Jun 25, 2014, 10:22 pm
Last edit by: WineCountryUA
Multiple reports this has been discontinued!! List has been removed from United website.
FRA -- LH Arrival lounge
ZRH -- LX Arrival lounge
LHR, SFO -- UA Arrival lounges
Arrivals facilities
An Arrivals facility is a retreat where United Global First and United BusinessFirst customers arriving by noon on a same-day ticket may freshen up with a shower. Guests can enjoy a breakfast and use complimentary Wi-Fi at some locations. Start your day refreshed at an Arrivals facility.
Before their departing international flight, United Global First and United BusinessFirst customers must ask a United representative at the airport to access the Arrivals facility. Access is subject to availability. Customers cannot bring guests into the Arrivals facilities.
Arrivals facilities
Just received from 1kvoice:
"Dear [jparrott],
Based on a recent update, showers that were provided by any hotels or
third party facilities are no longer available.
Showers are available for select customers arriving prior to 12:00 p.m.
at Frankfurt, Heathrow, San Francisco, and Zurich. Please
see a United Club representative at the applicable airport for more
information."
"Dear [jparrott],
Based on a recent update, showers that were provided by any hotels or
third party facilities are no longer available.
Showers are available for select customers arriving prior to 12:00 p.m.
at Frankfurt, Heathrow, San Francisco, and Zurich. Please
see a United Club representative at the applicable airport for more
information."
ZRH -- LX Arrival lounge
LHR, SFO -- UA Arrival lounges
An Arrivals facility is a retreat where United Global First and United BusinessFirst customers arriving by noon on a same-day ticket may freshen up with a shower. Guests can enjoy a breakfast and use complimentary Wi-Fi at some locations. Start your day refreshed at an Arrivals facility.
Before their departing international flight, United Global First and United BusinessFirst customers must ask a United representative at the airport to access the Arrivals facility. Access is subject to availability. Customers cannot bring guests into the Arrivals facilities.
Arrivals facilities
Code:
Airport Arrivals facilities Amsterdam, Netherlands (AMS) Mercure Hotel Amsterdam Airport Sheraton Amsterdam Airport Hotel & Conference Center Barcelona, Spain (BCN) Business Center - Terminal 1 Arrivals Belfast, Northern Ireland (BFS) Hilton Templepatrick Hotel Berlin, Germany (TXL - Tegel) Mercure Airport Hotel Berlin Tegel Birmingham, England (BHX) Hotel Novotel Birmingham Airport Brussels, Belgium (BRU) Sheraton Brussels Airport Hotel Dublin, Ireland (DUB) Carlton Dublin Airport Hotel Edinburgh, Scotland (EDI) Holiday Inn Express Edinburgh Airport Frankfurt, Germany (FRA) Lufthansa Welcome Lounge, Terminal 1, B Departures Geneva, Switzerland (GVA) Möevenpick Hotel & Casino Geneva Glasgow, Scotland (GLA) Holiday Inn Glasgow Airport Hamburg, Germany (HAM) Courtyard by Marriott Hamburg Airport London, England (LHR - Heathrow) Terminal 2, dedicated lounge outside arrivals hall (when exiting the customs channels, turn left) Madrid, Spain (MAD) Meliá Barajas Hotel Manchester, England (MAN) Radisson Blu Hotel Manchester Airport Etrop Grange Hotel Manchester Airport Milan, Italy (MXP) Sheraton Milan Malpensa Airport Hotel, Terminal 1 Munich, Germany (MUC) Kempinski Hotel Airport München, near Terminal 2 Oslo, Norway (OSL) Radisson Blu Airport Hotel, Oslo Gardermoen Paris, France (CDG) Sheraton Paris Airport Hotel in Terminal 2 Rome, Italy (FCO) Hilton Rome Airport Hotel (Available for customers whose final destination is Rome) Alitalia Le Navi or Borromini lounges (Available for customers arriving and connecting through Rome) San Francisco, CA (SFO) United Arrivals Lounge, Terminal 3, Baggage level Shannon, Ireland (SNN) Park Inn by Radisson, Shannon Airport Stockholm, Sweden (ARN - Arlanda) Radisson Blu SkyCity Hotel Stockholm-Arlanda Zurich, Switzerland (ZRH) Swiss Airlines Arrivals Lounge
BusinessFirst Arrivals in Europe (discontinued)
Jun 16, 2014, 10:01 am
#61
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,692
Used shower room at CDG Sheraton on arrival, no worries aside from 20ish minute wait. Had 45 minutes to get in & out. Only complaint was microscopic towels.
Jun 16, 2014, 10:29 am
#62
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Jun 16, 2014, 10:33 am
#63
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,431
Jun 16, 2014, 10:34 am
#64
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,692
Jun 25, 2014, 3:42 pm
#65
Join Date: Jul 2012
Location: SFO
Programs: UA Plat; *A Gold; Marriott Gold
Posts: 351
Hi Kirkwood - thanks for posting about your experience. Since I'll be flying into CDG next week would like to follow your lead. A few questions -
did you follow the apparent procedure of notifying someone (Gray Coat? GS Rep? Gate Agent?) at your departure?
What did you need to do upon arrival? Check in with the equivalent person at arriving CDG? Where were they located?
Did they give you a voucher or was your name just on a list at the hotel?
Thanks in advance for any details.
EDIT - apologies, just found the answer to my question upthread when you asked the same questions a few weeks ago and got a helpful response from Exbayern. Although if you want to provide any further details please feel free!
did you follow the apparent procedure of notifying someone (Gray Coat? GS Rep? Gate Agent?) at your departure?
