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System Update and Failed Login Attempts-Mileage Plus Acct not found

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System Update and Failed Login Attempts-Mileage Plus Acct not found

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Old Jul 24, 2014, 6:51 pm
  #16  
 
Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
Programs: UA GS 2MM, AA P 2MM, DL PM, US P, VS G, SPG LT P, HH D, HYATT P, PC P, AVIS PC, HERTZ PLAT
Posts: 970
Still dead in the water for me. I can't even book when logged into someone else's account because it says my mp number doesn't match.
bdraco is offline  
Old Jul 25, 2014, 12:58 am
  #17  
Original Poster
 
Join Date: Oct 2005
Location: SFO/SJC
Programs: AMEX PLT, AA PPro, Spire AMB
Posts: 1,617
has anyone had their accounts back yet?? this is getting ridiculous...
patchan8984 is offline  
Old Jul 25, 2014, 1:05 am
  #18  
 
Join Date: Dec 2002
Location: MCO UA:3MM1K AA: EXP
Posts: 365
I can log-in and all personal information displays correctly. But the mileage balance is zero, no status, and all ticketed reservations are gone. Is this what everyone else in this account experienced?
AirTravelLover is offline  
Old Jul 25, 2014, 1:12 am
  #19  
 
Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
Programs: UA GS 2MM, AA P 2MM, DL PM, US P, VS G, SPG LT P, HH D, HYATT P, PC P, AVIS PC, HERTZ PLAT
Posts: 970
Originally Posted by AirTravelLover
I can log-in and all personal information displays correctly. But the mileage balance is zero, no status, and all ticketed reservations are gone. Is this what everyone else in this account experienced?
I can't login with PIN, my username and password works for a bit, now thats dead.
bdraco is offline  
Old Jul 25, 2014, 1:16 am
  #20  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Has anyone with mising bookings tried the Saudi site to look up your reservation (you'll need the ticket number)?
WineCountryUA is offline  
Old Jul 25, 2014, 1:29 am
  #21  
 
Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
Programs: UA GS 2MM, AA P 2MM, DL PM, US P, VS G, SPG LT P, HH D, HYATT P, PC P, AVIS PC, HERTZ PLAT
Posts: 970
Just started working again.
bdraco is offline  
Old Jul 25, 2014, 1:38 am
  #22  
 
Join Date: Feb 2012
Posts: 2,933
Mine never did act up & all day yesterday I was on the site. It is working right now, in fact!^
LilAbner is offline  
Old Jul 25, 2014, 1:52 am
  #23  
 
Join Date: Jan 2011
Location: San Francisco, CA - Biarritz, France
Programs: UA 1K, Flying Blue
Posts: 16
My account is finally back online (and mileage and profile seem correct) after about 36 hours being offline.

Changed my password and PIN just to be on the safe side.
ldsf is offline  
Old Jul 25, 2014, 6:40 am
  #24  
Original Poster
 
Join Date: Oct 2005
Location: SFO/SJC
Programs: AMEX PLT, AA PPro, Spire AMB
Posts: 1,617
Mine is back online now...finally...whew
patchan8984 is offline  
Old Jul 25, 2014, 9:55 am
  #25  
 
Join Date: Jul 2004
Location: ORD-SXM-VNO
Programs: LH Senator, HHonors Diamond, IHG Diamond Ambassador, Marriott Platinum, Radisson Premium
Posts: 152
up and running again too!
swaigiux is offline  
Old Jul 25, 2014, 3:08 pm
  #26  
 
Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
Programs: UA GS 2MM, AA P 2MM, DL PM, US P, VS G, SPG LT P, HH D, HYATT P, PC P, AVIS PC, HERTZ PLAT
Posts: 970
I wonder if it was related to this

United Airways(r) united.com Insecure Transmission of User Credentials
http://seclists.org/fulldisclosure/2014/Jul/66

Edit: Glad to see that its sorted out now, however can we get rid of the 4 digit pins?
http://www.datagenetics.com/blog/september32012/

Last edited by bdraco; Jul 25, 2014 at 3:55 pm
bdraco is offline  
Old Jul 25, 2014, 3:50 pm
  #27  
 
Join Date: Dec 2002
Location: MCO UA:3MM1K AA: EXP
Posts: 365
I am touched to receive a PM from UA INSIDER trying to help me with my account log-in process, several hours after I posted this issue here in this thread. UA Insider, many thanks to you and your team! ^
AirTravelLover is offline  


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