Running out of BOB
Nov 3, 2014, 4:28 pm
#61
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I'm beginning to think there could be some on-board storage capacity issues for these items rather than it being 100% inept supply chain management.
Nov 3, 2014, 6:22 pm
#63
Join Date: Mar 2001
Location: Not at home
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Posts: 2,312
There are storage capacity issues on many aircraft. I've never run out of ALL bob items. I've run out of fresh. After the exit rows sales drop DRAMATICALLY. (Except on Hawaii)
I've never run out at row 8. Of anything.
I've never run out at row 8. Of anything.
Apr 21, 2015, 6:50 pm
#64
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Location: Wesley Chapel, FL
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BOB food stocking
I was seated in the first row (bulkhead, row 7) of coach today on a 319 from IAH-PHL. The flight attendant started at our row and asked if I wanted to buy on board food. I declined but others ordered. When the flight attendant asked the folks in row 8 a passenger asked for the chicken sandwich but the flight attendant said they were now out.
Really? Does UA only provide BOB catering options for the 1st or 2nd row? There are 33 more rows to go. Ridiculous.
Really? Does UA only provide BOB catering options for the 1st or 2nd row? There are 33 more rows to go. Ridiculous.
Apr 21, 2015, 7:03 pm
#65
Join Date: Dec 2002
Location: SFO
Posts: 3,941
Now imagine this happening on a ULH TPAC flight!
Choice Menu Snack Shop Expansion: We're introducing a new option to purchase Choice Menu Snack Shop snacks and snackboxes throughout the flight in lieu of a limited complimentary midflight snack offering that was only available on select flights
I was seated in the first row (bulkhead, row 7) of coach today on a 319 from IAH-PHL. The flight attendant started at our row and asked if I wanted to buy on board food. I declined but others ordered. When the flight attendant asked the folks in row 8 a passenger asked for the chicken sandwich but the flight attendant said they were now out.
Really? Does UA only provide BOB catering options for the 1st or 2nd row? There are 33 more rows to go. Ridiculous.
Really? Does UA only provide BOB catering options for the 1st or 2nd row? There are 33 more rows to go. Ridiculous.
Apr 21, 2015, 7:17 pm
#66
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I was seated in the first row (bulkhead, row 7) of coach today on a 319 from IAH-PHL. The flight attendant started at our row and asked if I wanted to buy on board food. I declined but others ordered. When the flight attendant asked the folks in row 8 a passenger asked for the chicken sandwich but the flight attendant said they were now out.
Really? Does UA only provide BOB catering options for the 1st or 2nd row? There are 33 more rows to go. Ridiculous.
Really? Does UA only provide BOB catering options for the 1st or 2nd row? There are 33 more rows to go. Ridiculous.
Apr 21, 2015, 7:27 pm
#67
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Ah. I had no idea that tag teamed. So there is a cart starting from row 7 moving back and a cart starting from row 35 moving up? I didn't know that.
Apr 21, 2015, 8:00 pm
#68
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IME, they both move back. One starts at the front of E+ (row 7), and the other starts a couple of rows behind the exit row typically (say, row 23). So if you're in 20/21, you may get what the littlest pig did...
Apr 21, 2015, 8:34 pm
#69
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I was seated in the first row (bulkhead, row 7) of coach today on a 319 from IAH-PHL. The flight attendant started at our row and asked if I wanted to buy on board food. I declined but others ordered. When the flight attendant asked the folks in row 8 a passenger asked for the chicken sandwich but the flight attendant said they were now out.
Really? Does UA only provide BOB catering options for the 1st or 2nd row? There are 33 more rows to go. Ridiculous.
Really? Does UA only provide BOB catering options for the 1st or 2nd row? There are 33 more rows to go. Ridiculous.
It depends what metric United Continental Holdings is looking at. If the metric is to accommodate pax needs or to maximize sales, they failed miserably. But if the metric is to have zero waste, someone may be getting a bonus their brilliant idea of catering only two (2) sandwiches on a flight.
Another possibility is that there were more sandwiches, but the FAs said they were out to deliberately waste them and #MakeJeffPay.
Apr 21, 2015, 8:48 pm
#70
Join Date: Feb 2009
Location: SEA
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Posts: 2,596
Apr 21, 2015, 9:51 pm
#72
Join Date: Feb 2009
Location: SEA
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Posts: 2,596
Apr 21, 2015, 10:08 pm
#73
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
I switched from an evening flight from LAS to ORD the other day to a flight that left at 3:50. I was busy all day and rushed to ORD and didn't have a chance to eat. I thought that there would be meal on this flight but I was wrong.
I needed to eat something to take my meds. So I asked the FA if I could BUY a BOB meal. She said no. Their policy is they have to offer them to the Y pax first, and if there were any left then I could get one.
I was lucky.
What a seriously stupid rule.
I needed to eat something to take my meds. So I asked the FA if I could BUY a BOB meal. She said no. Their policy is they have to offer them to the Y pax first, and if there were any left then I could get one.
I was lucky.
What a seriously stupid rule.
Apr 21, 2015, 11:15 pm
#74
Join Date: Apr 2005
Location: Chicago
Programs: United 1K MM, Marriott Lifetime Titanium, Hilton Diamond, Hyatt Globalist
Posts: 725
Kind of like starting the 2nd cart two to three rows back from the exit rows. Given that those in E+ seats either have earned status or paid for that privilege they not only deserve first shot at whatever Bob is boarded but are in fact more likely to pay for it.
That said I've opted for Bob at least 10 times so far this year and they've always had my Asian Noodle Salad -- but then I seldom sit farther back than row 12.
That said I've opted for Bob at least 10 times so far this year and they've always had my Asian Noodle Salad -- but then I seldom sit farther back than row 12.
Apr 22, 2015, 10:06 pm
#75
Join Date: Dec 2011
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Posts: 575
I've also been told I can't buy a snack box hours after all of Y was served. Don't remember the reason, some excuse about the card reader or the way they were stored, then saw another passenger being sold both a snack and a beverage in Y.