NEW: UA Passport Control Kiosks at EWR.
Jun 26, 2014, 11:15 am
#16
Join Date: Apr 2014
Posts: 76
I used these in ATL a couple weeks ago. To be honest, filling out the form on the a/c before landing worked fine for me. The machines added a couple minutes to the time I could have spent in line - and wound up having to stand in line regardless.
Jun 26, 2014, 11:28 am
#17
Join Date: Jul 2010
Posts: 22
I'm not sure how these kiosks at Newark differ from JFK but I did use the ones at JFK this past week and I really did think it saved time. They are only for US or Canadian citizens or visa travelers who have used their visas before. There was no line to get to a kiosk and then there was no line to finish up with the customs agent so for me it was a win-win.
Jun 26, 2014, 11:39 am
#18
Join Date: Sep 2010
Location: Houston
Programs: United Platinum, Chase Presidential Plus
Posts: 299
The GE line is going to be a lot shorter than the line for this new program. Plus GE already had biometric data stored, which is matched against your prints on arrival, meaning less screening is needed. GE sometimes gets a special agriculture line as well, which was nice when I had things to declare in LAX.
Jun 26, 2014, 12:13 pm
#19
Join Date: Feb 2002
Location: MSP/BUF/BNA/LFT
Programs: AA Plat, Priority Club Gold, Choice Privileges Gold
Posts: 1,225
I used these at IAH a few weeks ago and I thought they were slower than the normal process. Now one has to wait in line twice instead of just once...
Jun 26, 2014, 12:23 pm
#20
Join Date: Jul 2011
Posts: 218
Was about to say the same thing at IAH ... what's the point to print out the passport scan @ kiosk when you need to stand in line and give your passport to custom officer one more time? Also, IAH seems to be way slower than LAX/SFO in term of custom processing.
Jun 26, 2014, 12:38 pm
#21
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
I used one of these in ORD a few weeks ago and it was really quick. I was among the first off the plane, though, so no waiting for a kiosk and then the agent was waiting for me and took only seconds to stamp my passport and send me along. I suspect a lot of people would forego GE if these become widespread.
Jun 26, 2014, 12:43 pm
#22
Join Date: Oct 2011
Location: DEN/OGG
Programs: UA GS
Posts: 1,482
With Global Entry you are considered a Trusted Traveler as you have previously provided them with information about yourself. Once you obtain the reciept at the Global Entry kiosk you have been admitted and you go to the Customs exit, no need to finish the initial inspection process as with APC.
Jun 26, 2014, 5:38 pm
#24
Join Date: May 2009
Location: San Diego
Programs: Star, Oneworld, Skymiles, SPG
Posts: 243
Maybe it is the internet age, but one does get tired of companies like United issuing press releases about every minor thing they do as if they have reinvented the wheel or something. The kiosks probably cost UA all of $30,000 and it appears that all the other airlines have them as well.
I expect soon to see press releases extolling UA's "new more biodegradable toilet tissue" or their "new, lighter drink cups which save 10 gallons of jetfuel for every 5000 miles flown" as part of UA's commitment to become the "green" airline.
I expect soon to see press releases extolling UA's "new more biodegradable toilet tissue" or their "new, lighter drink cups which save 10 gallons of jetfuel for every 5000 miles flown" as part of UA's commitment to become the "green" airline.
Jun 26, 2014, 6:21 pm
#25
Join Date: Dec 2010
Location: LAX/VNY (Hometown: CAK)
Programs: Hyatt Explorist, IHG Platinum, Bonvoy Gold, Regal Diamond
Posts: 743
I was shocked to see him so quickly after I exited via the Global Entry line. The 89% figure seems reasonable if you're at the end of a full plane joining the line for CBP.
Jun 26, 2014, 6:24 pm
#26
Join Date: Nov 2000
Location: ATL/TLV/SDF
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club Grand Poobah.
Posts: 2,590
Jun 26, 2014, 6:59 pm
#27
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,037
It seems to me that if the machine spits you out into the same line as everyone else, then it makes sense to ignore the machine and get ahead in the line.
Jun 26, 2014, 7:15 pm
#28
Join Date: Aug 2007
Location: Tx
Programs: AA, UA, WN
Posts: 812
I wonder if these are the same as DFW. I used them recently....once you answer the quick questions it asks you to take a photo. If the photo has no X marked on it you pass right through with no agent needed. If the photo has an X you are directed to a regular line of which only processes folks who got an X. Asked the CBP agent and said its a random screening as well if your passport is an old version or has some warping.
Jun 26, 2014, 7:30 pm
#29
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
I wonder if these are the same as DFW. I used them recently....once you answer the quick questions it asks you to take a photo. If the photo has no X marked on it you pass right through with no agent needed. If the photo has an X you are directed to a regular line of which only processes folks who got an X. Asked the CBP agent and said its a random screening as well if your passport is an old version or has some warping.
Jun 26, 2014, 7:38 pm
#30
Join Date: Aug 2007
Location: Tx
Programs: AA, UA, WN
Posts: 812
Very sure...they are bright orange kiosks located at one end of the CBP area (DFW Term D) while GE kiosks are blue and located in the center of the CBP area. I asked if it was new and they stated they had just been installed....they were very quick as well.