United Wifi is Unusable / Problems Connecting to United_Wi-Fi
Nov 5, 2014, 10:41 am
#77
Join Date: May 2005
Programs: Million Miler, 1K - Basically spend a lot of time on planes
Posts: 2,202
Not a chance, but that said, I doubt they could add it any faster than they are currently doing now. They are doing something like 17 aircraft at a time. They also have a lot of aircraft.
Nov 5, 2014, 12:45 pm
#78
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,834
Significant parts of the fleet are done but the 737-700 and some International aircraft are behind.
New target including selected UX aircraft is July 2015.
Dec 2, 2014, 1:25 am
#80
Join Date: Jul 2007
Location: SFO
Programs: United 1K, 1M
Posts: 248
wifi is a joke
On my last four flights with Wi-Fi available, I tried repeatedly to login. I got error messages in every case, so gave up. But I also got a bill for every attempt. I have applied for a refund, but so far (weeks later) no action. Has anyone else had similar/different experience?
Dec 2, 2014, 1:33 am
#81
Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/Red Stick/airborne in-between
Programs: United Global Svs, AA PlatPro, WN RR, AZ/ITA Freccia, Hilton Diam, Bonvoy Gold, Hertz Prez, IHG
Posts: 3,540
Last Sunday I flew IAH-FRA on a UA 763 with Wi-Fi (one of the few it seems) and it started out fine, but over the northeastern US it cut out the rest of the trip.
I was moderately shocked and certainly pleased that within 10 hours of landing I received an e-mail from UA noting they were automatically processing a refund of my 16.99$ due to Wi-Fi problems they detected on my flight.
I was moderately shocked and certainly pleased that within 10 hours of landing I received an e-mail from UA noting they were automatically processing a refund of my 16.99$ due to Wi-Fi problems they detected on my flight.
Dec 2, 2014, 4:24 am
#82
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,167
On my last four flights with Wi-Fi available, I tried repeatedly to login. I got error messages in every case, so gave up. But I also got a bill for every attempt. I have applied for a refund, but so far (weeks later) no action. Has anyone else had similar/different experience?
Dec 2, 2014, 5:48 am
#84
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,568
Dec 2, 2014, 8:10 am
#85
Join Date: Nov 2012
Location: LAX
Posts: 301
On my last four flights with Wi-Fi available, I tried repeatedly to login. I got error messages in every case, so gave up. But I also got a bill for every attempt. I have applied for a refund, but so far (weeks later) no action. Has anyone else had similar/different experience?
Dec 2, 2014, 8:25 am
#86
Join Date: Mar 2005
Location: Austin, TX
Programs: CoUniHound 1K 1MM, AA EXP 2MM, DL Plat, Marriott Lifetime Titanium
Posts: 1,625
What I can't fathom is the delay between reaching 10K and getting a working WiFi connection. I hear the 10K ding, the FA announces we can use large electronics and WiFi, and then there's typically a 10 minute delay until I can log in and enter my info.
Dec 2, 2014, 9:05 am
#87
Join Date: Dec 2009
Location: Nashville, TN
Programs: Marriott Lifetime Titanium.;UA 1.5MM; UA Lifetime Gold (whoppee); DL Plat
Posts: 2,124
IAH-LAS: Decmeber 1: Never came on and "Connection Error" kept coming up. Even if something is BETA, you mAke sure that it works before you test it.
Dec 2, 2014, 1:16 pm
#90
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,834
neither the home or the satellite are moving in relationship to each other. On initial registration, home satellite TV can take a few minutes to sync up.
GPS has 30+ satellite options and only needs 4 to be acquire and it can switch satellites dynamical, just like cellular phones while moving.
For the case of airlines using satellites, there is only 1 satellite option and the moving aircraft is twisting and turning -- a complete different situation. Additionally, due to proprietary content, the aircraft needs to be registered and acknowledged.
GPS has 30+ satellite options and only needs 4 to be acquire and it can switch satellites dynamical, just like cellular phones while moving.
For the case of airlines using satellites, there is only 1 satellite option and the moving aircraft is twisting and turning -- a complete different situation. Additionally, due to proprietary content, the aircraft needs to be registered and acknowledged.