Nov 13, 2016, 3:35 pm
Last edit by: WineCountryUA
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.For Flights with Star Alliance™ member airlines and other parter airlines, it may take up to 7 days for miles and Premier qualifying credit to show up in your account. For flights on Virgin Australia, it may take up to 14 days.
If your account isn't updated after 7 or 14 days, depending on the airline, submit a request. Additional documents may be required to complete your request.
How to fill out the request form for ANA, Azul, Eurowings, and JSX:
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.For Flights with Star Alliance™ member airlines and other parter airlines, it may take up to 7 days for miles and Premier qualifying credit to show up in your account. For flights on Virgin Australia, it may take up to 14 days.
If your account isn't updated after 7 or 14 days, depending on the airline, submit a request. Additional documents may be required to complete your request.
How to fill out the request form for ANA, Azul, Eurowings, and JSX:
- For ANA-operated flights within Japan that do not have a ticket number, enter "2050000000000" in the ticket number field.
- For Azul-operated flights within the Brazil that do not have a ticket number, enter "5770000000000" in the ticket number field.
- For Eurowings-operated flights within Europe that do not have a ticket number, enter "1040000000000" in the ticket number field.
- For JSX operated flights that do not have a ticket number, enter "5690000000000" in the ticket number field.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
[Consolidated] UA/Partner flights miles not posting?
Jan 30, 2024, 12:25 pm
#107
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,490
Still waiting on this end. Was told have to wait the full five "business" days. I have a feeling I still have to contact MP.
Got a credit card offer at the end of the chat. How lovely
Got a credit card offer at the end of the chat. How lovely
Feb 4, 2024, 4:41 pm
#108
Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 1,104
Aer Lingus - posted
I'm trying to claim for an Aer Lingus flight I took on 4th January.
I tried to submit it yesterday, and again today, and both times I get the following message:
"Denied. We are currently unable to process your request. Please try again later."
Is this normal?
Any suggestions how to get my claim accepted?!
I tried to submit it yesterday, and again today, and both times I get the following message:
"Denied. We are currently unable to process your request. Please try again later."
Is this normal?
Any suggestions how to get my claim accepted?!
and a week later the miles have now posted
Feb 14, 2024, 6:03 am
#109
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,490
UA flights are no longer reliably posting after arrival (at gate). I have observed multiple times where flight tracking sites don't have aircraft as arrived, but only as landed and taxiing to gate. This has multiple no postings, and only after waiting full 5 day time frame before you can request for missing credit. Negative development for sure.
Feb 25, 2024, 6:06 am
#110
Join Date: Jan 2004
Location: Los Angeles, CA USA
Programs: Aeroflot BONUS, UA Mileage Plus, VG Flying Club
Posts: 290
Claiming Missing Mileage Credit (Azul Airlines)
I flew on Azul 2 weeks ago. Azul is a partner of UA, but the mileage does not appear in my MP account.
The problem is that I need to provide my Azul ticket number to claim the miles. My ticket number does not appear on my ticket. It also does not appear on my Expedia itinerary.
Azul's website does not show flights that have already been flown.
So, how do I get my Azul ticket number?
The problem is that I need to provide my Azul ticket number to claim the miles. My ticket number does not appear on my ticket. It also does not appear on my Expedia itinerary.
Azul's website does not show flights that have already been flown.
So, how do I get my Azul ticket number?
Feb 25, 2024, 10:18 am
#112
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,821
Per UA
How to fill out the request form for ANA, Azul, Eurowings, and JSX:
- For ANA-operated flights within Japan that do not have a ticket number, enter "2050000000000" in the ticket number field.
- For Azul-operated flights within the Brazil that do not have a ticket number, enter "5770000000000" in the ticket number field.
- For Eurowings-operated flights within Europe that do not have a ticket number, enter "1040000000000" in the ticket number field.
- For JSX operated flights that do not have a ticket number, enter "5690000000000" in the ticket number field.
Mar 4, 2024, 5:46 am
#113
Join Date: Jan 2004
Location: Los Angeles, CA USA
Programs: Aeroflot BONUS, UA Mileage Plus, VG Flying Club
Posts: 290