Wait listed for an upgrade, but flight status says no customers waiting to upgrade
#16
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,837
You are now confirmed on a different day? Call ASAP, don't wait till you get to the airport. Tell them something got messed up. If you are confirmed in R now they should be able to move you to the correct date in R if there is a C seat available. Get a supervisor involved if needed.
#17
Join Date: Mar 2010
Location: DFW
Programs: AA EXP Marriott Titanium
Posts: 202
Only flights eligible for CPU, once you get upgrade your name will on the cleared list. Many international flights such as IAH-PTY are eligible for CPU, so if you get upgrade your name will on the list. In contrast PS routes are not eligible for CPU, so if you use RPU, GPU or miles and get cleared ahead of the time your name will not on the cleared list even your upgrade is cleared.
#18
Join Date: Jun 2003
Location: Seattle WA
Programs: AS 100K, Marriott LT Platinum
Posts: 1,828
But totally agree you want to sort this out if possible ASAP, especially with the bizarre thing of u/g clearing on a totally different flight
Good luck OP. Sounds like UA bungled something -- hope it works out for you. Let us know
#19
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,650
#20
Original Poster
Join Date: Dec 2010
Posts: 56
Checked this morning, and the confirmed upgrade on a different day was gone. Went to the airport, and explained the situation. A supervisor stepped in, and put me back on the wait list. So they had indeed bungled things and totally dropped me. Went to the gate, and was told I was at the top of the list, but no guarantees as expected. Went back an hour before, and got called in to get the boarding pass next the the mrs. So all turned out well at the end, but really needed the advice. Thanks guys!,
Reza
Reza
#21
Join Date: May 2006
Posts: 7,541
Checked this morning, and the confirmed upgrade on a different day was gone. Went to the airport, and explained the situation. A supervisor stepped in, and put me back on the wait list. So they had indeed bungled things and totally dropped me. Went to the gate, and was told I was at the top of the list, but no guarantees as expected. Went back an hour before, and got called in to get the boarding pass next the the mrs. So all turned out well at the end, but really needed the advice. Thanks guys!,
Reza
Reza
#22
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 5,979
The OP will have UC access because of the travel companion whose u/g already cleared.
But totally agree you want to sort this out if possible ASAP, especially with the bizarre thing of u/g clearing on a totally different flight
Good luck OP. Sounds like UA bungled something -- hope it works out for you. Let us know
But totally agree you want to sort this out if possible ASAP, especially with the bizarre thing of u/g clearing on a totally different flight
Good luck OP. Sounds like UA bungled something -- hope it works out for you. Let us know