Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
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Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to 2014's thread (now closed):
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2014 Thread]
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to 2014's thread (now closed):
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2014 Thread]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
#496
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Another simple question that I think I know the answer to but just wanted to check with the FlyerTalk experts in case something has changed. If I buy an upgrade from coach to first class with money (no instrument or miles) will that money be counted toward my PQD total?
If the purchase triggers a re-fare and puts you in a new fare bucket for travel then yes. If not, no. And it is generally not readily apparent which way it will go just from the offer screen.
Last edited by WineCountryUA; Mar 12, 2015 at 9:10 pm Reason: split post due to move
#497
Join Date: Apr 2012
Location: LAX
Programs: IHG Plat
Posts: 61
Book award on non-alliance codeshares?
Not sure if this is a stupid question: I'm trying to book SYD-ZQN using UA miles. The only nonstop Air New Zealand flight has a crappy 7am departure time, which I prefer to avoid during a relaxing vacation. There's a 10:40am departure that's operated by Virgin Australia, codeshare with Air New Zealand. Am I able to book this using UA miles? I know I can't do it online since it doesn't show up in the search, but can I do it over the phone?
Thanks in advance!
Thanks in advance!
#498
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
Not sure if this is a stupid question: I'm trying to book SYD-ZQN using UA miles. The only nonstop Air New Zealand flight has a crappy 7am departure time, which I prefer to avoid during a relaxing vacation. There's a 10:40am departure that's operated by Virgin Australia, codeshare with Air New Zealand. Am I able to book this using UA miles? ...
#499
Join Date: Jul 2004
Location: HNL
Programs: United Gold
Posts: 1,581
My company bought me a bulk ticket IAD-HNL. I called the 1K line to try and see how much it would cost to re-fare the ticket from U to some to some First Class fare, but the agent said it wouldn't let her even check how much that would cost.
She did say that if R space opened up (it's currently R0 but F7) I could use an RPU to upgrade.
Should I try to call again for a more knowledgeable agent or can bulk fares not be modified to a First Class fare?
She did say that if R space opened up (it's currently R0 but F7) I could use an RPU to upgrade.
Should I try to call again for a more knowledgeable agent or can bulk fares not be modified to a First Class fare?
#500
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
My company bought me a bulk ticket IAD-HNL. I called the 1K line to try and see how much it would cost to re-fare the ticket from U to some to some First Class fare, but the agent said it wouldn't let her even check how much that would cost.
She did say that if R space opened up (it's currently R0 but F7) I could use an RPU to upgrade.
Should I try to call again for a more knowledgeable agent or can bulk fares not be modified to a First Class fare?
She did say that if R space opened up (it's currently R0 but F7) I could use an RPU to upgrade.
Should I try to call again for a more knowledgeable agent or can bulk fares not be modified to a First Class fare?
BULK tickets are an issue for a numbers of reason such as not PQM earning
Some BULK fares are non-upgradeable but fortunately sounds like yours is.
Last edited by WineCountryUA; Mar 10, 2015 at 7:15 pm Reason: corrected error
#501
Join Date: Oct 2014
Programs: DL Diamond, SPG/Marriott Plat, HH Diamond
Posts: 132
Newb question on award booking.
I have found a Saver Business/First (2-cabin) award available on a CVG-ORD-BRU-BKK flight. The BRU-BKK leg is operated by TG. The award costs 80k miles indicating it is for First on a 2-cabin instead of Business on a 3-cabin. My question is about the TG segment. I can't see the seat map for TG on UAs website. If I book this how do I know what I will be getting on the TG leg? Will I be in first? Business if their plane is 3-cabin? TG leg is a 777-300. Thanks in advance.
I have found a Saver Business/First (2-cabin) award available on a CVG-ORD-BRU-BKK flight. The BRU-BKK leg is operated by TG. The award costs 80k miles indicating it is for First on a 2-cabin instead of Business on a 3-cabin. My question is about the TG segment. I can't see the seat map for TG on UAs website. If I book this how do I know what I will be getting on the TG leg? Will I be in first? Business if their plane is 3-cabin? TG leg is a 777-300. Thanks in advance.
#502
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
Saver Business/First (2-cabin) (I/IN) will book into business on a 3-class aircraft. F on 3-class requires O.
#503
Join Date: Mar 2013
Posts: 39
A question about club access: I will be travelling tomorrow on a domestic UA itinerary. I am UA Silver. I am Turkish Airlines (*A) gold (and have a card to prove it). The miles will be credited to my UA account. Will I have lounge access?
I think the answer is yes, and perhaps I'm being obtuse, but I can't definitively make sense of either the *A or UA pages, which seem to be almost wilfully ambiguous on this matter.
I think the answer is yes, and perhaps I'm being obtuse, but I can't definitively make sense of either the *A or UA pages, which seem to be almost wilfully ambiguous on this matter.
#504
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Having said that, showing just your card might work.
As for the rules, the rules are pretty clear with respect to *G access on domestic itineraries. Those rules assume alignment of the FF card and the one being credited to on the BP.
