).
Granted overall, I suppose at some point UA had to cave to compete again with AA/DL.
Mar 4, 2015, 11:27 am
#55
Join Date: Apr 2013
Location: NYC/WAS
Programs: UA GS, AA EXP, DL '90s PM, now FK (Flying Kettle)
Posts: 541
Mar 4, 2015, 11:29 am
#56
Senior Moderator
Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,394
and artisanal bread. All-in-all a clear upgrade over the former feeding tubes and plastic wrapped everything. Only surprise was that the dishes of candy which looked like M-and-Ms are really made of soft fruit candy.
Mar 4, 2015, 11:33 am
#57
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
All great news! The only thing I'd like to see is more attention paid to the washrooms in the renovated clubs. True European-style privacy dividers between the stalls, like there are in the SFO T3 club, would be civilized. The new washroom stalls at the BOS UC appear to be made out of aluminum foil. :P It's like being back in middle school.
Showers would be great too, but I know that's never going to happen.
Mar 4, 2015, 11:41 am
#58
Join Date: Apr 2013
Location: NYC/WAS
Programs: UA GS, AA EXP, DL '90s PM, now FK (Flying Kettle)
Posts: 541
Mar 4, 2015, 11:44 am
#59
Join Date: May 2011
Location: California
Programs: UA 1K, SPG Plt, Marriott Gold, National Exec
Posts: 45
Excellent news! Well done United!
Mar 4, 2015, 11:51 am
#60
Join Date: Apr 2005
Location: SAN
Programs: UA Gold/1MM
Posts: 661
Hopefully you'll retrain your ORD and EWR club personnel in basics of customer service.
