Jan 1, 2015, 3:42 pm
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
These are the two rules for this thread:
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to 2014's thread (now closed):
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2014 Thread]
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to 2014's thread (now closed):
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2014 Thread]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Sep 28, 2015, 2:55 pm
#1966
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Join Date: May 2015
Location: BOS, YVR, ZRH
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Posts: 17,383
How long does United usually take to process a refund for a within-24h cancellation?
Sep 28, 2015, 3:00 pm
#1967
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,636
Since United allows a free refund within 24 hours of booking, does this hold allow for a double-dip of time (ie hold for 24 hours, book, then have another 24 hours from booking to cancel risk free?)? Or would the 24 hour risk free cancellation start from the time the reservation was held?
Sep 28, 2015, 3:08 pm
#1968
Join Date: Aug 2013
Location: SNA
Programs: AA gold, DL Gold, HHonors Diamond, Hyatt Explorist, IHG Plat
Posts: 446
Probably same number for LX and OS. I have an itinerary where LH/TP/OS/LO/SK all have the same booking code. You should be able to verify on OS web site.
Sep 28, 2015, 3:29 pm
#1969
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,426
Since United allows a free refund within 24 hours of booking, does this hold allow for a double-dip of time (ie hold for 24 hours, book, then have another 24 hours from booking to cancel risk free?)? Or would the 24 hour risk free cancellation start from the time the reservation was held?
Sep 28, 2015, 3:29 pm
#1970
Join Date: Mar 2009
Location: BOS
Programs: UA Silver, DL, AA
Posts: 164
Since United allows a free refund within 24 hours of booking, does this hold allow for a double-dip of time (ie hold for 24 hours, book, then have another 24 hours from booking to cancel risk free?)? Or would the 24 hour risk free cancellation start from the time the reservation was held?
Beware the Fake Hold is a soft hold, not a guaranteed one like FareLock. The fake hold may buy you some hours, but it also might not be there anymore when you go back to pay for it.
Sep 28, 2015, 7:18 pm
#1971
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,120
Sep 28, 2015, 7:40 pm
#1972
Join Date: Jun 2015
Location: LIM
Programs: United Premier 1K, Hilton Diamond, Bonvoy Gold, AmEx Plat
Posts: 559
There's also a link saying 'phone order page', which is from a sentence saying 'If you would like to pay by phone, please visit out phone order page'. Click on that link and it'll also give you 24h.
Sep 28, 2015, 10:12 pm
#1973
Join Date: Apr 2010
Posts: 207
Daughter booked award tix on 7/1 to Germany for Christmas markets in Dec.. The transatlantic portion is on LH and we just found out that it was not booked correctly by United and LH doesn't have the reservation. They are now trying to route her on much less favorable routes - we have a confirmation email which states "ticketed". What is our recourse?
Sep 29, 2015, 3:10 am
#1974
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,416
Daughter booked award tix on 7/1 to Germany for Christmas markets in Dec.. The transatlantic portion is on LH and we just found out that it was not booked correctly by United and LH doesn't have the reservation. They are now trying to route her on much less favorable routes - we have a confirmation email which states "ticketed". What is our recourse?
You can probably force UA to honor the original ticket with a DOT complaint, although I would be surprised if this can't be resolved short of that. It's much easier for UA to open award space on its own metal than to buy seats on LH, so I would suggest looking for a routing that works flying UA TATL, and politely insist that UA rebook that.
Sep 29, 2015, 3:41 am
#1975
Join Date: Sep 2015
Programs: UNITED
Posts: 2
SWU RU
I can no longer find on United site how many miles I need to get system wide and regional upgrades. Does anyone know where on the site I can find this?
Sep 29, 2015, 8:11 am
#1976
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
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Sep 29, 2015, 9:08 am
#1977
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,426
Sep 29, 2015, 10:27 am
#1978
Join Date: Sep 2015
Programs: UNITED
Posts: 2
Sep 29, 2015, 12:50 pm
#1979
Join Date: Aug 2009
Posts: 451
How is the first class on United 737-800? Should I spend 25,000 miles (OW) for a 5 hour domestic flight?
Sep 29, 2015, 2:03 pm
#1980
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,416
Unfortunately, you're not going to know in advance whether your flight has the slimline seats in economy. If it does, you'll probably wish you had spent the extra miles for F.
