Dec 7, 2014, 12:30 pm
Last edit by: WineCountryUA
This is an archive of older posts, the active thread is Consolidated "United Club Access Questions" Thread
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
What about Domestic First Class?
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
- Be a UC member -- either directly purchased or combined with a credit card (such as Chase MP Club card)* UC members can have 2 guests or guest their spouse and dependent children under 21 years - Note at non-UA *A lounges UC members are allowed only 1 guest.
* The actual UC membership card @ UCs is generally not required if you have a UA BP -- since the UC membership is tied to the MP account
* Same day BP on ANY airline (arriving or departing)
* Spousal memberships are available as an extra cost option - Be traveling as *G member (see UA *G on domestic-only itinerary limitation) with departing *A BP showing your status while in any cabin* Can guest 1 traveler with a departing *A BP.
* UA *G cannot access domestic UCs unless traveling on a *A international itin (within 24 hours - can be different PNR)
* If non-UA *G but crediting to UA MP, you will need to present your non-UA *G card. There have been some reports of refused entry -- agents claiming you have to be crediting to the same program as you are requesting entry
- Be departing that airport in *A International Business or International First (with BP)* International First passengers can guest 1 traveler with a departing *A BP. No guests for International Business.
* UA has an expanded access policy that those traveling same day International Business or International First on UA operated flights can access UCs at any same day connecting airport
- Premium transcontinental non-stop (EWR-SFO/LAX & BOS-SFO) business class traveler* Limited to origin and destination airports of the premium transcontinental flight -- does not include connecting cities
* No guests - Have or purchase a UC one-time access pass* No guests
- Have Amtrak Select Plus or Select Executive status.* 1 guest
* Same day BP on ANY airline (arriving or departing)
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
Travel to or from Canada, the Caribbean, Central America, Guam and Mexico are considered international itineraries for the purposes of United Club access.
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
Consolidated "United Club Access Questions" Thread [ARCHIVE]
Mar 28, 2017, 2:12 pm
#2671
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
USAa-USAb-INTL gets lounge access at both USA airports.
INTL-USAa-USAb gets access at USAa if the inbound flight is on UA.
Mar 28, 2017, 2:20 pm
#2672
Suspended
Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 4,783
USAa-USAb-INTL gets lounge access at both USA airports.
However, the boarding pass on the USA-USA flight should have a INTL added to them.
Non UA*G cardholders should get access to.
Morever, UA*G may access Star Alliance (non UA) operated lounges, if they can access the terminal. Exceptions exist of course (SQ Lounge at SFO).
Mar 28, 2017, 2:51 pm
#2673
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
If you have *G you get lounge access regardless on the basis of the international *A segment. It's a somewhat annoying hole if you don't have *G and aren't flying UA metal.
Mar 28, 2017, 3:00 pm
#2674
Join Date: Jul 2014
Location: Rowley, MA / Edgartown, MA / Christiansted, St. Croix (USVI)
Programs: UA LT GS/4.96MM, Marriott LT Titanium, IHG Platinum, Global Entry, TSA Pre✓, Korea SeS, APEC
Posts: 579
My daughter, back in January, was flying from DEN to PVR (Mexico) on an award ticket plus an RPU. She was admitted to the DEN United Club. Does this seem right. I get confused as Mexico is not over water.
Mar 28, 2017, 3:05 pm
#2675
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
Yes - I guess in this context "international" is probably more accurate. Mexico, Canada, and even Guam and Puerto Rico are treated on par with other destinations in this case.
Mar 28, 2017, 3:05 pm
#2676
Join Date: Nov 2005
Location: DTW and ORD
Posts: 667
https://www.united.com/web/en-US/con...ge/access.aspx
*An international itinerary includes travel to or from any destination outside the 50 United States. Travel to or from Canada, the Caribbean, Central America, Guam and Mexico are considered international itineraries for the purposes of United Club access.
