UA Outsources at YVR, YYC and YYZ
Feb 24, 2014, 1:39 pm
#76
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You sure this is a CBSA thing? Green tagged bags have always been delivered plane side - at the gate (or outside the aircraft if gated at the barn) at YYZ. If it was a CBSA issue, don't know why they would allow that at YYZ but not YYC.
Feb 24, 2014, 3:06 pm
#77
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Feb 24, 2014, 3:15 pm
#78
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I cant imagine UA would save any money hiring AC.....
Lets hope they hire West Jet staff.
Last edited by iluv2fly; Feb 24, 2014 at 3:32 pm Reason: merge
Feb 24, 2014, 3:21 pm
#79
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Outsourcing rarely saves any actual money. It always looks good on paper, but when you take all the other factors into account, like training, additional required communications, poor service, etc, it usually ends up costing more in the end.
Feb 24, 2014, 4:02 pm
#80
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Feb 24, 2014, 5:43 pm
#81
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YYZ - And So It Begins
Customer Service is already starting to suffer in YYZ. Flight 3892 from EWR on 2/24. Landed at 18:00, its now 19:40 and luggage is reported to be coming out soon. All the UA Baggage Personal are wearing some buttons that have the Words "Pushback" and some other text.
The actual text is "Prepare for Pushback" and they got them from their Union. I was told that they only have a single ramp crew to service a bunch of their and other airlines, so thats why its taking longer than normal.
I can see my bag now.
This does not bode well for the future.
The actual text is "Prepare for Pushback" and they got them from their Union. I was told that they only have a single ramp crew to service a bunch of their and other airlines, so thats why its taking longer than normal.
I can see my bag now.
This does not bode well for the future.
Last edited by drowelf; Feb 24, 2014 at 6:23 pm Reason: Added button wording.
Feb 24, 2014, 7:03 pm
#82
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Customer Service is already starting to suffer in YYZ. Flight 3892 from EWR on 2/24. Landed at 18:00, its now 19:40 and luggage is reported to be coming out soon. All the UA Baggage Personal are wearing some buttons that have the Words "Pushback" and some other text.
The actual text is "Prepare for Pushback" and they got them from their Union. I was told that they only have a single ramp crew to service a bunch of their and other airlines, so thats why its taking longer than normal.
I can see my bag now.
This does not bode well for the future.
The actual text is "Prepare for Pushback" and they got them from their Union. I was told that they only have a single ramp crew to service a bunch of their and other airlines, so thats why its taking longer than normal.
I can see my bag now.
This does not bode well for the future.
Lets say you worked for UA 20 years, paying $60.00 a month (I do not know the exact figure for UA) that comes to $14,400. You got a button for almost 15 grand and your on the street in 3 months!
Does UA not have a dress code that prohibits wearing such items?
Feb 24, 2014, 8:57 pm
#84
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In the good ol' days, some guys are laid off at the factory, the union goes out on strike and shuts down the factory. Management relents.
In the 21st century, United lays off some employees at remote stations.
What can / does the union do?
Feb 24, 2014, 9:40 pm
#85
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Back then (2005):
SEATTLE - Alaska Airlines announced Friday it had laid off 472 ramp employees at Seattle-Tacoma International Airport, replacing them with contract workers as part of a push to cut costs amid rising fuel prices and tough competition from low-cost carriers.
Alaska Airlines spokeswoman Caroline Boren said the decision came more than a year and a half after the company set out to reach a contract settlement with ramp workers, who handle baggage and guide planes to and from terminal gates.
"It's been a very hard decision," Boren said. "But given the current environment - the high fuel prices, trying to move out of four years of losses and facing some stiff competition from low-cost carriers - we felt the $13 million in savings annually was something we had to pursue."
Alaska Airlines spokeswoman Caroline Boren said the decision came more than a year and a half after the company set out to reach a contract settlement with ramp workers, who handle baggage and guide planes to and from terminal gates.
"It's been a very hard decision," Boren said. "But given the current environment - the high fuel prices, trying to move out of four years of losses and facing some stiff competition from low-cost carriers - we felt the $13 million in savings annually was something we had to pursue."
This one line in the contract might have been what hurt the existing employees there (and makes you wonder if the UA Canadian workers have something similar in their contract):
Reading from the contract, Boren said it gives the company the right to "contract out any work for which the company's cost exceeds the vendors' charges less material."
Between 60 and 70 of the 472 baggage handlers let go by Alaska Airlines at Seattle-Tacoma International Airport in May have shifted to other positions at the company, a spokeswoman confirmed yesterday. Some are using their seniority to bump cargo handlers at Sea-Tac, and a few have moved to baggage-handling jobs in Alaska. Several have taken positions in other parts of the company, such as customer service.
If I was a UA employee, even at a hub, I'd be thinking ahead of what jobs UA management can save money on next. If UA can save money outsourcing at remote stations, hubs can't be far behind with a much larger savings. Surely every employee targeted can't bump into another open position.
Feb 24, 2014, 11:09 pm
#86
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UA - just outsource 100% of the ground jobs system-wide. The FA's can be trained in about 5 weeks. Now were talking about profit for the shareholders!
UA has turned into a complete joke. I feel sorry for the people that devoted their lives for this company. Take a look at the numbers - UA is failing.
I hope management at the "new UA" sleeps well tonight.
UA was once a very good carrier. Good luck and keep your chin up.
Very sad.
UA has turned into a complete joke. I feel sorry for the people that devoted their lives for this company. Take a look at the numbers - UA is failing.
I hope management at the "new UA" sleeps well tonight.
UA was once a very good carrier. Good luck and keep your chin up.
Very sad.
Feb 25, 2014, 3:19 am
#87
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Feb 25, 2014, 3:30 pm
#88
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there are some very knowledgeable staff at the airport, and UA and the customers will lose a lot.
Feb 25, 2014, 6:38 pm
#89
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Feb 25, 2014, 7:17 pm
#90
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Customer Service is already starting to suffer in YYZ. Flight 3892 from EWR on 2/24. Landed at 18:00, its now 19:40 and luggage is reported to be coming out soon. All the UA Baggage Personal are wearing some buttons that have the Words "Pushback" and some other text.
The actual text is "Prepare for Pushback" and they got them from their Union. I was told that they only have a single ramp crew to service a bunch of their and other airlines, so thats why its taking longer than normal.
I can see my bag now.
This does not bode well for the future.
The actual text is "Prepare for Pushback" and they got them from their Union. I was told that they only have a single ramp crew to service a bunch of their and other airlines, so thats why its taking longer than normal.
I can see my bag now.
This does not bode well for the future.