New UA BF seat research
#76
Join Date: May 2013
Posts: 3,361
#77
Join Date: Sep 2004
Location: Chicago
Programs: UA-1K-MM AA-EXP-MM
Posts: 726
Competitive YES, but better? no clear evidence to support that
....
The seat market is competitive, and the vendors are fighting for airline share. So they've presented UA with something better than AA / DL, and probably at a similar price as they get the cost down with each iteration.
It won't blow Etihad away, but history says the new seat will beat AA and DL's current installs.
The seat market is competitive, and the vendors are fighting for airline share. So they've presented UA with something better than AA / DL, and probably at a similar price as they get the cost down with each iteration.
It won't blow Etihad away, but history says the new seat will beat AA and DL's current installs.
The prototypes shown were a significant leap forward from the current UA/CO seat but NOT a significant leap forward from the new AA 777-300 seat by any measure that I could detect.
We should be happy that UA is not considering a less than state of the art seat like the business class seat Lufthansa is currently rolling out, which does not even offer direct aisle access for all seats.
#80
Join Date: May 2013
Posts: 3,361
Like many other product improvements, power ports are most accessible to the highest yielding pax. If you spend a lot of time in Y- and power ports are important to you, then fly an airline that offers that service.
#81
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
doesn't sound they they want to leap ahead this time, perhaps close to gap. It will take them years to retrofit the unacceptable PMUA planes and by that time they won't be in the lead.
#82
Join Date: Oct 2008
Programs: UA 1K, 1MM
Posts: 504
Having better BF seats doesn't help those seated in Y either.
Like many other product improvements, power ports are most accessible to the highest yielding pax. If you spend a lot of time in Y- and power ports are important to you, then fly an airline that offers that service.
Like many other product improvements, power ports are most accessible to the highest yielding pax. If you spend a lot of time in Y- and power ports are important to you, then fly an airline that offers that service.
Power should not be a "high yield" differentiating factor. it should be universally available especially when you brag about a wifi/personal entertainment system based upon assumption people have devices.
In fact I'll take it a step further, if I'm in the back and I know my phone only has an hour left on it, no way I'm paying for the wifi to kill my battery. if I had a plug? then maybe there is some ancillary revenue for United.
From a cost position you aren't sacrificing a lot adding power to the back half of the plane.
#83
Join Date: Nov 2005
Posts: 106
I don't want to discuss details because of the NDA but having tested the prototypes and flown on the current AA 777-300 seat and the Delta seat, I would say these seats are competitive but not necessarily better. I think for some people they will be better but for some they will not depending on personal preferences.
The prototypes shown were a significant leap forward from the current UA/CO seat but NOT a significant leap forward from the new AA 777-300 seat by any measure that I could detect.
We should be happy that UA is not considering a less than state of the art seat like the business class seat Lufthansa is currently rolling out, which does not even offer direct aisle access for all seats.
The prototypes shown were a significant leap forward from the current UA/CO seat but NOT a significant leap forward from the new AA 777-300 seat by any measure that I could detect.
We should be happy that UA is not considering a less than state of the art seat like the business class seat Lufthansa is currently rolling out, which does not even offer direct aisle access for all seats.
#84
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Given UA these days, I don't expect UA to "leap ahead" (whatever that means - quite subjective) - but what I would like UA to have is the leading next-gen lie-flat seat. Not what ORD4R describes as 'better for some, worse for others', and not merely competitive with what already exists on AA/DL.
#85
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,167
That's basically the same as the reverse herringbone found on CX, AA 773s, AC's 787, etc. right? I'd take that in a heartbeat - I'm no longer expecting UA to set the (positive) trends, but at least they'd catch up.
#86
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
I'm really at a loss for what people expect beyond lay-flat and aisle access in J. This is what people used to expect out of a first-class product, so I suppose you expect them to start installing suites into business? Yes, that would certainly leap ahead of most carriers, but is it reasonable to expect?
I'm genuinely curious what ideas people have on a wishlist that they'd like to see UA put in, that would be considered a "leap ahead"?
I'm genuinely curious what ideas people have on a wishlist that they'd like to see UA put in, that would be considered a "leap ahead"?
#87
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
I'm really at a loss for what people expect beyond lay-flat and aisle access in J. This is what people used to expect out of a first-class product, so I suppose you expect them to start installing suites into business? Yes, that would certainly leap ahead of most carriers, but is it reasonable to expect?
I'm genuinely curious what ideas people have on a wishlist that they'd like to see UA put in, that would be considered a "leap ahead"?
I'm genuinely curious what ideas people have on a wishlist that they'd like to see UA put in, that would be considered a "leap ahead"?
#88
Join Date: Nov 2005
Posts: 106
Are you serious? The "important" comment is that UA is not going to have the industry-worst next-gen lie-flat J seat? Is that really the bar for UA these days?
Given UA these days, I don't expect UA to "leap ahead" (whatever that means - quite subjective) - but what I would like UA to have is the leading next-gen lie-flat seat. Not what ORD4R describes as 'better for some, worse for others', and not merely competitive with what already exists on AA/DL.
Given UA these days, I don't expect UA to "leap ahead" (whatever that means - quite subjective) - but what I would like UA to have is the leading next-gen lie-flat seat. Not what ORD4R describes as 'better for some, worse for others', and not merely competitive with what already exists on AA/DL.
If what you want is a leading next-gen lie-flat seat, I think you'll be happy. Everyone from UA that I spoke to at the event understood all of my complaints about the current pmUA and pmCO J seats - they acknowledged that certain design features in the old seats don't work in today's market - 2-4-2 config / placement of power ports and headphone jacks / small footwells / no storage / crawling over people to get out / etc. Undoubtedly, people will find issues with whatever new seat UA goes with. Impossible to please everyone. But if the new seats are competitive with the new AA J seat and other similar seats on the market, I'm not sure what more we could reasonably expect.
#90
Join Date: May 2005
Programs: Million Miler, 1K - Basically spend a lot of time on planes
Posts: 2,202