#505
Join Date: Aug 2001
Location: NY
Programs: AA: ExPlat & 3MM; UA: 1k; KL: Plat 4 Life; Hyatt: Plat; SPG, Marriott, Hilton: Gold
Posts: 2,708
To be eligible to enter the lounge via a non-UA *Gold, the agents can ask that your BP show crediting to that particular FF.
Having said that, showing just your card might work.
As for the rules, the rules are pretty clear with respect to *G access on domestic itineraries. Those rules assume alignment of the FF card and the one being credited to on the BP.
Having said that, showing just your card might work.
As for the rules, the rules are pretty clear with respect to *G access on domestic itineraries. Those rules assume alignment of the FF card and the one being credited to on the BP.
#506
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
#507
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
#508
Join Date: Sep 2009
Location: IAH
Programs: UA 1K, 1MM; IHG Spire; HH Diamond; Marriott Gold (UA); National Executive Elite
Posts: 669
I hope this counts as a simple question.
Using miles, I have purchased an Award trip for my wife and I to Europe this summer.
The "outbound" is a partner flight from USA to Italy, with a short break in the UK in the middle. The return is from Italy to the USA, albeit leaving from a different Italian airport.
All legs are currently on partner Airlines, but all booked on the United website as a single itinerary.
IIRC, I tried to book that "outbound" as a separate stand-alone one-way Award trip, and I thought I had booked the "return" as a separate stand-alone one-way Award trip.
The reason for that was that I knew I would likely be making a change to the return itinerary at some point.
However the receipt I am looking at on United.com shows a single United Ticket Number covering all legs.
That said, the receipt includes a physical gap in the printout between the outbound and the return.
The outbound is in Saver Business
The return is in Saver Economy.
The reason is that at the time
a) there were no Saver Award Business seats
b) I couldn't afford Regular Award Business seats, didn't have enough miles.
I will shortly have enough miles to change that "return" segment, however it will be a completely different itinerary (and also in Regular Business Award).
The question is can I amend the return itinerary without affecting the outbound itinerary?
(i.e. if I amend the last part of the itinerary, does the whole ticket need to be reissued, and would that negate my Saver Business Award for the outbound)?
Thanks!
Using miles, I have purchased an Award trip for my wife and I to Europe this summer.
The "outbound" is a partner flight from USA to Italy, with a short break in the UK in the middle. The return is from Italy to the USA, albeit leaving from a different Italian airport.
All legs are currently on partner Airlines, but all booked on the United website as a single itinerary.
IIRC, I tried to book that "outbound" as a separate stand-alone one-way Award trip, and I thought I had booked the "return" as a separate stand-alone one-way Award trip.
The reason for that was that I knew I would likely be making a change to the return itinerary at some point.
However the receipt I am looking at on United.com shows a single United Ticket Number covering all legs.
That said, the receipt includes a physical gap in the printout between the outbound and the return.
The outbound is in Saver Business
The return is in Saver Economy.
The reason is that at the time
a) there were no Saver Award Business seats
b) I couldn't afford Regular Award Business seats, didn't have enough miles.
I will shortly have enough miles to change that "return" segment, however it will be a completely different itinerary (and also in Regular Business Award).
The question is can I amend the return itinerary without affecting the outbound itinerary?
(i.e. if I amend the last part of the itinerary, does the whole ticket need to be reissued, and would that negate my Saver Business Award for the outbound)?
Thanks!
#509
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
....
IIRC, I tried to book that "outbound" as a separate stand-alone one-way Award trip, and I thought I had booked the "return" as a separate stand-alone one-way Award trip.
The reason for that was that I knew I would likely be making a change to the return itinerary at some point.
However the receipt I am looking at on United.com shows a single United Ticket Number covering all legs. ...
IIRC, I tried to book that "outbound" as a separate stand-alone one-way Award trip, and I thought I had booked the "return" as a separate stand-alone one-way Award trip.
The reason for that was that I knew I would likely be making a change to the return itinerary at some point.
However the receipt I am looking at on United.com shows a single United Ticket Number covering all legs. ...
See http://www.flyertalk.com/forum/unite...d-tickets.html
....The outbound is in Saver Business
The return is in Saver Economy.
The reason is that at the time
a) there were no Saver Award Business seats
b) I couldn't afford Regular Award Business seats, didn't have enough miles.
I will shortly have enough miles to change that "return" segment, however it will be a completely different itinerary (and also in Regular Business Award).
The question is can I amend the return itinerary without affecting the outbound itinerary?...
The return is in Saver Economy.
The reason is that at the time
a) there were no Saver Award Business seats
b) I couldn't afford Regular Award Business seats, didn't have enough miles.
I will shortly have enough miles to change that "return" segment, however it will be a completely different itinerary (and also in Regular Business Award).
The question is can I amend the return itinerary without affecting the outbound itinerary?...
More in http://www.flyertalk.com/forum/unite...5-forward.html
#510
Join Date: Aug 2014
Posts: 10
SO I will have 100k UA points or so (50k from UA credit card, 50k from flying over the years) . RIght now i am silver, how much are these points worth?
THe whole PQM thing is very confusing. I am not planning on flying anywhere though apart from whatever i can get out of free flights.
THe whole PQM thing is very confusing. I am not planning on flying anywhere though apart from whatever i can get out of free flights.