Ethiopian Airlines (ET) award questions / experiences
Apr 1, 2015, 9:48 pm
#46
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 2,770
Don't loose your boarding passes, I flew Ethiopian from FRA-ADD-JIB on Jan 16. I am still fighting for the miles to post. They say they have no record of me flying. I had to go as far as emailing United my Itinerary from our company travel agent, electronic boarding passes along with the paper boarding passes from the flights. I originally requested miles, then sent them the paper boarding passes, then the itinerary with all the other documents. Maybe next I'll need to show them the picture of the plane as I am walking down the Jetway onto the plane with the picture timestamped. What a joke, they act so ignorant when talking to them, yet they understand what you are talking about. I will never fly Ethiopian again.
I flew IAD-ADD-ENU-FRA. First two legs credited automatically but other two still haven't, few weeks on
Apr 2, 2015, 7:18 am
#47
Join Date: Jul 2014
Programs: Platinum United, Marriott
Posts: 5
Sorry for going off topic, Ethiopian has no record of me on the 2 flights. I did get credit for the return trip.
United said if Ethiopian still cannot confirm, that they could still make a final decision and credit the miles
United said if Ethiopian still cannot confirm, that they could still make a final decision and credit the miles
Apr 7, 2015, 9:25 pm
#48
Join Date: Oct 2013
Location: LAX,SNA,SAN
Programs: UA GS, Marriott LP, Hertz Gold
Posts: 861
Called UA 1k for help and she could not get the seats either via Saver Award LAX-DUB or any award on any date in July. We only checked about 4 possible outbound dates. Is there any other way to gets these seats, saver or standard award Economy? If I cannot book on dot com and agent cannot book either, what other actions can I pursue?
Apr 7, 2015, 10:04 pm
#49
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,745
You won't like this response, but you can get a seat by paying for it.
Award seats are capacity controlled, and you are looking at the high summer season three months out.
I would have been more surprised if you had found award seats.
Sorry.
Award seats are capacity controlled, and you are looking at the high summer season three months out.
I would have been more surprised if you had found award seats.
Sorry.
Apr 7, 2015, 10:36 pm
#50
Join Date: Oct 2013
Location: LAX,SNA,SAN
Programs: UA GS, Marriott LP, Hertz Gold
Posts: 861
Agreed, but this route just opened seats and the agent and myself can see the seats on dot com but cannot select the availability. Are you saying that the agent and I are seeing or possibly seeing false availability? Might be so, but for every flight there is standard and saver but I will give it a few more tries then just give up.
Apr 8, 2015, 6:46 am
#53
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,400
Interesting -- it looks like availability is there and when 
ne tries to book one sees this:
I've not looked to see whether ANA shows award space on this flight, but that would be an interesting exercise...
ne tries to book one sees this:Error
Due to rapidly changing partner availability the following flights are no longer available. Please choose another flight or modify your search criteria.
Ethiopian Airlines flight ET505 - 7/4/2015 - 11:45 p.m. - Los Angeles, CA (LAX) to Dublin, Ireland (DUB)
Due to rapidly changing partner availability the following flights are no longer available. Please choose another flight or modify your search criteria.
Ethiopian Airlines flight ET505 - 7/4/2015 - 11:45 p.m. - Los Angeles, CA (LAX) to Dublin, Ireland (DUB)
Apr 8, 2015, 7:06 am
#54
Join Date: Sep 2006
Location: CLE
Programs: CO Gold - 1MM, IC Plat, Hertz PC
Posts: 1,644
Apr 8, 2015, 7:09 am
#55
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,400
n those dates the UA site actually gets past where it got stuck before -- with no errors.
Apr 8, 2015, 2:23 pm
#56
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,745
Jun 9, 2015, 2:05 pm
#59
Join Date: May 2002
Location: OAK
Programs: AS MVPG; WN A-List; Marriott Plat; IHG Plat; HH Diamond; all the rest
Posts: 650
Has anyone worked out a resolution for ticketing award seats on ET 504, DUB-LAX?
That's the flight I need on the date I need it, in July (low level award space showing), and the MP agent says the system won't let him book it.
EDITED: ANA tool is not showing the seats on ET. I guess it's a .bomb issue.
That's the flight I need on the date I need it, in July (low level award space showing), and the MP agent says the system won't let him book it.
EDITED: ANA tool is not showing the seats on ET. I guess it's a .bomb issue.
Last edited by DCA-SEA; Jun 9, 2015 at 2:24 pm
Jun 29, 2015, 6:27 pm
#60
Join Date: May 2010
Programs: United Miles
Posts: 63
Phantom Award (ET504) on United.com -- real or no?
So, for the last two weeks, United.com lists Ethiopian 504 DUB-LAX on 8/10 as available as a saver fare -- a flight that would really help me out to get home in time for the kids new school year. However all attempts to book online fail. Calling for assistance, they also see the flight, but fail to book as well. When I press for a reason this has been showing up for weeks, I get nothing.
I could really use this leg. Is there a way to determine if this is actually available as an award and worth pressing somehow? And if so, how can I press this with UA? It appears every instance of the flight suffers this problem (listed as award, but then errors as unbookable, including the instances in the next few days.
I could really use this leg. Is there a way to determine if this is actually available as an award and worth pressing somehow? And if so, how can I press this with UA? It appears every instance of the flight suffers this problem (listed as award, but then errors as unbookable, including the instances in the next few days.