Old (Classic) Slogan, "Come Fly the Friendly Skies Again", Returns to the New UNITED.
#256
Join Date: Aug 2007
Location: Chicago: ORD, MDW
Programs: United Million Mile Flyer, Hilton Silver, Marriott Gold, DL, AA WN
Posts: 514
#257
Join Date: May 2004
Location: OAK
Programs: UA Gold MM / AS MVP Gold
Posts: 2,504
#258
Join Date: Jul 2010
Location: Denver
Programs: UA MM, over 1.3 lifetime miles
Posts: 56
They've got some stiff competition with AA & their new business class flat beds. Maybe UA should have designed an advertising strategy focusing on their progress with flat bed installation on most of the aircraft. Every airline has friendly inflight service. If they want to bring back something nice inflight, how about printed menus on more flights, & real cup & saucer coffee service in First? (rather than those truck stop coffee mugs).
#259
Join Date: Nov 2001
Programs: UA 1K, AA EXP, DL Plat,Hyatt Diamond, SPG Plat, Marriott PP, National EE,Hertz PC
Posts: 679
I find this new "flyer friendly" stuff is coming in handy in one regard. Whenever in the past couple weeks I've asked for something reasonable from customer service and get a no or lack of interest in being helpful, I make some sarcastic comment about being flyer friendly and it seems to actually go along way in getting the agent to actually help. So, maybe something good actually may come out of it. (Although one questions why if they really are flyer friendly in the first place you have to invoke the lack of friendliness...)
#261
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
#262
Join Date: Nov 2006
Location: COS/DEN
Programs: UA 1P (w/ no expectations whatsoever); Marriott Gold; Hilton Silver; Hertz Pres
Posts: 693
I wonder why it took this long for UA to become "flyer friendly."
...after all, they've been "printer friendly" for over a decade now. Just look how much it's plastered all over their website
...after all, they've been "printer friendly" for over a decade now. Just look how much it's plastered all over their website
#263
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
Programs: (ಠ_ಠ)
Posts: 9,077
On reflection as of 11/1/2013
We’re proud to welcome back “Fly the Friendly Skies” as a cherished but updated part of our brand, and excited to share even more about it with you tomorrow and in the coming days. Keep an eye on the United Hub starting late morning for more details, and sneak previews of what’s to come...
As of today we have seen the following "friendly" changes:
1. Increase in bag fees for *A elites
2. Restrictions in award routings
3. Material costs increase in award levels
4. Three tiered award structures
2. Restrictions in award routings
3. Material costs increase in award levels
4. Three tiered award structures
#265
Join Date: Apr 2012
Programs: AA EXP, UA 1K, SPG Platinum, National Exec. Elite
Posts: 32
Tomfoolery
Perhaps they are using this positive advertising campaign to mask the above changes...Clever, very clever.
#266
Join Date: Aug 2012
Location: BOS/BDL
Programs: MileagePlus Club, Amex Platinum, AAdvantage, SkyMiles
Posts: 232