United Club Wine: False Advertising
#1
Original Poster
Join Date: Sep 2010
Programs: HH, UAMP
Posts: 39
United Club Wine: False Advertising
Has anybody else noticed that on the price list cards on the bars in the United Club they are advertising Mark West Napa Valley Pinot Noir but what is actually being served is Mark West California Pinot Noir?
I mentioned this to a few people and it was suggested that I was being picky and snobby. However, I view it as a false advertising thing. Its clearly a nationwide issue as I have noticed it in 5 different clubs now. Also, I want to drink the Mark West Napa Valley Pinot. Its really really good! The California version is well... meh. The difference is... Mark West California is almost cheap enough to be served as the house wine. Mark West Napa Valley however is actually a top shelf wine.
I mentioned this to a few people and it was suggested that I was being picky and snobby. However, I view it as a false advertising thing. Its clearly a nationwide issue as I have noticed it in 5 different clubs now. Also, I want to drink the Mark West Napa Valley Pinot. Its really really good! The California version is well... meh. The difference is... Mark West California is almost cheap enough to be served as the house wine. Mark West Napa Valley however is actually a top shelf wine.
#2
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
Is there a 'napa valley' version - I've only seen the California and the Russian River. Neither are more than $15 a bottle retail.
The only values on the UA wine list are the Rombauer Chardonnay ($36/bottle), Stags Leap, and the Jordan Cab ($49/bottle).
They are priced nearly at-cost so very little markup from UA, esp with the card discount. Good values for bar wine.
The rest of the lot is priced about the same per glass but retails only about $10-$15 per bottle.
Before the downgrade of the clubs the entire list was priced at-cost so lots of values to be found.
The only values on the UA wine list are the Rombauer Chardonnay ($36/bottle), Stags Leap, and the Jordan Cab ($49/bottle).
They are priced nearly at-cost so very little markup from UA, esp with the card discount. Good values for bar wine.
The rest of the lot is priced about the same per glass but retails only about $10-$15 per bottle.
Before the downgrade of the clubs the entire list was priced at-cost so lots of values to be found.
#3
Original Poster
Join Date: Sep 2010
Programs: HH, UAMP
Posts: 39
They make a Russian River variant which is Sonoma County and they also make a Carneros variant which covers parts of both Sonoma and Napa. Either would be more accurate to what is being advertised versus what is being delivered.
Well, I guess maybe I am making a mountain out of a molehill then. It just seemed that to put the California appellation version up there and charging for it seemed out of place next to the Rombauer and Jordan up there.
Well, I guess maybe I am making a mountain out of a molehill then. It just seemed that to put the California appellation version up there and charging for it seemed out of place next to the Rombauer and Jordan up there.
Last edited by WineCountryUA; Nov 4, 2014 at 10:29 pm Reason: merging consecutive posts by same member
#4
Join Date: Jun 2012
Location: BOS
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Posts: 204
Agreed, but would add the Veuve to this list.
#5
Join Date: Dec 2003
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I also noticed the Château le Blanc '68 is supposed to be served slightly chilled. UA is serving it at room temperature!
http://youtu.be/WF56VO0qqLQ?t=10s
Who do they think we are? Animals?!
http://youtu.be/WF56VO0qqLQ?t=10s
Who do they think we are? Animals?!
#6
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,682
I mentioned this to a few people and it was suggested that I was being picky and snobby. However, I view it as a false advertising thing. Its clearly a nationwide issue as I have noticed it in 5 different clubs now
It's lost on me with no palate but I agree the goods should match the marketing.
#7
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#8
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Join Date: May 2000
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Posts: 13,691
How is it "false advertising"? Is United implying that buying a Club membership guarantees an unlimited supply of that particular type of wine? Or are they serving the California in a Napa Valley bottle and hoping no one notices?
If you go to a restaurant and they don't happen to have every item exactly as is on the menu, is that "false advertising" too?
If you go to a restaurant and they don't happen to have every item exactly as is on the menu, is that "false advertising" too?
#9
Used to be MBS PremExec
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How is it "false advertising"? Is United implying that buying a Club membership guarantees an unlimited supply of that particular type of wine? Or are they serving the California in a Napa Valley bottle and hoping no one notices?
If you go to a restaurant and they don't happen to have every item exactly as is on the menu, is that "false advertising" too?
If you go to a restaurant and they don't happen to have every item exactly as is on the menu, is that "false advertising" too?
If they're saying it's A, and it's really B (with a significant drop in quality)...Then it is indeed deception. But United wouldn't engage in deception, would they?
#10
Join Date: Nov 2013
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I've noticed this as well in the past and just served it up to a simple mistake as I don;'t believe their sommelier panel (or whatever they call it) are actually that involved in selecting specific wines or vintages - after their initial recommendations. I just chalk t up to an internal UA buyer thinking it' the same thing. I'm just glad they have a more premum selection at all now!
#12
Join Date: Oct 2009
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Posts: 881
OP's complaint is more than valid -- on two bases. First, the Napa Valley appellation has legal standing. That is, any wine labeled as Napa must have minimum percentage of its grapes from Napa. So, selling California wine as Napa wine is illegal. Second, the advertising (i.e., the stuff written on the price card) is deceptive. Because it describes a product that is different from what is being offered. Note that this happens all the time in restaurants, especially with respect to the vintage year of the wine (and "strangely," the offered vintage year is almost always a poorer year than the one listed on the menu). If it is cheap stuff, I usually accept the wine and point out to the server that the list is incorrect. But if it is a different wine altogether (and California is certainly different than Napa), I would send it back. Of course I am waiting for the day that the wine menu lists a Gevrey-Chambertin (at Gevrey-Chambertin) prices, but delivers me a bottle of Le Chambertin.
#13
Original Member
Join Date: May 1998
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Or the fact that with the new vintage, they had to source from other areas within California and no longer meets the 75% rule for it to be called Napa Valley wine. Then again, just because a wine is from Napa doesn't guarantee it to be good. Same reason goes when Opus One is just a red table wine.
Another overblown thread title.
Another overblown thread title.
#14
Join Date: Feb 2006
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First, the Napa Valley appellation has legal standing. That is, any wine labeled as Napa must have minimum percentage of its grapes from Napa. So, selling California wine as Napa wine is illegal. Second, the advertising (i.e., the stuff written on the price card) is deceptive. Because it describes a product that is different from what is being offered...
#15
Join Date: Jul 2007
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Has anybody else noticed that on the price list cards on the bars in the United Club they are advertising Mark West Napa Valley Pinot Noir but what is actually being served is Mark West California Pinot Noir?
I mentioned this to a few people and it was suggested that I was being picky and snobby. However, I view it as a false advertising thing. Its clearly a nationwide issue as I have noticed it in 5 different clubs now. Also, I want to drink the Mark West Napa Valley Pinot. Its really really good! The California version is well... meh. The difference is... Mark West California is almost cheap enough to be served as the house wine. Mark West Napa Valley however is actually a top shelf wine.
I mentioned this to a few people and it was suggested that I was being picky and snobby. However, I view it as a false advertising thing. Its clearly a nationwide issue as I have noticed it in 5 different clubs now. Also, I want to drink the Mark West Napa Valley Pinot. Its really really good! The California version is well... meh. The difference is... Mark West California is almost cheap enough to be served as the house wine. Mark West Napa Valley however is actually a top shelf wine.