What did you need to do upon arrival? Check in with the equivalent person at arriving CDG? Where were they located?
Did they give you a voucher or was your name just on a list at the hotel?
Thanks in advance for any details.
EDIT - apologies, just found the answer to my question upthread when you asked the same questions a few weeks ago and got a helpful response from Exbayern. Although if you want to provide any further details please feel free!
Last edited by Brucemcdou; Jun 25, 2014 at 3:49 pm
Jun 25, 2014, 8:42 pm
#66
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,692
Hi Kirkwood - thanks for posting about your experience. Since I'll be flying into CDG next week would like to follow your lead. A few questions -
did you follow the apparent procedure of notifying someone (Gray Coat? GS Rep? Gate Agent?) at your departure?
What did you need to do upon arrival? Check in with the equivalent person at arriving CDG? Where were they located?
Did they give you a voucher or was your name just on a list at the hotel?
Thanks in advance for any details.
EDIT - apologies, just found the answer to my question upthread when you asked the same questions a few weeks ago and got a helpful response from Exbayern. Although if you want to provide any further details please feel free!
did you follow the apparent procedure of notifying someone (Gray Coat? GS Rep? Gate Agent?) at your departure?
What did you need to do upon arrival? Check in with the equivalent person at arriving CDG? Where were they located?
Did they give you a voucher or was your name just on a list at the hotel?
Thanks in advance for any details.
EDIT - apologies, just found the answer to my question upthread when you asked the same questions a few weeks ago and got a helpful response from Exbayern. Although if you want to provide any further details please feel free!
Jul 2, 2014, 11:09 am
#67
Join Date: Jun 2012
Location: BOS
Programs: AA EXP, Virgin Gold, Marriott Gold
Posts: 204
Has anyone used the arrivals facilities in AMS recently? How do they get you to the hotel(s) and what services do they provide?
(Whoops just noticed one of the locations is the Sheraton which is at the airport - I guess I was wondering about what happens if they get you the other one (Mercure) or if that even happens)
(Whoops just noticed one of the locations is the Sheraton which is at the airport - I guess I was wondering about what happens if they get you the other one (Mercure) or if that even happens)
Jul 2, 2014, 4:50 pm
#68
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,692
Has anyone used the arrivals facilities in AMS recently? How do they get you to the hotel(s) and what services do they provide?
(Whoops just noticed one of the locations is the Sheraton which is at the airport - I guess I was wondering about what happens if they get you the other one (Mercure) or if that even happens)
(Whoops just noticed one of the locations is the Sheraton which is at the airport - I guess I was wondering about what happens if they get you the other one (Mercure) or if that even happens)
Jul 3, 2014, 10:19 am
#69
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,109
Jul 3, 2014, 10:22 am
#70
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,448
Jul 3, 2014, 10:28 am
#71
Join Date: Jun 2012
Location: BOS
Programs: AA EXP, Virgin Gold, Marriott Gold
Posts: 204
Jul 3, 2014, 1:37 pm
#72
Join Date: Jan 2005
Location: If only I knew
Programs: Several of my own making in which I was recently fast-tracked to super-duper-über-elite status
Posts: 1,074
Just used the Arrivals option in AMS.
Asked at the IAH UC about arranging it and was met w/ blank stares and finally someone said to check w/ the CS desk. Asked there, no on knew what to say, but at least one agent was proactive and called GS, who said just go to the lounge and present your BP.
Of course it's not a lounge in AMS, but either the Sheraton or the Mercure Hotel. I was connecting to CPH so I went to the Mercure, before going through passport control and security.
No problem using it, except that there was a 45 minute wait. Seems like they only clean the shower rooms every so often (as opposed to as soon as they're free), so it probably depends on when in the cycle you get there.
Asked at the IAH UC about arranging it and was met w/ blank stares and finally someone said to check w/ the CS desk. Asked there, no on knew what to say, but at least one agent was proactive and called GS, who said just go to the lounge and present your BP.
Of course it's not a lounge in AMS, but either the Sheraton or the Mercure Hotel. I was connecting to CPH so I went to the Mercure, before going through passport control and security.
No problem using it, except that there was a 45 minute wait. Seems like they only clean the shower rooms every so often (as opposed to as soon as they're free), so it probably depends on when in the cycle you get there.
Jul 3, 2014, 4:33 pm
#73
Join Date: Jun 2012
Location: BOS
Programs: AA EXP, Virgin Gold, Marriott Gold
Posts: 204
Jul 4, 2014, 7:13 am
#74
Join Date: Jun 2012
Location: BOS
Programs: AA EXP, Virgin Gold, Marriott Gold
Posts: 204
An update: super easy. Sheraton is very easy to get to (can be found on the map at the airport after baggage claim, and there are signs from the airport train station). Just went up to check-in counter, asked to fill out a form (as if checking in for the hotel) and while we were doing so, they made a call as if to cross-reference names. Into the fairly nice gym facilities (which also had a steam room and sauna, but I didn't use them). Great way to start a day if you're here earlier than you can check in.
Jul 4, 2014, 7:30 am
#75
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,448
An update: super easy. Sheraton is very easy to get to (can be found on the map at the airport after baggage claim, and there are signs from the airport train station). Just went up to check-in counter, asked to fill out a form (as if checking in for the hotel) and while we were doing so, they made a call as if to cross-reference names. Into the fairly nice gym facilities (which also had a steam room and sauna, but I didn't use them). Great way to start a day if you're here earlier than you can check in.
They all knew exactly what I was talking about.
Good thing too b/c there was an obstruction on the train tracks between Schipol and Centrum so they were running buses instead. Total zoo. Took about 90 minutes total.