Mar 28, 2017, 3:12 pm
#2677
Join Date: Jul 2012
Posts: 1,319
In fact, INTL - USAa - USAb - USAc apparently gets access both at USAa and USAb (and, moreover, even if USAb is the next day from the international arrival at USAa, though still somewhat within 24 hours)
Mar 28, 2017, 3:37 pm
#2678
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
In fact, INTL - USAa - USAb - USAc apparently gets access both at USAa and USAb (and, moreover, even if USAb is the next day from the international arrival at USAa, though still somewhat within 24 hours)
or if the passenger had *G status if be able to fully answer
Apr 12, 2017, 3:39 pm
#2679
Join Date: Apr 2017
Location: SNA
Programs: UA *G, Marriott Platinum/LT Gold
Posts: 13
UA Club Lounge access (*G)
new to FT (long time reader but first time "poster" :-)) so please excuse if there is a duplicate thread (i did search the forum though and couldn't find a similar thread to post to). Here's my question:
I am a *G with an upcoming trip from LAX-EWR-DEL. Flying UA1997 to EWR and then UA82 to DEL. The United website Club access and eligibility requirements states:
"A valid Star Alliance Gold membership card and a same-day boarding pass for travel on an international flight operated by a Star Alliance member airline (departure airport can be different from that of the United Club location being entered)"
does this mean that i can access the Club Lounge at both LAX and EWR ? i do plan on arriving to T7 at LAX atleast 3 hours prior so a Club access would be nice.
Thanks in advance.
I am a *G with an upcoming trip from LAX-EWR-DEL. Flying UA1997 to EWR and then UA82 to DEL. The United website Club access and eligibility requirements states:
"A valid Star Alliance Gold membership card and a same-day boarding pass for travel on an international flight operated by a Star Alliance member airline (departure airport can be different from that of the United Club location being entered)"
does this mean that i can access the Club Lounge at both LAX and EWR ? i do plan on arriving to T7 at LAX atleast 3 hours prior so a Club access would be nice.
Thanks in advance.
Apr 12, 2017, 3:44 pm
#2680
Join Date: Jan 2015
Posts: 63
I believe so as long as your destination is international and within 24 hours. Some of the pros on here can chime in and correct me if I am mistaken.
Apr 12, 2017, 3:54 pm
#2681
Join Date: Apr 2017
Location: SNA
Programs: UA *G, Marriott Platinum/LT Gold
Posts: 13
yes destination is DEL (Delhi, India) and the departure from EWR (to DEL) is same day.
Apr 17, 2017, 4:04 pm
#2682
Join Date: Jul 2005
Posts: 128
UA *G and UA Club member...domestic Canada in Maple Leaf lounge ?
Hi,
I wasn't sure if this should be here or the AC forum, but since I am *G due to UA and have a UA Club membership this made more sense. Apologies if otherwise.
I understand I can use the AC Maple Leaf Lounge on a transborder flight and leverage that perk frequently.
However, when on an AC flight departing and landing within Canada, so never leaving Canada, do I have any MLL access privileges with my credentials?
Hope you can help....Mike
I wasn't sure if this should be here or the AC forum, but since I am *G due to UA and have a UA Club membership this made more sense. Apologies if otherwise.
I understand I can use the AC Maple Leaf Lounge on a transborder flight and leverage that perk frequently.
However, when on an AC flight departing and landing within Canada, so never leaving Canada, do I have any MLL access privileges with my credentials?
Hope you can help....Mike
Apr 17, 2017, 4:11 pm
#2683
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
May 10, 2017, 1:48 pm
#2684
Join Date: Aug 2010
Location: Sheffield, UK
Programs: BA - Silver,Hilton-Diamond, IHG - PlatAmb, GHA - Plat
Posts: 766
Quick question, I have a few flights on UA coming up, so have done the Status challenge and want to understand if im arriving on a International flight into EWR and then connecting onto RDU, will I have access to a lounge and same on the way home from RDU, will I have access as a Premier Platinum member?
Apologies forgot to say these are economy bookings.
Apologies forgot to say these are economy bookings.
Last edited by atmorris; May 10, 2017 at 1:55 pm
May 10, 2017, 3:36 pm
#2685
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Quick question, I have a few flights on UA coming up, so have done the Status challenge and want to understand if im arriving on a International flight into EWR and then connecting onto RDU, will I have access to a lounge and same on the way home from RDU, will I have access as a Premier Platinum member? ....