Jul 12, 2013, 12:34 pm
Last edit by: edcho
7/12/2013 @ 1:16 AM ET - Post 1 - An tweet noticed by penner42 in regards to "a new rewards experience" coming to MileagePlus members. Direct link for tweet post is here and for Facebook is here.
7/12/2013 @ 2:33 PM ET - Post 179 - An update by UA Insider telling us to hang tight.
Note: The Mercedes-Benz offer for Premier members is NOT related to this.
7/12/2013 @ 2:33 PM ET - Post 179 - An update by UA Insider telling us to hang tight.
Hi everyone,
Wanted to jump in here and let you know that we are indeed looking ahead to an announcement about new reward opportunities for MileagePlus members—over and above what you’ve seen already this week. I’ll ask that you sit tight for the next few days, but rest assured you can expect full details from me the minute we go live. And while I know you’ll give us honest feedback (as always), I do believe this is something to look forward to :-).
Aaron Goldberg
Sr. Manager – Customer Experience Planning
United Airlines
Wanted to jump in here and let you know that we are indeed looking ahead to an announcement about new reward opportunities for MileagePlus members—over and above what you’ve seen already this week. I’ll ask that you sit tight for the next few days, but rest assured you can expect full details from me the minute we go live. And while I know you’ll give us honest feedback (as always), I do believe this is something to look forward to :-).
Aaron Goldberg
Sr. Manager – Customer Experience Planning
United Airlines
New rewards experience coming
Jul 13, 2013, 9:15 pm
#301
Join Date: Mar 2008
Programs: DL BA Amex
Posts: 916
I you book several months in advance, there is bound to be a schedule change which often is enough to get the change/cancellation fee waived.
Jul 13, 2013, 9:27 pm
#302
Join Date: Oct 2007
Location: USA
Programs: UA (1K, 2MM), AA, Avis, National
Posts: 867
Why would UA per-announce MP program changes without giving any details? Especially since these are unlikely to be major positive changes?
Jul 13, 2013, 9:34 pm
#303
Join Date: Aug 2007
Location: Chicago: ORD, MDW
Programs: United Million Mile Flyer, Hilton Silver, Marriott Gold, DL, AA WN
Posts: 514
As we wait for more news, our experience since the merger is that announcements about how much we are going to like something have proved to be all hype and spin. While a few have actually liked the change, most of us have not.
The saddest thing for me is that United has somehow figured out how to make its potentially best and most loyal customers angry and cynical. These past 300+ posts write a very sad commentary.
This is a way to run a business?!?
Hopefully, it has finally dawned on United Management that they need to reverse this downward loyalty spiral. Maybe they will be inspired to do some thing with Mileage Plus that benefits all customers and the airline at the same time.
I know! I am naive, but I can hope, right?
The saddest thing for me is that United has somehow figured out how to make its potentially best and most loyal customers angry and cynical. These past 300+ posts write a very sad commentary.
This is a way to run a business?!?
Hopefully, it has finally dawned on United Management that they need to reverse this downward loyalty spiral. Maybe they will be inspired to do some thing with Mileage Plus that benefits all customers and the airline at the same time.
I know! I am naive, but I can hope, right?
Jul 13, 2013, 9:55 pm
#304
Join Date: Nov 2003
Location: Primary: “Its largest airport was named for a World War II hero; its second largest, for a World War II battle.”, Secondary: 88NV via RNO
Programs: Hilton Diamond*, UA ex-2P, Chase
Posts: 354
New Reward opportunities? My bet is more magazine subscription options and more electronics you can buy at 200 miles/$ of MSRP!
Or some such change that will 0.000002% of members will like and the rest will ignore.
Or some such change that will 0.000002% of members will like and the rest will ignore.
Jul 14, 2013, 1:00 am
#305
Join Date: Oct 2002
Posts: 1,697
My guess is a partnership with a hotel chain (mc maybe?) a la DL and Starwood.
Jul 14, 2013, 1:04 am
#306
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,166
Though there is this M-B thing...might just be a one-off gig.
Jul 14, 2013, 1:21 am
#307
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
Jul 14, 2013, 1:33 am
#308
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,965
Yes if you think your best customers are over-entitled
I think some here are really saying things out of frustration and don't honestly think whatever bad things they are predicting will happen.
Last edited by iluv2fly; Jul 14, 2013 at 1:42 am Reason: merge
Jul 14, 2013, 4:32 am
#309
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
Savers award was the original. It was introduced first, without the name "Savers". It was the only award. A couple years later they called the original award the Savers Award and introduced the Standard Award, and made Savers more restrictive (through capacity control). The evolution was actually led by American Airlines AAdvantage Program.
Jul 14, 2013, 5:46 am
#310
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,506
I had originally thought it might be a miles plus dollars award option but the hotel partnership makes more sense. If so, I'm hoping it's Hyatt.
Jul 14, 2013, 6:59 am
#311
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,659
The saddest thing for me is that United has somehow figured out how to make its potentially best and most loyal customers angry and cynical. These past 300+ posts write a very sad commentary.
Jul 14, 2013, 8:18 am
#312
Join Date: Jun 2011
Location: Colorado
Programs: United MM (formerly 1K), Marriott Lifetime Gold
Posts: 551
Jul 14, 2013, 9:14 am
#313
Join Date: Aug 2006
Location: Minneapolis, MN (MSP)
Programs: DL DM, UA 1K MM, Subway Club Member
Posts: 1,988
Jul 14, 2013, 10:18 am
#314
Join Date: Nov 2006
Location: Norway, Maine
Programs: United Silver and HH Diamond
Posts: 1,474
Jul 14, 2013, 10:36 am
#315
Join Date: Jan 2006
Location: DEN
Programs: UA 1K (MM), DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium (LT PLT), Hertz PC
Posts: 7,231
Except Hilton is tied to AMEX, which is tied to DL.